Grapids Home Services

Problem solved

The professional seems to not know what he was doing. And it took 3 separate instances to be available to do the project. I will not recommend them to anyone. They were recommending some expensive repair that were deemed unnecessary by the plumber that we hired and were able completed the project..

They contacted me immediately and scheduled for next day. The serviceman contacted me when he was on his way, arrived on time, was professional, knowledgeable, and courteous. There was more that had to be done than the original quote, and he explained it all to me, and the add’l fee was very reasonable. He gave me a card so I can contact a company to do the rest of the cleanup. I will call them in the future if needed, and would definitely recommend Grapids Home Services.

Great service! The tech took his time and made sure to clearly explain all issues and the various options for solving them. Above and beyond

All people were excellent including installers

Clear communication, efficient workers and reasonable prices.

Ben did a great job

Thanks Nolan

Professional; pleasant!

they do the good jobs

Affordable furnace/airconditioning check!ð

Service tech great to work with

we were not going to go with grapids after we were treated like we were being a pain by not being sure at first how we would do our financing. our customer rep told us she did not want to drive out to our house for a second time and we were taking money out of her wallet but not being sure. she also told my husband that he didn't need to go back to work, he should get some hobbies instead. even complained that my dog's breath was really bad. then came the real shocker: the price!! we were going to hold off but brian talked to paul and he made things rights. no problems at all with the crew that came out, they were great and very patient. they explained everything from top to bottom and in layman's terms. cleaned everything up and stayed late until everything was complete. thank you for making everything right, you could have very easily have lost a customer.

Ethanâ s attention to detail, prompt and thorough service exceeded our expectations during our routine furnace&cooling inspection. He was courteous, efficient and knowledgeable.

I had Grapids out last year to replace my furnace and put in central air and did not hesitate to call them when a water line broke in my house and needed repair. We have known for a while that our water heater needed replaced and got a quote to get that done along with the repair. As we had old steel water li es in the house we also had those replaced while they were here. We called them on Tuesday morning, had our prices by Tuesday afternoon and our water lines and water heater all replaced by Wednesday afternoon. They made sure to clean up their things prior to leaving. Coen and Mark and their team did a great job.

Good solid business. Scheduling staff were honest. Install staff were courteous & on time.

Tech was very helpful; answered all my questions

They do not contact you when they say they will. They dont provide you with information and their prices are very overpriced. They charged us over a 500% markup for a unit purchased from Lowes.

Thorough, quality job. Great customer service.

Great

Luke and Ben were very good. They looked everything over and gave me a quality assessment of my furnace and water heater.

My technician Nate was great. There's certainly a culture of sales at Grapids, but I've found the technicians friendly and the pricing competitive, so I don't mind.

The people were very nice and honest

Showed up at the scheduled time. Crew was professional and courteous. Install was difficult due to the location of furnace but they didba great job. Respected our property and cleaned up after project was finished. Excellent company.

Luke and Austin did top notch work in explaining what I needed in a new furnace and air conditioner. Nicholas and Deâ Armond did great with the install and clean up. Thank you!