Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

SEARS HOME IMPROVEMENT PRODUCTS

Appliance Repair, Kitchen and Bath Remodeling, Windows,

About us

INSTALLATION OF VINYL SIDING, CUSTOM REPLACEMENT WINDOWS, HEATING VENTILATION AND AIR CONDITIONING SYSTEMS, CUSTOM KITCHEN CABINET REFACING AND KITCHEN REMODELING. FREE IN HOME-DESIGN CONSULTATION.

Services we offer

NEW INSTALLATION OF PREMIUM VINYL SIDING, CUSTOM REPLACEMENT WINDOWS, HEATING, VENTILATION AND AIR CONDITIONING SYSTEMS, CUSTOM CABINET REFACING AND CUSTOM KITCHEN REMODELING. KENMORE. CARRIER. CORAIN, ZODIAQ AND GRANITE BY DUPONT. ENERGY STAR RATED PRODUCTS.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.029 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
14%
3
3%
2
10%
1
17%


Rating CategoryRating out of 5
quality
4.4
value
3.9
professionalism
4.2
responsiveness
4.3
punctuality
4.3
Showing 1-25 of 29 reviews

DAVID W.
07/2023
1.0
replacement windows
  + -1 more
I am at my wits end with these people. The windows we did receive are great! Love them! However, we did not receive one of the windows as ordered, but the installer didn't realize until he took the old window out. He roughly screwed the old window back into the frame and it looks terrible and said the new window would come in 2-3 weeks. It has been 2-3 months. About a week after the install another window developed a crack in the inner pane. Was told that they would get that taken care of right away. Again, we are now into months later. I try to reach them for updates, but cannot reach anyone that was involved with my project, nor can I get any updates. So..... may have to go the legal route next....
Description of Work: Replaced all windows in my home.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$22,500

Kendra L.
06/2014
5.0
roofing
  + -1 more
We had no problem with them. They were a bit pricy and the customer service is top of the line. I have never had any issues with fixing any appliances. Also we like that if anything happens to the roof in the lifetime they will replace it for free.
Description of Work: The completed a new roof with ventilation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

Kelvin K.
07/2013
2.0
roofing
  + -1 more
The presentation was long. It was 60 to 90 minutes. It was well over 2 hours. He was rather negative in his presentation about other contractors. He was there when he said he was.
Description of Work: I got a quote from Sears Home Improvement for roofing.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$15,000

jason K.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
They have always been great in helping us with furnace and gym equipment service.
Description of Work: They have always been great in helping us with furnace and gym equipment service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Monte & Rebecca J D.
03/2012
1.0
roofing
  + -1 more
He was at our house for over 4hrs. During this time he told us his quote was binding. He told us it would cost us 'our first two born.' He showed us a computer that processed discounts to bring it down from 30,392.50 to 22,623 dollars. He had an option for sears gift cards or a rebate offering on top of that. He said he could get a crew out to start on July 11 and it would take 2 days to complete the job. He said we would be contacted by the roofers to make sure the calculations were right, but his quote would still be firm. 2 guys came on July 5 and they could start on the 7th. We asked if they could start on the 11th and they said no problem. They said a dumpster would be delivered on the 9th. We gave them our cell phone because we would be out of town. We told our neighbors of the situation. We returned home on the 9th and there was no dumpster or shingles and they were have supposed to arrived the next morning. We had not received a call from Sears. The two guys that came and checked out the roof said they were coming from MI. Monday morning came and went and no material, dumpster, or crew. The job was supposed to have started that day. I called Sears and talked to Mike. Mike said there was a problem with the estimate, even though I was assured it was binding. Joe was short 11 bundles of material. They said they would need more money or use a lesser grade shingle for the price that was quoted. I told them I had to think about that. The salesman came back. I told him that I wasn't going to, I felt they were trying to rip me off. The salesman left. We signed a contract and Sears was the one who did not live up to the contract that was supposedly binding. They didn't show up, call, or anything. Said they needed more money or use a cheaper product. The salesman eventually said he would send me a cancellation of the contract which I never received. July 28 I received a bill from sears for $6,787 and they hadn't done a thing except give me a quote! Yet they sent me a bill for a third of the price of the actual job. I called the # on the bill. She said the charge would be credited and no further charges would be coming. The lady said the contract was certainly cancelled after I request a cancellation contract. I never have received anything else from sears showing a credit or cancellation. It has been months.
Description of Work: Estimate. Joe looked at the roof. He went around the house 2 or more times. Never went up on the roof, only sketches.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jessica T.
08/2011
1.0
replacement windows
  + -1 more
Not very professional, not very good with communication and overall not worth the time or effort.
Description of Work: Called to set up appointment for estimate, after 20 minutes and being put on hold 3 times person came back and told me date and time person would come out. Next day, had call confirming that person would be out that next week. The day before appointment, they called and confirmed all set. The day of the appointment, got a message that no one was available and would have to reschedule, left number to call back. When I called it, I was put on hold immediately for 15 minutes and just hung up. Today (a week later) I got a call to see how the appointment went....

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


06/2006
4.0
home remodeling
  + -1 more
THEY WERE TOO EXPENSIVE FOR THE WORK THAT THEY DID. THEY DID AN EXCELLENT JOB AND MY KITCHEN LOOKS BEAUTIFUL. I PROBABLY WOULDN'T HIRE THEM BACK BECAUSE OF THE PRICE BUT THEY DO GOOD WORK.
Description of Work: THEY REFACED THE CUPBOARDS IN THE KITCHEN. THEY PUT IN A NEW SINK AND A NEW COUNTERTOP.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$13,000

ANDREW K.
06/2006
5.0
appliance repair
  + -1 more
WHEN YOU USE SEARS, YOU WILL DEFINITELY GET DEPENDABLE SERVICE. I HAVE BEEN VERY HAPPY WITH THE REPAIRS THAT THEY HAVE DONE FOR ME. THE WORK THAT THEY DO IS QUALITY AND THE WORKERS ARE PROFESSIONALS.
Description of Work: THEY PUT A NEW HEATING ELEMENT ON MY REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

06/2006
5.0
appliance repair
  + -1 more
THEY WERE VERY EASY TO TALK TO AND PROFESSIONAL. THE PEOPLE WERE VERY NICE AND UNDERSTANDING. THE QUALITY OF THEIR WORK WAS EXCELLENT! I WAS VERY PLEASED WITH THIS COMPANY.
Description of Work: THEY REPAIRED MY FREEZER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

06/2006
5.0
home remodeling
  + -1 more
THIS COMPANY DID AN EXCELLENT JOB! THEY WERE PERFECT. THEIR STAFF WAS VERY PUNCTUAL. AFTER ALL THE WORK WAS DONE, THEY CAME BACK AND CHECKED UP ON THE WORK TO MAKE SURE I WAS HAPPY.
Description of Work: THIS COMPANY REPAIRED SIX OF MY 38 YEAR OLD CABINETS. THEY ALSO REPLACED SIX WINDOWS AND ONE COUNTERTOP.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

ROBERT B.
06/2006
5.0
cabinet refacing
  + -1 more
WE LIKE HOW QUICKLY THEY WORK. THEY START AS SOON AS THEY GET IN YOUR HOME. I LOVE HOW MY CABINETS LOOK. THEY ALSO INSTALLED A COUNTER TOP THAT WAS AFFORDABLE, AND THEY CLEANED AS THEY DID THEIR WORK.
Description of Work: WE HAD OUR CABINETS RESURFACED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

06/2006
5.0
carpet installation
  + -1 more
THEY DID AN ABSOLUTELY BEAUTIFUL JOB INSTALLING OUR CARPET. THEY WERE FAST, EFFICIENT AND PROFESSIONAL. BESIDES BEING ALL OF THAT THEY WERE EXTREMELY FRIENDLY AND TOOK GOOD CARE OF US. WE WERE VERY IMPRESSED BY THEM.
Description of Work: THEY INSTALLED NEW CARPET WITH PADDING AND TRIM IN TWO ROOMS IN OUR HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

06/2006
2.0
appliance repair
  + -1 more
THEY WEREN'T AS PROMPT OR PROFESSIONAL AS I EXPECTED. THE OVERALL SERVICE WAS SECOND RATE. THEIR PRICING WAS NOT VERY REASONABLE EITHER. I WOULD NOT HIRE THEM AGAIN.
Description of Work: THEY REPAIRED THE HEATING ELEMENT IN MY DRYER.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$100

ANGIE M.
06/2006
4.0
appliance repair
  + -1 more
THEY CAME OUT AS SOON AS THEY COULD AND GOT THE JOB DONE. THEY WERE VERY POLITE TO ME, AND TOLD ME THAT IF I HAD ANYMORE PROBLEMS TO GIVE THEM A CALL. THE WASHER IS WORKING VERY WELL NOW.
Description of Work: THEY REPLACED THE BELT ON MY WASHING MACHINE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

Deborah R.
06/2006
3.0
siding
  + -1 more
THEIR WORK WAS QUITE IMPRESSIVE. I WAS PLEASED WITH THE FACT THAT THEY ARRIVED EARLY AND GOT THE JOB DONE QUICKLY. WHEN THEY WERE FINISHED I WAS GLAD THAT THE JOB HAD BEEN DONE RIGHT THE FIRST TIME. THEIR HIGH PRICES WILL KEEP ME FROM CALLING AGAIN.
Description of Work: THEY PUT NEW SIDING ON MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

06/2006
4.0
replacement windows
  + -1 more
THEIR EMPLOYEES WERE VERY FRIENDLY. THE PRICE WASN'T THAT IMPRESSIVE BUT I AM VERY HAPPY ABOUT THE QUALITY OF WINDOWS THEY INSTALLED. THEY ALSO WERE VERY PUNCTUAL AS THEY DID THE JOB VERY QUICKLY.
Description of Work: THEY REPLACED 12 WINDOWS.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,500

LINDA D.
06/2006
1.0
appliance repair
  + -1 more
THEY CHARGED ME EXTRA MONEY EVERY TIME THEY CAME OUT. I ENDED UP BUYING PARTS THAT I DID NOT EVEN NEED. THEY WERE SUPPOSED TO COME OUT THREE TIMES AND THEY NEVER SHOWED UP. THEY WASTED A LOT OF MY TIME.
Description of Work: THEY FIXED OUR REFRIGERATOR.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$150

michael F.
06/2006
5.0
siding
  + -1 more
THEY HAD IT ALL DONE IN VERY GOOD TIMING. THE SIDING BEING TAKEN DOWN WAS A MESS, BUT THEY GOT IT ALL TAKEN CARE OF. IN THE END IT WAS WORTH IT BECAUSE OF THE QUALITY OF THE NEW SIDING IS EXCELLENT.
Description of Work: THEY REPLACED PART OF THE SIDING ON MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Holly P.
06/2006
5.0
appliance repair
  + -1 more
THE WASHER WAS STILL UNDER WARRANTY DURING THIS TIME. THEY WERE HERE WITHIN 72 HOURS AFTER I CALLED. THAT SAYS A LOT WHEN YOU NEED A REPAIR. THEY FIXED THE WASHER QUICKLY AND WERE ON THEIR WAY.
Description of Work: THE WASHER STOPPED DRAINING WATER, SO I HAD SEARS COME OUT AND FIX IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

06/2006
5.0
appliance repair
  + -1 more
I HAVE A FIVE YEAR WARRANTY WITH THEM. THEY DO GREAT WORK THEY DID NOT LEAVE A MESS BEHIND THEM WHILE FIXING MY WASHER. THEY ALSO DID NOT TAKE A LONG TIME WHILE THEY WERE HERE. I HIGHLY RECOMMEND THEM TO OTHERS. I LIKE THIS COMPANY.
Description of Work: WE HAD OUR WASHER REPAIRED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

06/2006
1.0
countertops, cabinet refacing
  + 0 more
FIRST THE GUY DID NOT MEASURE RIGHT AND MY HOME WAS A MESS. THEN THEY ORDERED TWO SINK CABINETS WHEN I ONLY NEEDED ONE. THE JOB SHOULD NOT OF TOOK MORE THAN A WEEK, MAYBE TWO AT THE MOST, BUT IT TOOK A MONTH. I DO NOT RECOMMEND THEM TO ANYONE.
Description of Work: I HAD ALL NEW KITCHEN CABINETS AND COUNTERTOPS INSTALLED.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$12,800

06/2006
5.0
countertops, home remodeling
  + 0 more
THEY HELPED WITH SOME IDEAS FOR THE TRIM. THEY ALSO HELPED US WITH OTHER DETAIL IDEAS. THERE WAS ONE GUY THAT MADE SURE THAT EVERYTHING WAS CLEANED UP EVERYDAY BEFORE THEY LEFT. I COULD NOT BE ANY HAPPIER WITH THEIR SERVICES.
Description of Work: THEY PUT IN NEW CABINETS AND COUNTERS IN MY KITCHEN. THEY ALSO REMODELED TWO BATHROOMS FOR ME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

06/2006
5.0
appliance repair
  + -1 more
THEY DID EXACTLY WHAT THEY SAID THEY WOULD. THEY DID NOT TRY TO SELL US ANYTHING EXTRA THAT WE DID NOT NEED. THEY WERE VERY WELL ORGANIZED. THEY CLEANED UP AFTER THEMSELVES. THEY DID NOT BOTHER ANY OF OUR PERSONAL ITEMS.
Description of Work: THEY CAME TO REPAIR THE HEATING SYSTEM AND THE ROTATOR BELT IN MY DRYER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Steven W.
06/2006
5.0
appliance repair
  + -1 more
WE LIKED HOW QUICK THEY RESPONDED TO OUR PROBLEM WITH THE WASHER. THEY DID NOT COMPLAIN AT ALL. THE WORK WAS DONE IN A TIMELY MANNER. I WOULD RECOMMEND THEM TO EVERYONE.
Description of Work: SEARS CAME OUT AND REPAIRED OUR WASHER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Elizabeth S.
06/2006
5.0
appliance repair
  + -1 more
WE HAVE USED THEM A COUPLE OF TIMES BEFORE FOR OTHER APPLIANCES SO I KNEW JUST WHO TO CALL. THEY CAME OUT RIGHT AWAY AND GOT RIGHT TO WORK. THEY HAVE ALWAYS BEEN VERY HELPFUL AND FRIENDLY. THEY ALSO ANSWER ANY QUESTIONS THAT I MAY HAVE.
Description of Work: THEY FIXED THE SPINNER ON OUR WASHING MACHINE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400
    • 1(current)
    • 2

Contact information

unknown # J, Grand Rapids, MI 49512

www.searshomepro.com/AL

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Kitchen and Bath Remodeling,
Windows,
Siding,
Roofing,
Cabinet Refacing and Refinishing,
Countertops and Backsplashes,
Air Duct Cleaning,
Heating and Air Conditioning,
Carpet Sales and Installation

FAQ

SEARS HOME IMPROVEMENT PRODUCTS is currently rated 4 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

SEARS HOME IMPROVEMENT PRODUCTS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, SEARS HOME IMPROVEMENT PRODUCTS offers free project estimates.
No, SEARS HOME IMPROVEMENT PRODUCTS does not offer eco-friendly accreditations.
No, SEARS HOME IMPROVEMENT PRODUCTS does not offer a senior discount.
No, SEARS HOME IMPROVEMENT PRODUCTS does not offer emergency services.
No, SEARS HOME IMPROVEMENT PRODUCTS does not offer warranties.
SEARS HOME IMPROVEMENT PRODUCTS offers the following services: NEW INSTALLATION OF PREMIUM VINYL SIDING, CUSTOM REPLACEMENT WINDOWS, HEATING, VENTILATION AND AIR CONDITIONING SYSTEMS, CUSTOM CABINET REFACING AND CUSTOM KITCHEN REMODELING. KENMORE. CARRIER. CORAIN, ZODIAQ AND GRANITE BY DUPONT. ENERGY STAR RATED PRODUCTS.

Contact information

unknown # J, Grand Rapids, MI 49512

www.searshomepro.com/AL

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM