STANDALE LUMBER/HOME CTR

So 2 weeks ago I went in and bought the rest of their wood that I needed to start a project. The problem was is that I needed much more so had to have them order it. They said no problem as it's a "stock item" and they will order is ASAP and it will be ready that week to pick up. Well I called and it wasn't ordered or ready. No big deal I guess so I called back to find out when it would be ready and the guy had no clue what I was talking about so I had to have HIM order more. He said he would and that he would call me back. That was last week Wednesday.......I'm still waiting for a call back so I can tell Standale Lumber I went to one of their competitors and gave them the $8,0000.00 sale instead. Long story short.....I will NEVER go back to these clowns NOR will I suggest to ANY of my friends in the building trade to never go here and I have hundreds of people I know in the building trade. I know it's only $8,000 but that now went to someone else thanks to Standale Lumbers p*** poor customer service. P.S....be thankful I didn't mention names! I personally would have fired you both immediately after reading this review! 1

Well to start off their customer service is awful I called probably 15 times every time I called they acted as if I was inconveniencing them I would ask them a question and wait for the answer they would say nothing they sent twice the amount of Ready-Mix I needed they figured the package but they wanted to charge me almost the cost of the Ready Mix to take it back they said they were going to send green door trim and they sent White when I tried to get them to swap it out after 8 weeks I just went and bought it myself they said it wasn't available general of the door panels for my roll up door were damaged it took them 4 to 5 weeks to replace them everyone but the lady that answers the phone I would fire the first day they worked for me they are very bad for business I have absolutely no desire to help you all they try to do is make you mad so you hang up on them so they don't have to talk to you once they get your money they will do as little as possible to make you happy and with my experience they left me unhappy it had no desire to make things right after spending almost $18,000 I would steer clear of them for sure I've been in the building business for 25 years and never had a supplier so lousy in my life

Excellent.