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DELL DIRECT STORE

Computer Repair

Reviews

3.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
25%
2
25%
1
0%


Rating CategoryRating out of 5
quality
3.8
value
4.0
professionalism
3.8
responsiveness
2.8
punctuality
2.8
Showing 1-4 of 4 reviews

06/2006
2.0
computer repair
  + -1 more
IT TOOK DELL TWO YEARS TO PROCESS MY COMPLAINT AND MAKE AN ATTEMPT TO COMPLETE IT. THEY EVENTUALLY DID FIX IT, BUT I WAS EXTREMELY DISSATISFIED. THEY ARE NOT RECOMMENDED FOR FUTURE WORK.
Description of Work: THEY REPLACED A DELL MOTHER BOARD AFTER TWO YEARS OF DYSFUNCTIONAL USE.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$55

06/2006
5.0
computer repair
  + -1 more
THE MAN WHO WORKED ON THE COMPUTER WAS VERY NICE AND SEEMED VERY PROFESSIONAL. I DON'T KNOW IF I WOULD HIRE THEM AGAIN BECAUSE MY SON DOES MY COMPUTER WORK NOW. IF HE COULDN'T, THOUGH, I WOULD CALL THIS COMPANY.
Description of Work: THEY HAD TO GET RID OF A VIRUS AND CLEAN THE HARD DRIVE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

06/2006
3.0
computer repair
  + -1 more
THE 1 800 NUMBER WAS VERY MISERABLE. THEY CAME LATE TO FIX MY COMPUTER. THEY WERE VERY HARD TO GET A HOLD OF. I WOULD RECOMMEND A ANOTHER BRAND OF COMPUTER. I WAS VERY UNHAPPY WITH MY SERVICE. I WILL BE LOOKING INTO GETTING ANOTHER COMPUTER.
Description of Work: THE HARD DRIVE WENT OUT IN THE COMPUTER.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$160

KATHLEEN B. B.
06/2006
5.0
computer repair
  + -1 more
THE THING I LIKE ABOUT THE COMPANY IT DID NOT TAKE THEM A LONG TIME TO FIGURE OUT WHAT WAS WRONG WITH THE COMPUTER. THEY WERE FINISHED WITH IT IN THIRTY MINUTES. MY COMPUTER IS WORKING FINE NOW.
Description of Work: THEY REPAIRED THE HARD DRIVE TO MY COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

    Contact information

    3195 28TH ST SE STE 100, Grand Rapids, MI 49512


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    DELL DIRECT STORE is currently rated 3.8 overall out of 5.
    No, DELL DIRECT STORE does not offer free project estimates.
    No, DELL DIRECT STORE does not offer eco-friendly accreditations.
    No, DELL DIRECT STORE does not offer a senior discount.
    No, DELL DIRECT STORE does not offer emergency services.
    No, DELL DIRECT STORE does not offer warranties.

    Contact information

    3195 28TH ST SE STE 100, Grand Rapids, MI 49512