Service Pro Painting and Improvements

Interior Painting, Exterior Painting, Basement Remodeling,

About us

15 Years Serving West Michigan. Service Pro Painting is a quality oriented painting company, we service interior and exterior projects. Residential and Commercial. If looking for a hard working crew, top quality and long lasting results. Service Pro Painting can help you.

Business highlights

14 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Closed

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.596 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
11%
3
2%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.5
responsiveness
4.4
punctuality
4.4

Filter reviews by category

Showing 26-50 of 96 reviews

michael C.
03/2017
4.0
decks, house painters
  + 0 more
There was some miscommunication with Dan. Despite the difficulties, he made an effort to resolve the matter to my satisfaction.
Description of Work: Painting deck and touch-up on the exterior

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Linda C.
03/2017
5.0
house painters, interior painters
  + 0 more
Dan's crew did an excellent job for us. They cleaned up after their work, and protected areas where they were working. They were very responsive to any concerns we had.
Description of Work: We had multiple areas of our professional offices repainted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Pro Painting and Improvements
I appreciate the work and opportunity. Let me know of any future opportunities.

David D.
03/2017
5.0
interior painters
  + -1 more
Great job. Took advantage of their 2 painters for 8 hours $399 deal. The guys were right on time and did a very good job. No runs or drips and they applied 2 coats of paint. There was 5 windows and 2 doors to work around and no paint on the stained trim.
Description of Work: Dining room, kitchen and pantry painted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Response from Service Pro Painting and Improvements
I appreciate the opportunity and looking forward to working together again.

Yvonne S.
02/2017
5.0
interior painters
  + -1 more
Dan was on time and very professional. His quote was fairly priced. He put us on the schedule for 2 weeks after our 1st meeting and kept that date. His crew was on time and did a great job. He only charged me what he quoted (no hidden costs). I would highly recommend him to anyone else.
Description of Work: We had the interior of our house painted - approx 1800 sq feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,190

Jan K.
02/2017
5.0
plastering, interior painters
  + 0 more
Excellent! The work is very professional and so was Tim our repair person and painter.
Description of Work: Ceiling plaster repair and painting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Mary Beth K.
01/2017
4.0
house painters
  + -1 more
It went well with the exception of a little miscommunication among the painters. The owner was quick to respond to any issues we had. The painting was done in late fall. Some of the prep work was not done properly and paint started to peel. The owner fixed that himself. Currently there is some peeling however workmanship is guaranteed for two years so hopefully everything will be rectified in the spring. I would definitely recommend this company. I just think at the time they were possibly a little overbooked.
Description of Work: Outside of the house needed painting/staining.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,500

Response from Service Pro Painting and Improvements
I appreciate the review and opportunity. I apologize for the Painter mishaps. A emergency call lead them to leave the site promptly. We will plan on doing touch ups in the spring, delamination of the the wood surface is a common reason for peeling. The surface may not show any signs of peeling during prep, but after a thick finish coat is applied, peeling can occur. We fully stand behind our work and look forward to fixing any and all issues in the spring.

elizabeth T.
01/2017
5.0
wallpaper removal, house painters, interior painters, basement remodeling
  + 2 more
We had ServicePro paint out entire house, inside and out. We began with our main level interior and were so impressed with the quality and PRICE that we hired them for our exterior 6 months later and interior lower level just a few months ago. They have been phenomenal every time. In addition to painting our lower level a few months ago, they did some carpentry work as well. They built a new staircase, custom corner bench, framed some windows, and a dutch door. Everything turned out exactly as I envisioned and better! In addition to quality, they have always been extremely competitive on price as well. I already have my next project lined up with them! Thanks ServicePro!
Description of Work: Interior and Exterior Paint; Carpentry work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tomis K.
01/2017
5.0
custom cabinets, home remodeling, interior painters, basement remodeling
  + 2 more
My wife and I are very pleased with outcome. Exceptional service.
Description of Work: Finished basement and repaint kitchen.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Tomis K.
01/2017
5.0
custom cabinets, home remodeling, interior painters, basement remodeling
  + 2 more
My wife and I are very pleased with outcome. Exceptional service.
Description of Work: Finished basement and repaint kitchen.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Michele H.
01/2017
2.0
house painters, interior painters
  + 0 more
I paid for two men for one full day and confirmed that the day before. I got one guy and a second one for a few hours. The main one did come back the next morning but not when he said he would be there (and I got up early to make it happen). Touch ups were not done although what was done was done well and the main guy was very friendly. They did give me a slight discount for the issues but I was still disappointed with the overall transaction.
Description of Work: Interior painting

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0


Response from Service Pro Painting and Improvements
This review and all reviews are very important to me. If you are taking the time to read my reviews, I would like to also communicate a few things that I have learned from running a service business. 1. Service Pro is a quality oriented company. My goal for each and every job is to deliver the highest quality and always work to exceed my customers expectations. 2. Good help is hard to find. I work daily to bring the best employees to my team. I have some of the best employees in the industry. But, mistakes do happen and scheduling can be difficult with many of my employees have kids and early morning responsibilities. I try my best to communicate any delays and make sure the job is 100% completed before payment arrangement are made. 3. We offer a 2 year warranty with all completed services. This allows you, the customer, peace of mind that if something is missed or needs additional attention, we will stand behind our promise until all issues are fully resolved. 4. I personally built this company 10 years ago. I have learned so much over the 10 years of being in business, each and every day brings more clarity and personal growth. I take each customers feedback and try to evaluate the mistake and brain storm ways to improve myself and the employees who work for me. I would like to apologize for my crews actions and mistakes. I personally contacted the customer and discussed the issues that had arisen from the job. The job was over 6 months ago and further work was not needed at this time. I apologized for the issues and hope to resolve any issues. The employee who worked on the property for the 8 prepaid hours wanted to apologize as well, he was sorry for being late, his kids sitter was sick. His wife stayed home from work until he was finished completing touch ups. I'm very sorry for any inconvenience and learned a valuable lesson from this experience.

Stacey B.
12/2016
5.0
house painters
  + -1 more
Workers showed up on time ,well dressed, and really paid attention to detail..they where in and out and no issue's... Would recomendthem to everyone.
Description of Work: All walls and some cealings

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Jennifer L.
12/2016
5.0
interior painters
  + -1 more
The painters were very respectful and hard working. We were very pleased
Description of Work: We had the inside of our house painted. 3 bedrooms, bathroom, living room, kitchen and 2 halls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

dan S.
12/2016
1.0
house painters
  + -1 more
Little to no communication from Dan and his employees through out the whole process. From a broken window never fixed correctly and painting that was poorly executed or never even finished. I communicated with them the discrepancies they had and they lied about planning to come and fix these issues.
Description of Work: Exterior home painting

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,200

Response from Service Pro Painting and Improvements
I am very sorry for this experience. I made some mistakes with your project. I was out of town for most of the project, which lead to the lack of communication from me. I trusted a seasoned employee to finish the job, but he came up short. I can refund payment for the mistakes or pay for a company of your choice to fix the window and any painting work left to complete. I want to apologize for any inconvenience. I was not aware of this feedback until now. I would have gladly fixed all issues before now. Again. Sorry and hope to make things right. Update: The customer and myself meet at the project location, we looked over all issues, agreed to completion and repairs in the spring. A updated review will follow :)

Roger B.
12/2016
2.0
interior painters
  + -1 more
I made a Big Deal purchase with them. I was not pleased with them at all. I just had new granite countertops put on in my kitchen and the fellow just put his paint container down on the countertop with nothing under it. They used the paint pan that was split and left a big paint spot on my carpet. I guess the price was okay, but I've been going around. We had the carpets cleaned after that and there was a lot of paint spots on the carpet, a lot of paint spots on the woodwork. I was not happy with them. They said they would do it in a couple of days and it took them a day longer than they said it would. The guy that was supposed to be in charge, he was good. I went in my bedroom and on my Bare bedroom furniture, he set the paint pan down on there as well with nothing under it. There was that one guy in particular. Even after I put a piece of newspaper under it, he moved the newspaper out of the way, like he didn't care if he got paint under it or not. I said, "Hey, these are new countertops. I'd appreciate if you'd put something under your paint can there" and he just looked at me. He didn't say anything. They were supposed to fix a crack in our ceiling but the crack is back. We're not happy with them at all. We definitely would not recommend them. After they finished the job, they never came back. The owner came back to get his money. Other than that, nobody has come back. They could have at least covered stuff better. We had to pay $1000 more.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$1,500

Response from Service Pro Painting and Improvements
I would like to apologize for my crews actions and mistakes. I personally try to always deliver the highest quality and exceed my customers expectations. The customer and myself meet after the job and discussed the issues that had arisen from the job. He was getting his carpet cleaned professional after the job and said the paint spill issues should be resolved. The crew member that showed disrespect and caused the spills was fired immediately after the job. He was a new employee being trained for the summer painting that was about to start. Additionally, I spent time with the crew manager and continued training of my employee to demonstrate professional standards Service Pro holds. I would like to offer repairs on the cracked ceiling joint for free and repaint the areas affected. I appreciate the work and opportunity. I'm very sorry for any inconvenience and learned a valuable lesson from this experience.

Christal L.
11/2016
5.0
house painters, interior painters
  + 0 more
We are extremely happy with the results. The crew was very professional and respectful of our property and possessions. They worked with our schedule. Everything was prepped thoroughly. Ken even showed us how he took down the curtain rods and how to put them back up. There was one bathroom that was wallpapered that took a lot of time and care. The paint in there looks smooth and seamless. All the guys were great. Ken was fantastic. Owner Dan was very easy to work with and very fair. Would definitely hire again.
Description of Work: We moved into a new home and had the entire interior painted. Lots of nail holes and a few larger patches were needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,170

Carol C.
11/2016
5.0
house painters
  + -1 more
The guys did a great job painting. The weather wasn't very good when they finally got here - quite chilly really - but they roughed it out and got it finished because it was going to rain the next three days. Communication left a lot to be desired. Thought my house would be done by mid-September, but wasn't even started til end of October.
Description of Work: Aluminum siding on a 140 year old 2 story house needed to be repainted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$4,250

Jill F.
10/2016
5.0
house painters
  + -1 more
They did an excellent job overall. We were very happy with the entire job and would recommend to anyone.
Description of Work: Used service pro to do an entire interior reprint as well as a back deck paint

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Virginia R.
10/2016
4.0
house painters
  + -1 more
They were okay. I'm a very good painter myself, it's just I did not want to be hanging up an extension wire over a stairway and their services were fine. They were slow. They were fine, they just worked very slowly. I don't know if that was because it was for eight hours painting as opposed to extra amount of dollars for a job to be done. I just know that when I had painters in the past, when I lived in Illinois, I had painters in the past and they worked much, much quicker. They didn't make a mess, everything was cleaned up. It's just I thought they were going to get a lot further in eight hours than they did. I think I gave them another $75 to come back and finish up somethings that they didn't finish up when they were here. It was one guy time so it was fine because that's what the deal was for. The work they did was fine.
Description of Work: They did our very, very top ceiling in my living and dining room and then going down the stairway which was way too high for me to get to and so they came and did the high areas that they had to get up on the extension wire for.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$294

Adam L.
07/2016
5.0
house painters
  + -1 more
Excellent. Dan put his best team on the job to ensure the highest quality results. We are very picky and had roughly 1000sq. ft of new space painted and they did an excellent job. Any areas that had need for touch up were done with zero complaints. He even had his team come back and paint molding that was installed after our flooring was put in - I think that was done on his own and was definitely over and above service in my book
Description of Work: Basement finishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Paula H.
04/2016
5.0
house painters, interior painters
  + 0 more
Eli arrived promptly at the arranged time. He was personable and professional and did a great job with the work I wanted done. I was impressed by Service Pro's communication during the process of setting up a date and time for the work and even more impressed with the job they did. I would definitely recommend them and I would use them again.
Description of Work: I needed my bathroom ceiling painted as well as two bi-fold closet doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Darla-Jo L.
04/2016
5.0
house painters, interior painters
  + 0 more
Per my request, I asked that he paint as much as he could get done, of a very large studio area; both ceiling and walls, within the 8 hours I contracted him for. He did great! He painted the very high and oddly-shaped cathedral ceiling entirely with 2 coats, and was able to get one coat down on all my walls and long hallway walls. He did a fabulous job and was very professional!
Description of Work: Painted walls and cathedral ceilings of an in-home art studio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

angela S.
03/2016
5.0
house painters, interior painters
  + 0 more
Dan and the painters were fantastic. I had purchased the deal on Angies List for $150.00 for 400 sq ft of indoor painting. I have a large living room with high ceilings. The room was painted a dark plum and gray. I needed the plum walls painted a lighter shade of gray than the gray walls. I had assumed I would need to pay more since there seemed to be more than 400 sq ft to be painted. I was wrong. Dan came and looked at the job and said they would be able to get it done with 2 gallons of paint. I didn't believe him, until I came home from work that night and the job was done and looked great. They did a great job covering the plum and cleaned everything up. I couldn't have higher praise. Thank you very much...
Description of Work: Painted a large living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

cassie M.
03/2016
5.0
interior painters, basement remodeling
  + 0 more
They were fabulous! We had them paint one wall in my daughters room and the entire in law area. It was a rather large area so it took a while but once it was done it looked wonderful. They had to paint the beam supports and hallway as well as the rooms. They were very courteous and hard working. We previously bought the paint for them to use but ended up running out. They were able to take care of that for me at a reasonable price, in fact a better price than what I originally paid!
Description of Work: Painted the entire basement area of my home (approximately 1400 square feet).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Dustin F.
02/2016
5.0
house painters
  + -1 more
Service Pro did a great job. No issues, very efficient, clean, and professional. Would recommend to anyone looking for a local painter with experience, hard work ethic and honest. Again, we are very happy and looking forward to our next project.
Description of Work: Custom Built In Installed, Painted, Main Floor Repainted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Chris K.
02/2016
5.0
house painters, interior painters
  + 0 more
Right off the bat they were responsive and professional. Within 24-48 hours of purchasing the deal we had an appointment set up for them to come by, view the home and get started. We were on a tight timeline, which was explained to the painters as we were closing on the home, then a couple of days later we were leaving town for the weekend then then would be moving in a few days after getting back. The original plan was for them to start the day we closed on the home so it would be all set upon our return. The owner had to reschedule but still worked with us to get the job completed before we moved in. There was a bit of confusion on what was covered in the Angie's List deal we purchased but the owner worked with us to make sure we were 100% happy. We were very satisfied with the quality of work and how the owner took personal responsibility to clean a small mess that was made on the 1st day of painting. He made sure every thing was taken care of and we greatly appreciate his efforts. They went above and beyond to make sure we were happy. THANKS!!!
Description of Work: I purchased one of the "deals" available to Angie's List members that provided for 4 rooms and up to 1,400 sq feet of painting for $549.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$549

Contact information

6757 Cascade Rd SE # 59, Grand Rapids, MI 49546

https://service-pro-painting.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2102212827

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Interior Painting,
Exterior Painting,
Basement Remodeling,
Deck Maintenance,
Kitchen and Bath Remodeling,
Wallpaper Removal,
Siding,
Decks and Porches,
Pressure Washing,
Cabinet Making,
Cabinet Refacing and Refinishing,
Window Cleaning

FAQ

Service Pro Painting and Improvements is currently rated 4.5 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Service Pro Painting and Improvements accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Service Pro Painting and Improvements offers free project estimates.
Yes, Service Pro Painting and Improvements offers eco-friendly accreditations.
No, Service Pro Painting and Improvements does not offer a senior discount.
Yes, Service Pro Painting and Improvements offers emergency services.
Yes, Service Pro Painting and Improvements offers warranties.
Service Pro Painting and Improvements offers the following services: Closed
Ask for details

Contact information

6757 Cascade Rd SE # 59, Grand Rapids, MI 49546

https://service-pro-painting.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM