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Service Professor Inc

Electrical, Plumbing, Water Heaters,

About us

Service Professor is one of the largest home service repair companies in West Michigan! From our base in Grand Rapids we serve more than 15,000 residential and commercial customers in 7 counties providing your electrical, plumbing, heating and cooling, and sewer service and repair needs. When it comes to creating the very best customer experience, few compare to Service Professor! Our commitment to providing exemplary service is the foundation of our business model and the driving force behind everything we do. Choose the team that values transparency and integrity and stands behind the work they do.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Electrical. Drains. Plumbing. Heating & Cooling. Duct Cleaning.

Services we don't offer

Industrial. New Construction.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.5425 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
9%
3
5%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 301-325 of 425 reviews

wendy W.
09/2018
5.0
electrician, lighting
  + 0 more
He was very professional
Description of Work: electrical

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$670

Response from Service Professor Inc
Thank you for choosing Service Professor and thank you for the review [Member Name Removed]! We look forward to serving you again!

Michael H.
09/2018
5.0
electrician, plumbing
  + 0 more
scheduled for October 9
Description of Work: replace sewer line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,950

Response from Service Professor Inc
Thank you for "signing up" [Member Name Removed] and thank you for the review! We look forward to getting that sewer line replaced, keeping your driveway safe and sound!

Jamie D.
09/2018
5.0
electrician, drain cleaning
  + 0 more
Great so far
Description of Work: Kitchen / bathroom drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Service Professor Inc
Thank you for choosing Service Professor and thank you for the review [Member Name Removed]! Glad that our $99 Anytime Drain and Sewer Opening got you flowing again!

Karen D.
09/2017
5.0
electrician, plumbing, water heater repair
  + 1 more
very well everything was done
Description of Work: bathroom fans replaced missing smoke detectors New hot water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Professor Inc
Hi [Member Name Removed], thank you for the review! Glad we could get you up to code, especially with the smoke detectors. Keep us in mind for the future and we look forward to serving you again!

Bea M.
06/2017
5.0
plumbing
  + -1 more
unknown
Description of Work: They did some plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Service Professor Inc
Hi [Member Name Removed], thank you for rating Service Professor!

Steve H.
06/2017
5.0
electrician
  + -1 more
.
Description of Work: Very professional. Appreciated them trying to sleuth down a chronic water pressure issue.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Service Professor Inc
Hi [Member Name Removed], thank you for the review! We love our technicians and are proud of their professionalism and thoroughness. We appreciate your business and look forward to helping you with your home service needs again!

Steve H.
06/2017
5.0
electrician
  + -1 more
Excellent!
Description of Work: The team replaced several of our GFI outlets and the disconnect for the well pump, which were damaged in a lightning strike. They found the non-working GFIs when they did the whole-house electrical inspection. They also installed a whole-house surge protector at the breaker box. Nice guys, very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Professor Inc
Hi [Member Name Removed], Thank you for the review! We are proud of our technicians and strive to be your #1 source for all your home service needs. Please give us a call if you need any service in the future and we'll "Fix it in a snap!"

Lorraine J.
05/2017
5.0
electrician
  + -1 more
Good--helped solve the issu
Description of Work: Evaluation of electric being used

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Professor Inc
Hi [Member Name Removed]! Thank you for your review. We believe our customers deserve 5-star service, so we're happy to hear your experience with us was a good one! Our technicians are committed to ensuring our customers are safe and comfortable in their homes all year long, so you can always count on us when you need us! Thanks for choosing Service Professor [Member Name Removed]!

Michael and Nancy D.
04/2017
5.0
water heater repair
  + -1 more
It went Very well
Description of Work: Serviced water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Service Professor Inc
Hello, and thank you for your review! We appreciate the opportunity to care for your home, and we look forward to helping you again in the future!

Joseph B.
04/2017
5.0
water heater repair
  + -1 more
Very well! Nicely done!
Description of Work: Hot Water heater flush and check-

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Service Professor Inc
Hi [Member Name Removed]! We strive to deliver 5-star service, so we're happy to hear your experience with us was great! Thank you for trusting us with the care of your home. We look forward to serving you again in the future!

Julie J.
11/2016
5.0
electrician, water heater repair
  + 0 more
He did a great job !!
Description of Work: Water heater flush

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Professor Inc
Hi [Member Name Removed]! Thank you for your review! We strive to deliver the highest quality work to every customer! Thank you for choosing Service Professor!

william V.
10/2016
5.0
water heater repair
  + -1 more
Excellent!
Description of Work: Water heater drain and flush.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Service Professor Inc
Thank you for your review [Member Name Removed]! We appreciate your business!

Karen M.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
came out the same day I called
Description of Work: furnce fix

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Professor Inc
Thank you for your review [Member Name Removed], and thank you for being a Service Professor customer!

Marlene F.
09/2016
4.0
electrician, plumbing
  + 0 more
We would recommend them.
Description of Work: We built a new workshop which was a separate building from our home, so they ran electricity, water, and gas out there. And they put in all the wiring in for the new building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Response from Service Professor Inc
Hi [Member Name Removed]! Thank you for your review, and thank you for trusting us to help you with your building project! That you chose us to help with so many services truly means a great deal to us! All of our technicians work hard to deliver exceptional service, and we're glad that was your overall experience! Thanks again for choosing Service Professor [Member Name Removed]. We look forward to helping with all your electric, plumbing, and heating/cooling needs again in the future!

Joseph B.
09/2016
5.0
electrician
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Service Professor Inc
Thank you for your review [Member Name Removed], and thank you for choosing Service Professor!

Frank O.
09/2016
5.0
electrician
  + -1 more
unknown
Description of Work: I was very satisfied with the service and knowledge of the technician. I would use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Service Professor Inc
Hi [Member Name Removed]! Thank you for your review! We are proud to have the best technicians in the industry on our team. Their experience and expertise enable us to deliver the highest quality service to our customers quickly and efficiently. Thank you for choosing Service Professor [Member Name Removed]! We look forward to serving you again in the future!

Brian C.
07/2016
5.0
electrician
  + -1 more
unknown
Description of Work: Installed new AC and air handler. It was dome to our liking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Steve H.
06/2016
5.0
electrician
  + -1 more
unknown
Description of Work: The monthly service contract they pitched is a good value, especially since the discount it provided for the work done essentially over a year's worth of the contract.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rose M.
06/2016
5.0
electrician
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gloria S.
05/2016
5.0
electrician
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joe B.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

GAIL W.
05/2016
5.0
electrician
  + -1 more
unknown
Description of Work: New lights

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Taylor S.
04/2016
5.0
electrician, heating & air conditioning/hvac, plumbing, water heater repair, drain cleaning
  + 3 more
.
Description of Work: .
Rating CategoryRating out of 5
$200

Ardith D.
04/2016
5.0
electrician
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Jesse K.
04/2016
2.0
electrician
  + -1 more
unknown
Description of Work: I would not recommend the service professor. Called for a quote on an electrical service upgrade. When I got the quote I was shocked at the price. I had called 4 other companies and the service professor was $2000 dollars more expensive than all the others for the same work! Not only that but they charge you for the quote.
Rating CategoryRating out of 5
$59

Response from Service Professor Inc
Hi [Member Name Removed], Thank you for taking time to leave us a review. Our intention is to empower our customers with the information they need to make the best decision for their home and families even if that means working with another company. We hope the options our technician provided helped you better understand the issue you were facing so you could feel confident with the service you received. We sincerely appreciate having had the opportunity to serve you and hope you'll consider us for future repair needs.

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.serviceprofessor.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
6103075
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
12/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Plumbing,
Water Heaters,
Heating and Air Conditioning,
Lighting,
Ceiling Fans,
Sewer Cleaning,
Generator

FAQ

Service Professor Inc is currently rated 4.5 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Service Professor Inc accepts the following forms of payment: Check,CreditCard,Financing Available
No, Service Professor Inc does not offer free project estimates.
No, Service Professor Inc does not offer eco-friendly accreditations.
Yes, Service Professor Inc offers a 5% senior discount.
Yes, Service Professor Inc offers emergency services.
Yes, Service Professor Inc offers warranties.
Service Professor Inc offers the following services: Electrical. Drains. Plumbing. Heating & Cooling. Duct Cleaning.
Industrial. New Construction.

Contact information

4770 50th St SE, Grand Rapids, MI 49512

https://www.serviceprofessor.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM