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CertaPro Painters® of Grand Rapids

Exterior Painting, Interior Painting, Deck Maintenance,

About us

At CertaPro Painters, our reputation is based on Certainty — your Certainty of a job well done. We focus on the details of every project — interior and exterior — and we focus on you, our client.

Business highlights

32 years of trusted experience

Services we offer

Painting. Wallpaper Removal. Light Carpentry

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.252 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
13%
3
12%
2
10%
1
6%


Rating CategoryRating out of 5
quality
4.1
value
4.5
professionalism
4.4
responsiveness
4.5
punctuality
4.5
Showing 26-50 of 52 reviews

Phillip B.
06/2016
1.0
interior painters
  + -1 more
unknown
Description of Work: Job not complete. Didn't know how to spackle, which was part of estimate. Used incorrect luster of paint. Paint marks on furniture and floor. Returned to repair. No better and didn't finish job. Upstairs landing walls were attempted, but not completed. |Next day, head of repair crew attempted to negotiate a price for other painting ( for rooms not in original contract) outside of the franchise company. When That work was refused, he pulled his crew, without completing the repair work. |This is a franchise company, hiring inexperienced laborers and posing as high quality painting company. $2900 of our money for a job I had to re-do myself.
Rating CategoryRating out of 5

Lyn S.
12/2015
3.0
deck cleaning, decks, house painters
  + 1 more
unknown
Description of Work: Cleaned and stained our large deck. |The first time they stained the deck they left some drips and a few unstained areas. However, when my property manager & I sent pictures of the mistakes, they did come out to re-do it. We figured part of the problem was that the stain was too light so they came out & did a sample swatch in a darker color & sent me a photo which I was very grateful for. When they re-did deck in the darker color, both the color and the coverage looked good. They left the area clean except for dumping some excess stain on our gravel drive the first time. The second time they were much more careful so there were no problems. |I do not live at the property, so I believe things might have gone better if I was on site myself.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$2,500

Response from CertaPro Painters® of Grand Rapids
We were glad to work with you and your property manager in changing to a darker color stain, performing touch-ups and cleaning up afterwards to achieve a beautiful result. Thank you for the opportunity.

Molly M.
12/2014
5.0
house painters
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jackie U.
10/2014
4.0
interior painters
  + -1 more
They did a nice job.
Description of Work: Painted a couple of bedrooms and inside my basement

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$300

LEE B.
07/2014
5.0
deck cleaning, house painters
  + 0 more
unknown
Description of Work: We had our deck painted with Behr DeckOver. Certapro had almost all A's on your list. they were punctual, professional and took time to answer all questions. They cleaned up after the work was done. Very neat, very prompt. The painter always called to inform me of the arrival time. I'm very satisfied with them and would recommend to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,868

Sandra S.
06/2014
5.0
house painters
  + -1 more
unknown
Description of Work: They painted the aluminum siding on the second story of my Dutch Colonial. (The first floor is brick.). Everything went fine and it still looks great today, 3 years later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$623

Pauline N.
06/2014
5.0
house painters, interior painters
  + 0 more
unknown
Description of Work: They were very professional, a nice crew. One thing I didn't expect was that when they started in the morning they kept at it until about 8pm and came the next am to finish the job and stayed again until about 8:30 pm. So if you have evening plans to go somewhere you might want to cancel. They did a large bathroom/walk-in closet area sanding and repainting. I did have to wash things down before putting clothes back in closets because of the sanding dust.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

william O.
05/2014
5.0
deck cleaning, house painters
  + 0 more
I didn't compare their price.
Description of Work: I used CertaPro Painters to stain my deck.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Howard / Cathy L.
05/2014
3.0
house painters
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

KRISTY B.
04/2014
5.0
interior painters
  + -1 more
They were very polite and professional and also on time. Once the job was done they followed up to make sure the job was done to our satisfaction. I would highly recommend them.
Description of Work: Painted our family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine U.
04/2014
5.0
house painters, interior painters
  + 0 more
all work was completed by 4 pm. the walls and ceilings look excellent. I am having them come back and paint the main living area. Cost was reasonable and work was completed professionally.
Description of Work: Painted 3 ceilings, 2 rooms and trim

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Anthony T.
04/2014
4.0
house painters, interior painters
  + 0 more
The management team at Certapro goes out of its way to earn your satisfaction and it is very helpful to have them to go to other than just the sub-contracted crew(s) that are on the job. When there were problems, and there were a few, the Certapro team did their best to fix them. So they truly get an A for effort and professionalism and the paint crew also got an A for effort...though the mistakes that did pop up knocks their grade down a little. That being said, I'd use them again.
Description of Work: Painted various areas of our first floor and also hung a mural

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Lori W.
12/2013
5.0
interior painters
  + -1 more
Eric was responsive and timely in any communications. His crew was here when they said they'd be and worked longer hours to finish the job in our short time frame. They did an excellent job and were very professional. We had a lot of painting that needed to be done, and it turned out beautifully! They also didn't mind when we added another room to be painted. Although we didn't get any other estimates, we felt CertaPro Painters East was very reasonably priced and fair. I would highly recommend Eric and his team in the future---probably they'll be painting our exterior in the spring!
Description of Work: Eric's crew painted the entire interior of our house, including all the trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from CertaPro Painters® of Grand Rapids
Thanks for your feedback! It was great working with you and getting your new home ready for you to move in. We look forward to working with you again!

Alan H.
11/2013
5.0
interior painters
  + -1 more
Bobby was on time, very pleasant and professional. He carefully covered furniture and flooring and completed the job in an efficient manner.
Description of Work: Painting of kitchen-great room ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from CertaPro Painters® of Grand Rapids
Thank you for your business and for the feedback. I am glad you are happy with our work!

Robert S.
11/2013
5.0
deck cleaning, decks, house painters
  + 1 more
Great crew - very good work and clean-up. Not a single chip of old paint to be found!
Description of Work: Porch repair and repaint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from CertaPro Painters® of Grand Rapids
It was a pleasure working with you once again! We enjoy working on homes in Heritage Hill. We look forward to working with you again in the future.

Joel W.
11/2013
5.0
house painters, interior painters
  + 0 more
It went very well...great team of painters treated us well, our house well, and did an excellent job.I would highly recommend to anyone who needs painting done.
Description of Work: Painted portions of our exterioe, and painted interior of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from CertaPro Painters® of Grand Rapids
Thanks for your comments! It was a pleasure working with you to get your new home looking the way you wanted. I hope we have the opportunity to work with you again in the future!

08/2013
4.0
deck cleaning, pressure washing
  + 0 more
There was a delay in getting the work done because of frequent rain which was outside their controll. Ultimately work was done and appears OK. No problems.
Description of Work: Powerwashed a large, several layer, deck and applied 2 layers of stain.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,658

Grace M.
05/2013
4.0
decks, house painters, fencing
  + 1 more
It was okay. We wouldn't give it a 10; it was probably an 8. They are a good company and we would recommend them.
Description of Work: We used CertaPro Painters to stain our deck and fence.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Molly S.
12/2012
5.0
house painters, interior painters
  + 0 more
They arrived on time, worked steadily throughout the day, and finished the job by the evening. We're pleased with the quality overall.
Description of Work: Painted two rooms

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from CertaPro Painters® of Grand Rapids
Thanks for your business and your comments! We focus on continuous improvement, and will work to ensure our communication with our customers matches the excellence of our paintng work!

Maureen & Micheal W.
11/2012
5.0
house painters, interior painters
  + 0 more
Super job. Excellent work, done on time and reasonably priced. I called for an estimate and Eric arrived at the exact time we discussed. He gave me a fair bid, and they started and completed the work as promised. A great experience!
Description of Work: Powerwashing, cleaning and painting of exterior trim. Sanding, painting of interior doors, walls and a small amount of trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from CertaPro Painters® of Grand Rapids
It was great working with you, and I am happy that you are so pleased with our work and our service. I hope we have the opportunity to work with you again in the future!

Gerald B.
06/2012
5.0
interior painters
  + -1 more
They were so good in every category imaginable that I gave each of the two painters who worked here a check for $100.00 and I am basically a tightwad. Just the other day I found a paint spot, about 1/64th of an inch in diameter in the middle of a huge window. It was virtually invisible, but I had to call my wife over to claim I had finally found something thy had missed.
Description of Work: I was probably was the one asking about CertaPro of Grand Rapids, just as a check. The report I am offering here is for CertaPro which we used here in Grand Haven. It may be the same group but centered in a larger city. I have heard that we might get the same workers for exterior painting that we had for interior painting. In any case we have contracted with CertaPro of GR for exterior painting of our house. So this review is of the CertaPro that served us here in Grand Haven. They did all the walls, ceilings, and woodwork in the interior of our house, which took about two weeks of work for two men.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Sherilyn J.
06/2012
5.0
deck cleaning, house painters, pressure washing
  + 1 more
We were well pleased with both parts of the process.
Description of Work: They pressure washed the deck, then gave it days to dry before coming back to seal it. We had requested a clear seal, but Eric had explained to us why the clear seal didn't last as long or work as well as a seal with a bit of stain in it. We appreciated his honesty, and went with his recommendation. The crew who performed both parts of this process was very nice - polite - very anxious to please. They placed the heavy pieces back on the deck for us after the stain had dried sufficiently, which was helpful as we have 10 steps up to the deck from the ground. We would definitely pay attention to their suggestion that we seal again next summer, and we will definitely use them to do this.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from CertaPro Painters® of Grand Rapids
Thank you for your comments on our work and our crew. We are always eager to please our customers, becuase we know that's what will earn us the opportunity for future work and referrals to neighbors and friends.

Janet M.
06/2012
5.0
deck cleaning, house painters
  + 0 more
The job was done over a 3 day period as we had to wait for the surfaces to dry. It was a very straight-forward job, except for matching the stain. We had to try 3 times to get to the right color. The painters were very understanding and did everything they could to satisfy us. The place looks great.
Description of Work: Deck powerwashed, stripped twice, and restained. Rust removed from railings and repainted. Exterior paint power washed and repainted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from CertaPro Painters® of Grand Rapids
Thanks for your comments. It was nice working with you! Matching colors can sometimes be a challenge, but it's worth the time to get it right, and we're happy to do this for our customers.

Mary M.
11/2011
5.0
house painters, interior painters
  + 0 more
We had the interior done first and we had them back because we were very happy with them. The quality of work was excellent, Eric was very attentive, and the crews were great. It was expensive, but I think the price was good. I will absolutely use them again.
Description of Work: CertaPro Painters did interior and exterior painting for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from CertaPro Painters® of Grand Rapids
We appreciate your kind feedback, and we are glad you are so happy with both the inside and outside painting. It's always great to hear that we will be invited back to do more work. We look forward to working with you again!

John B.
08/2011
5.0
deck cleaning
  + -1 more
They were great. They were very professional and very punctual. They did great work.
Description of Work: We used CertaPro Painters to restain our deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from CertaPro Painters® of Grand Rapids
Thank you for your comments! We appreciate the opportunity to help you maintain your deck, and look forward to helping you with future painting projects.
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Contact information

1251 Century Ave SW Ste 108, Grand Rapids, MI 49503

https://grandrapids.certapro.com/?source=Angie

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Exterior Painting,
Interior Painting,
Deck Maintenance,
Decks and Porches,
Pressure Washing,
Finished Carpentry and Woodworking,
Fencing

FAQ

CertaPro Painters® of Grand Rapids is currently rated 4.2 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

CertaPro Painters® of Grand Rapids accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, CertaPro Painters® of Grand Rapids offers free project estimates.
Yes, CertaPro Painters® of Grand Rapids offers eco-friendly accreditations.
No, CertaPro Painters® of Grand Rapids does not offer a senior discount.
No, CertaPro Painters® of Grand Rapids does not offer emergency services.
Yes, CertaPro Painters® of Grand Rapids offers warranties.
CertaPro Painters® of Grand Rapids offers the following services: Painting. Wallpaper Removal. Light Carpentry
N/A

Contact information

1251 Century Ave SW Ste 108, Grand Rapids, MI 49503

https://grandrapids.certapro.com/?source=Angie

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM