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Less Mess With Jess

House Cleaning, Floor Cleaning and Waxing

About us

Less Mess With Jess is a Grand Rapids, MI cleaning company specializing in residential and small commercial cleaning. Through hard work and attention to detail, business has continued to grow since 2002. Get a full range of cleaning services specifically tailored to your home or office. Take advantage of our free estimates today!

Business highlights

23 years of trusted experience

Services we offer

Residential & Commercial Cleaning, Kitchens, Bathrooms, Floors, Break Rooms, Offices, Conference Rooms

Services we don't offer

Exterior Window Cleaning, Gutter Cleaning, Carpet Cleaning


Accepted payment methods

Check

Reviews

4.723 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
4%
3
9%
2
4%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.9
responsiveness
4.8
punctuality
5.0
Showing 1-23 of 23 reviews

Jodi C.
10/2016
3.0
house cleaning
  + -1 more
I was extremely unhappy. Rings around my toilets within days even after I mentioned it. Then saw immediate under the rim was never touched and disgusting leading to the quick rings. Also stairs were frequently missed. Just not well done. To be fair I am rating based on only 1 person cleaning, never anyone else
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$35

jaime B.
10/2016
2.0
house cleaning
  + -1 more
It's been over two weeks and I have not received a response.
Description of Work: I was searching for a dependable and reputable residential house cleaner and based on the positive reviews I reached out via their website to request a quote for weekly and bi-weekly services.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Less Mess With Jess
Hi [Member Name Removed], I want to apologize for not responding. Unfortunately, I didn't see your contact form come through my email. This was an honest mistake. I typically try to respond within 24hrs. Sorry I wasn't able to get in touch with you in a reasonable time.

Robin B.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned my house. Went very well. Help is very trust worthy and dependable.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from Less Mess With Jess
Thanks so much for your review!

Lisa D.
07/2015
5.0
house cleaning
  + -1 more
Jess came out to my house very quickly and gave me a quote. She is very nice and professional. Her quote was very accurate. I told her my main concern was trusting someone to be in my house while I was at work. She assured me she knows all her employees and trusts them. We discovered she also cleans for a mutual acquaintance, who I know would only use trustworthy people, so that made me feel better about it also. I met the girl who would be cleaning on the first day, Kim, and felt completely comfortable with her in my home. She is super friendly. She does a great job and always tells me if I want things done differently to just let her know. She cleans twice a month for a total of 6 hours. (3 hours each time). I would recommend this company!
Description of Work: They clean the main floor of my house bi-monthly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Less Mess With Jess
Thanks for your wonderful review!

Sara H.
05/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Mary R.
02/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0

Yes, I recommend this pro

susan M.
02/2015
3.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaning services. First person did a good job but then they replaced her with a less experienced person who did a poor job

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0


Response from Less Mess With Jess
I am sorry to hear that you were not happy with the second lady that cleaned for you. We would have gladly worked to make necessary adjustments, however in the three months that she cleaned for you I wasn't made aware of any problems. We cleaned for you almost a year, and it's been over 10 months since our last cleaning. We're sorry that we didn't get the opportunity to correct the issues that you had at that time.

Megan T.
11/2014
5.0
house cleaning
  + -1 more
The service from start to finish was amazing! Jess and her staff are kind, professional, and thorough. I have been very pleased and will continue to use the service. WONDERFUL JOB!
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Less Mess With Jess
Thank you for the great review!

Kathleen A.
11/2014
5.0
house cleaning
  + -1 more
Jess has been very responsive to my initial phone call as well as follow-up calls. The top 2 floors of my house were cleaned thoroughly!
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Laura L.
05/2014
5.0
house cleaning
  + -1 more
I love Jess and her cleaning crew! She charges $30/hr, and picks a good day for the cleaners to come. I gave her keys to my apartment so it can be cleaned while I am at work. The first cleaning they bring all the supplies if needed, but after that it is preferred that the homeowner have supplies and vacuum in the house. Laura is my cleaner, and she does a fantastic job. She leaves me notes when I'm running low on cleaning supplies and makes suggestions of specific tools to buy for certain jobs. For example, I had the swiffer and she recommended the more cost efficient reusable version from Rubbermaid. I can always tell when I get home that it's been cleaned, it smells wonderful and everything is just so. For someone who works full time, this service is excellent. The first visit, Jess comes to your house to evaluate how long it will take, meet you, go over exactly how you want things cleaned and how deep you want cleans each time (inside and outside of microwave vs just outside for example). The first cleaning is a deep clean, usually with 2 people working at it so it doesn't take as long. Then it's maintenance cleaning after that. My 2 BR apartment takes approx 2.5 hrs each clean (5hrs/month). That's how I get the $150 price above. Love them, will continue to use this company and refer them to friends.
Description of Work: Cleans my apartment every 2 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Karen W.
04/2014
5.0
house cleaning
  + -1 more
They are good, thorough, and quick.
Description of Work: I used Less Mess With Jess for cleaning all over our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Michael C.
01/2014
5.0
house cleaning
  + -1 more
Great service, would recommend.
Description of Work: Bi-weekly cleanings that take approximately two hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Marianne F.
01/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Chrissy N.
12/2013
5.0
house cleaning
  + -1 more
Jess is wonderful, and her employees are very friendly, reliable and trustworthy. Sometimes I am home while they clean, other times I am not, and I feel comfortable having them in my home while I am not there. I have and would recommend Less Mess With Jess to my friends and neighbors.
Description of Work: Less Mess With Jess has been cleaning my home twice/month for the past 9 months or so.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Laura M.
11/2013
5.0
house cleaning
  + -1 more
Very responsive and friendly. Nice job cleaning. Would recommend to others.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Jackie A.
09/2013
5.0
house cleaning
  + -1 more
Was extremely happy with Jess' response to my request for quote. Her prices are very reasonable. We've had 2 cleanings so far, both of which I've been more than satisfied with. I was ecstatic at how clean my house was after the first cleaning. I couldn't wait for the next one!
Description of Work: Dusting Bathrooms Vacuuming Mopping Cleaning of surfaces

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert P.
06/2013
4.0
house cleaning
  + -1 more
The experience over all went very well. They did an excellent job. I would recommend Less Mess with Jess to others in the future.
Description of Work: They visited my home for a general cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Vicki V.
12/2012
5.0
house cleaning
  + -1 more
Jess responded the next morning to my initial inquiry, provided a rough estimate over the phone and visited my home for a walk through prior to the first cleaning. We scheduled a full house deep cleaning and Mary came over twice the week before Christmas to make sure our home was ready for the holidays. Jess went out of her way to accommodate our very short deadline and Mary did a very thorough job. The house feels great and doesn't smell like it was chemically and quot;cleanedand quot;. We are very pleased and plan to continue with Jess and Mary.F*
Description of Work: Full house deep cleaning- bathrooms, walls, pictures, baseboards, floors, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Amanda E.
12/2012
5.0
house cleaning
  + -1 more
Called for a quote, Jess came out within one day. Hope to begin services in one month.
Description of Work: Called for a quote, Jess came out within one day.

Rating CategoryRating out of 5
value
5.0

Yes, I recommend this pro

lawrence F.
09/2012
5.0
house cleaning
  + -1 more
I have watched Jessica incorporate her ethics and determination into her growing business. Her employees respect her because she values and respects them. You can see this in their job performance and in her interaction with both her employer and employees. I had hired other individuals and cleaning companies in the area before hiring Jessica. In my opinion, she can't be beat. Give her a call. You will never regret it!
Description of Work: Jesssica has worked for us for approximately six years. Her work is always detailed and complete. Her work ethic can not be beat. She is so very easy to work with and willingly adjusts to my ever changing requests. She never cancels but is always willing to accommodate my schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Scott M.
06/2012
5.0
house cleaning
  + -1 more
Wonderful. Easy to schedule. An modulating. I can leave a key for her to let herself in and she does an amazing job.
Description of Work: Home cleaning (Total cleaning).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Lisa H.
04/2012
5.0
house cleaning
  + -1 more
Perfect. She is pleasant, quiet considerate and thorough.
Description of Work: Cleans entire house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

AMY S.
03/2012
5.0
house cleaning
  + -1 more
She is always flexible and accommodating of our schedules. She is very detail-oriented and cleans thoroughly. She is great with pets and will use your cleaning products or bring her own, whichever you prefer. She's very trustworthy and dependable. Jess is really a wonderful person and cleaner, and we highly recommend her!
Description of Work: Jess has been cleaning our house for nearly three years. She cleans from top to bottom, including windows as necessary, mopping wood and tile floors, and changing linens. The house sparkles when she is done! We have her clean every other week, and this is the second house we have lived in and her clean. For both houses, she did a deep clean before we moved in. For several months, we had her come on the off week to help with laundry and clean the kitchen/family room. We've also given gift certificates for her services to family members and they have been really pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

    Contact information

    7109 Thorncrest Dr SE, Grand Rapids, MI 49546

    www.lessmesswithjess.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Floor Cleaning and Waxing

    FAQ

    Less Mess With Jess is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Less Mess With Jess accepts the following forms of payment: Check
    No, Less Mess With Jess does not offer free project estimates.
    No, Less Mess With Jess does not offer eco-friendly accreditations.
    No, Less Mess With Jess does not offer a senior discount.
    No, Less Mess With Jess does not offer emergency services.
    No, Less Mess With Jess does not offer warranties.
    Less Mess With Jess offers the following services: Residential & Commercial Cleaning, Kitchens, Bathrooms, Floors, Break Rooms, Offices, Conference Rooms
    Exterior Window Cleaning, Gutter Cleaning, Carpet Cleaning

    Contact information

    7109 Thorncrest Dr SE, Grand Rapids, MI 49546

    www.lessmesswithjess.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed