TENDER LAWN CARE

We have used Tender Lawn Care over the last several years. Each year we are incredibly impressed. From the employees who come to our house for various services, to the front office staff and everyone in between, they are all

Joel and Broderick of Tender Lawn Care did an excellent job in removing and installing new side walks at our home. They had to remove a cement sidewalk and replace with brick pavers and then remove stepping stones and reuse in sidewalk. Joel, especially takes time to ensure a quality job and ensures that the final product looks perfect when finished. There was some weather delay but the job took about four days to complete. When finished the project was better than we actually planned and could have anticipated.

They did a good job, emailed when they were coming

Scalloped my lawn several times, hit my trailer, hit my gate almost every week, once causing major repair, broke landscape lights, damaged lawn edging. Tender care that was far from tender! Just in a rush, not really caring.

It’s been on-going, there’s been many, many visits, so all summer. They don’t even call me, they just show up. I have used them several times for different services. There are so many services they do, it all cost different. It’s real complicated, they’ve done a ton of stuff and at different prices. I have got maybe 10 different services and they are all a different price and at different intervals that they come. Some are one time things, some are 4 times.

Very well. The staff was very professional and helpful. I got a quote the same day that I called and my first application a week later. The tech talked with my wife and explained everything he was going to do. As my wife was on crutches, he even moved some pool toys that were in the way and took the time to hand apply the materials around the pool to keep them out of the pool water.

The mowing went well...but I believe the forgot to schedule my spring cleaning. They told me it was would happen the following week after my first cut (as a different team did cleaning I was told). 3 weeks later and still no cleaning. So, the next time my lawn was mowed, it was done that day...and not so great. I think they just hurried and did it unplanned (for the mowing team). In addition to not everything cleaned up, many of the ground plants in my backyard were trampled and destroyed in order to get to the leaves. Not a lot of care taken there.

Outstanding work. Not the lowest price...but not the highest. Trade off between high-quality and professional work with modest-to-high pricing. They've cared for our lawn for 4 years now. Always show up every week on same day. Tackle things with multi-person team and are done within 20mins or so. They leave our yard, driveway, walks, and street clean. No remnants...you can't even tell they were there other than the pristine cut grass. They also use granular time-released fertilizer (not the liquid spray) which ensures it doesn't grow super long for a few weeks...followed by shorter length. It's just a beautiful healthy green all summer long. We pay as part of package (about $1,100/summer - about $45/cut weekly + $50/fertilizer-weed treatment x 5-6 treatments per summer). Plus they do a nice Fall Cleanup for about $200 - all leaves, clean out the beds, etc.

Quality of work is very good. The lawn care service is a little pricey.

Everything is taking care of. We don't need to worry about yard works any more.

They do good work, I'm happy with them. Its an one time fee, for multiple visits. They are pretty easy to communicate with. They are responsive. They are on the expensive side, but you get what you pay for.

So far so good with them. We have an yearly contract with them. They show up, and do the work. They are expensive.

I still use them. They do my lawn care in the summer. I've used them for two years. Price is comparable to the area. They are very good at responding. They are very punctual and professional. I don't have any problems except for their snow removal. They don't do residential sidewalks. Sometimes I just have to remind the young people about the trimming. Because... well they're young.

Great! They were very professional.

This is my first year with Tender Lawn Care for snow plowing. Before selecting them, I obtained many quotes and found them to be slightly higher, by a total of $50 for the season. However, no other service could compare with their responsiveness and professionalism. They set clear expectations up front through their thorough contract/agreement paperwork; I knew when to expect them based on the amount of snow and time of snowfall - they were always there at the stated times! One day, a snowstorm/snowfall was throughout the day and I received an email from them explaining what to expect during that day. I thought that was excellent! It's an example of them "anticipating needs"....this behavior told me that they do care and they understand the customer perspective! It's not just words for them (like so many other companies), their behaviors show. Regarding the plowing itself, I found them to follow the rules every time. They pushed the snow into my yard and not into my neighbors or into the street. I see so many plows just drag the snow into the street and spread it as they are leaving, what a mess for all the other neighbors. Their trucks are very nice too; they are as quiet as they can be, well lit, well marked and clean. I highly recommend them.

I contracted with Tender Lawn Care (TLC) because they had been doing my lawn maintenance and I was very pleased with all aspects of the company?s work. I did not obtain bids from other vendors since I trusted TLC. The salesperson (Debbie in my case) visited as often as necessary to get the plans just right ? and it was more than just a few visits. It took two workmen a whole week of heavy labor to get the job done. They took pride in their work; were careful not to cut any underground cables, pipes, etc.; and made suggestions for improvements in the plan as these became apparent. The end result looks great. The stone stair steps in particular are a masterpiece and a work of art. Debbie continued to monitor the condition of the new plantings throughout the growing season, and had problem plants replaced as necessary, all without me asking. We have had many compliments on the finished project. Throughout my relationship with Tender Lawn Care they have always been friendly and responsive. Every one of their employees with whom I have been in contact has treated me as if I were a member of their own family.

I sent a message to Tender Lawn Care to request an estimate for weekly lawn care. Their representative called me back the same day, unfortunately I was outside their service area so I could not schedule work with them. Very nice communication, I really appreciated them letting me know they would not be able to provide lawn care instead of leaving me wondering by not getting back in touch with me.

We have a contract with them. I never ask them to come right away. But, when I call, they make an appointment right away. I wouldn't expect anybody to come out right away. I'm very happy with this business. I've used them for probably 10 years. They are professional but friendly and personable. I can't think of anything that they could do differently.

They are outstanding. With regard to price, they were competitive. There are cheaper ones out there, but there are others more expensive too. They show up when they are say they are going to.

From the first meeting to the last, Debbie worked with me to design my front gardens, using the plants that I already had and the ones I really liked. She figured out how to move my favorite plants around and add a few more flowering bushes, with landscaping rocks, to make a beautifully designed front yard. She went above and beyond in making sure that even the rocks had color and shape that added to the aesthetics of the design. The men that did the work were very polite and respectful of my property and cleaned up completely. They were very professional. Everyone did all they could to make sure I was happy and everything turned out looking beautiful. The design will continue to look fabulous as it grows in and the flowering plants will bloom at different times so there is color all season long. Debbie and the guys really thought about everything to do it right! They also stood by the quote for the work, no surprises. I would definitely recommend them to everyone!

The best, I have never had such a professional job to my lawn, ever!

She came over, & walk the property,gave good ideas, but.never saw her again

I was very impressed by having the owner of this large company come out to my home and ask me what I wanted/expected in lawn care. He measured my lawn, then sat down and went over all of the prices individually so there wouldn't be any misconceptions. This company has been in business since 1949, started by the grandfather, then to son and now being run by the grandson. I have complete confidence in this company, they have done an excellent job so far, and they have been reliable which is wonderful in my book! I wish I was able to do the work myself as in my younger years, but it's nice to be able to rely on someone who knows what they're doing.

I picked this company to get a quote for regular lawn maintenance and services as it was listed second on the suggestions that came up here, and it said their service area included the city of Wyoming where the house is located. It was after service hours, so I left a detailed voicemail giving my full telephone number and name, spelling both the first and last names, explained what services I was looking for, and restated my telephone number and name at the end of the message. When I didn't get a response after 3 days, I called during service hours. They had no record of my voicemail, and the house is not in their service area for weekly mowing, etc, but they could offer fertilization. I said no thanks as it didn't make sense to me to have separate companies.

Last fall after mowing I realized my lawn was scraped up in places where they had the blade too low. I took pictures and emailed them to them and they did come out and re-seed the spots at no charge. Snowplowing was horrible! I have had to call them numerous times this winter to see if they were coming or not. I even shoveled myself a couple times to make sure I was going to be able to get out in the morning for work because you just never know if they will show up. I got a lot of excuses when I called also. I realize we got a lot of snow! That's why I need to be plowed! I was paying for a service and I wasn't getting it. I will not be using them in the future.