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Bathmasters Inc

Bathtub Restoration, Kitchen and Bath Remodeling, Ceramic Tile,

About us

At Bath Masters Inc., everything we do is aimed at achieving complete customer satisfaction. From the time you contact us to the time you're admiring your finished product, we'll be taking every pain to ensure all the details are taken care of. Our experienced technicians know how to complete jobs efficiently while still maintaining the highest standards of quality -- giving you the best value for every dollar spent. We make sure to treat your home as if it was our own, and we're happy to answer any questions or address any concerns during the process. Our competitors can't match our great prices and versatility. Whatever you need, whether it is tile, porcelain, ceramic, fiberglass, we can resurface it for you! We've been making our customers happy for the last 20 years, and we have the skilled team, experience, and equipment to get any job done quickly and cost-effectively.

Business highlights

32 years of trusted experience

Services we offer

Porcelain enamel repair & refinish, fiberglass, acrylic, residential & commercial, glaze tile.


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.432 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
16%
3
13%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.4
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 32 reviews

Katy H.
12/2015
5.0
bathtub refinishing, ceramic tile
  + 0 more
unknown
Description of Work: Bathmasters not only reglazed my old 1950s tub, but they also reglazed the surrounding tile. Now everything is sparkly white. I really didn't think it was possible, but it's like new, but better because there was no need to destroy my bathroom in the process. Due to this success, we had them back to reglaze an old (1950s) shower stall. Again, they transformed the dark and dreary to bright white. Because they worked on the tile surrounds, we paid more. Just a tub costs about $400. Mark was the man who did the work and he was great. Very polite, on time, and careful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Sharon S.
10/2015
3.0
bathtub refinishing
  + -1 more
It was okay. When the worker left, he left all the paper taped up all over the bathroom and mirrors. This could have been removed before he left, it did not need to remain in place during the drying process. Also, the drain was completely removed from the tub rather than covered and I still can't get it back in correctly. Also when I checked out the tub before I left there were two black "specks" in the glaze. I asked about them and he shrugged it off and said, "oh, those will just flick out later when you start using the tub" - they did not. It's not worth an entire redo but of course I get annoyed everytime I see those specks.
Description of Work: Reglazed a bath tub

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$400

Ken P.
03/2014
3.0
bathtub refinishing
  + -1 more
Bathmasters needed to reglaze our tub twice because the first attempt had runs/drips along the entire front face of the tub. They agreed to stand behind their work, and come back and fixed the issue. I gave them a "C" which represents an average score (F for first attempt and A for second reglaze). The reglaze by Bathmasters was part of a complete bathroom remodel involving several contractors. The redo by Bathmasters complicated our scheduling and lengthened the time when the bathroom (and whole house) had the terrible smell. They stood behind their work. But having to do it twice caused significant distruption and inconvenience for us.
Description of Work: We used Bathmasters to reglaze our tub in the main bathroom.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ruth B.
03/2014
5.0
bathtub refinishing, ceramic tile, home remodeling
  + 1 more
It went very well. I would highly recommend them. What stood out about them is the man who installed it and his expertise. I have had one issue which required a visit back from them and they were very good about their warranty. It was pricy. I thought the price was a little bit high.
Description of Work: I used Bathmasters to do the shower enclosure and custom molded tub covering.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Andy P.
03/2014
3.0
bathtub refinishing, home remodeling
  + 0 more
Very nice people and I really wanted to give them a good review. But the first coating they did started to blister within a week. They came back within two days of my call to repair, but that repair only worked for about a month. Then they came back and started all over with a new guy. This time it is all good except a little imperfection by the drain which I suspect will peel as some point in the near future. They were very nice and apologetic. But it was a pain losing access to our one and only tub for two different 48 hour periods.
Description of Work: Resurfaced our bath tub.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$350

Phyllis E.
12/2013
5.0
bathtub refinishing
  + -1 more
I had called on Monday Dec. 2nd and the technician was here the next morning. He was very polite and professional. The bathroom is small - he completely covered and taped every thing and gave me explicit instructions as to how to maintain and care for the new glazing job and how long to wait before removing the coverings. I am very pleased with the result,my bathtub looks like new!
Description of Work: I had my bathtub reglazed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lisa E A.
09/2013
4.0
bathtub refinishing
  + -1 more
They were punctual, courteous, and ensured the job was done right. I'd use them again and have recommended them to friends.
Description of Work: Reglazed a claw foot tub.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Stephanie W.
08/2013
5.0
bathtub refinishing
  + -1 more
I called Bathmaster's and they were responsive and knowledgeable. I was able to schedule an appointment that fit well into my schedule. The individual who came was puntual and friendly. He explained exactly what he was going to do and how long it would take. His time estimate was very accurate. The results are great, we have been very happy. The tub looks great! My only complaint is that the worker did not take off his shoes or wear any protective shoe covering when walking through my house. It doesn't appear that any dirt or paint got on the carpet. I think they should at least wear shoe coverings and perhaps put down that sticky plastic that just protects the path they take on the carpet. Overall, though, we are very happy with the results and would recommend Bathmasters.
Description of Work: Bathmaster's painted our bathtub.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Phil M.
06/2013
4.0
bathtub refinishing
  + -1 more
It went quite well, they took a lot of care masking and venting and with followup instructions. We've not put the tub in use to test the finish but it seemed to cure up nicely. Some dust got in the final finish, but otherwise very fine work, and advice.
Description of Work: Refinishing a tub salmon to white for a bath remodel to sell an estate house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$275

Julie M.
04/2013
4.0
bathtub refinishing
  + -1 more
Overall, we were happy with the results. It doesn't look like a new tub, but they warned us that it wouldn't. They were up front and open about everything. Responsiveness and punctuality are A+.
Description of Work: They came and reglazed our tub. It took about 3 hours. They offered to fix some chips in the tub, which we agreed to. We left the room closed off for 48 hours, with no peeking. When we opened the door, we found some runs on the sides and chunks of something in the bottom of the tub. We called them and they returned within 3 hours. They buffed out the problem areas and reglazed them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Gregory P.
02/2013
5.0
bathtub refinishing
  + -1 more
They were very punctual, professional and tidy. Have been very pleased with the looks and the durability of the product as os this date
Description of Work: Refinished tub---added texture to bottom of tub for non slip

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Craig D.
01/2013
4.0
bathtub refinishing
  + -1 more
I needed my bathtub relined. Their price was competitive. Friendly customer service. They were prompt and the work was good. My only concern was the clean-up/finishing work that was needed after the job was done (untaping, caulking, cleaning). Maybe this is typical, but I'd prefer to not have to do that.
Description of Work: Fair price, good service.
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Ken B.
01/2013
5.0
bathtub refinishing
  + -1 more
We had an excellent exprience using Bathmasters to refinish a 50 plus year old tub. I contacted several organizations that listed bathtub refinishing as a service they offer and Bathmasters was the first and only company to contact me in a timely manner. They followed up prior to the appointment, showed up on time, refinished the tub and cleaned up after themselves. They also took the time to explain the process to us before they begin. Great Job
Description of Work: They cleaned, resurfaced and reglazed 50 plus year old cast iron tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Erik S.
12/2012
5.0
bathtub refinishing
  + -1 more
Old bathtub with chips from a very old resurfacing job, tiles on walls around it were of very old-fashioned colors. I was told what could and couldn't be done to make the tub and tiles look new and not. The process was explained well to me including, unfortunately, that we couldn't use the bathroom for 24 hours or the tub for a few days, and that I would have to remove all the tape and paper that were applied to everything in the bathroom to prevent the resurfacing paint from getting on them- a mess but an unavoidable one. The job was done in several hours. The gentleman was professional and made sure to explain things to me well. / I am pleased with the job done but might choose a different way to improve a bathtub/wall if I had to, in the future - resurfacing is a messy process.
Description of Work: Resurfacing of bathroom tub and wall tile. Resurfacing is like spray-painting. Looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Gerald V.
12/2012
4.0
bathtub refinishing
  + -1 more
My only complaint is several runs in the paint. I did not however call them back as it was and quot;good enoughand quot; for my needs.
Description of Work: I had a beige bath tub and built in sink and I was changing my toilet and another sink to white. Re-"glazing" made a lot of sense as it's a little used bathroom and replacing the tub would have been an expensive and messy project. The man arrived on time and spent mpst of his time masking off everything. Reglazing is more applying an epoxy based paint that's applied over the roughed up original surface. It looks good and has held up fine.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Katy M.
11/2012
5.0
bathtub refinishing, ceramic tile, home remodeling
  + 1 more
Bathmasters did a great job of transforming our tile and bathtub. Our tub and tile is from the 1950s and had suffered serious wear and tear, mildew, and soap scum. The result was a beautiful bright white finish. We had it done on a Friday and headed out of town for the weekend. That way we didn't have to smell the paint and be without a shower for a few days. When we got home the smell was still there (all the windows and the bathroom door had to be shut to prevent debris from sticking to the paint) but it cleared out a day or so later. I would highly recommend getting your tub/tile reglazed through Bathmasters. It will save you thousands of dollars compared to a gut job!
Description of Work: We had our tub and ceramic tile reglazed (to pure white) and our grout refilled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

SARA S.
11/2012
1.0
bathtub refinishing
  + -1 more
They advertise they cover the entire state of Michigan, but they are only in Ypsilanti and surround. The person on the phone had not even heard of Birmingham, MI . Very disappointing.
Description of Work: Didn't get past a phone call.
Rating CategoryRating out of 5

Response from Bathmasters Inc
we are from grand rapids, mich. we can do olny so much. as far as covering the state of Mich. We are sorry for home owners that live out of our area.

Joseph C.
09/2012
5.0
bathtub refinishing
  + -1 more
It went very well. They were on time. Answer all of my questions concerning what he was doing and why. I would highly recommend them.
Description of Work: Refinished bath tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Aaron K.
08/2012
1.0
bathtub refinishing
  + -1 more
DO NOT USE THIS COMPANY!!!! They destroyed my paint job with their super cheap masking tape AND failed to sufficiently tape off my brand new shower surround. This resulted in them overspraying the entire top half of the surround. They offered ZERO refund for this huge mistake. They came out and "fixed" it with some nasty polish full of kerosene and then assured me it in no way voided my surround warranty - yeah right. The owner is rude, condescending, and just all around horrible to deal with. If I could give this company a lower letter grade I would do it in a heartbeat.
Description of Work: bath tub refinishing

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$365

Response from Bathmasters Inc
We reglazed this tub on Thursday, August 16th. The customer left a message about overspray on the wall via voicemail message on Saturday, August 18th. We returned her call on Monday first thing in the morning. We agreed to show up the following morning at 10am ar her request coming from Grand Rapids on short notice. We proceeded to remove the overspray the customer referred to with car polish compound (not kerosene). The surround was fixed and looked great. Removing over spray can happen periodically and it is never a problem to come in and remove. The customer was still not satisfied and was demanding a full refund along with compensation. The owner stated that the problem was fixed so he will not provide a refund. The customer became irate with his answer blocking him in the bathroom and not letting him leave until she received compensation. After flagging a co-worker for help from the bathroom window, the owner remained professional and left. It is unfortunate that the customer is still unsatisfied although the repair was completed successfully.

Pamela W.
08/2012
5.0
bathtub refinishing
  + -1 more
They were excellent. Their price and service was excellent. They were very prompt. I was pleased with the end product.
Description of Work: They refinished a bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Alan F.
06/2012
5.0
bathtub refinishing
  + -1 more
They did an excellant job of refinishing our old tub. We would use their service again in a heart beat.
Description of Work: Refinished bath tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

WILLIAM B.
09/2011
3.0
bathtub refinishing
  + -1 more
There are runs and droops right in the bottom so I called them back and they repaired it. I looked at it later and now you can see where they fixed it. I figure that I paid these guys to do the work so I called them back again and it looks right now. I'm glad that they held up to what they said and that they fixed it well. I don't know if I would recommend them.
Description of Work: Bathmasters resurfaced the bathtub.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$295

Response from Bathmasters Inc
PLEASE CALL ME AT BATHMASTERS AND I'll give your money back. If the the is that bad.

Ellen H.
07/2011
5.0
bathtub refinishing
  + -1 more
Mark arrived at 8 am as booked and was on site until 3 pm. As he was working he let us know what he was going to do. And befored leaving gave us advice on how to care for the new surfacing. It was an excellent experience.
Description of Work: We just brought a new home. Upon cleaning the fiberglass bathtub we discovered several cracks and that the bottom was soft. Along with some pretty good rust stains. We called several companies - bathmasters gave us a quote that was reasonable to fix the soft bottom and refinish the bath that was competitive with others in the area. Based on the recommendations on Angie's list we booked them. Mark the professional arrived on time - was very personable - taped everything and did the work as promised. The tub looks beautiful. The bottom which was soft - foam was injected to build up the base of the tub. We had a choice of three colors for the resurfacing, white, bone or bisque. We chose bone. Mark sanded and prepared the surface of the tub and surround to accept the new glazing. Three coats of glazing were applied - allowing time in between for drying. We were instructed not to use the tub for two days - at which time we can remove all the taping - rechalk the tub and reinstall fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$685

Randall J.
03/2010
5.0
bathtub refinishing
  + -1 more
I was remodeling the entire bathroom and was not sure at first about not replacing the tub. After having it refinished I can honestly say it was the best decision I have made. The tub looked (and still does) brand new. They were very prompt and arrived as scheduled. After two years of use we did have a small section that was peeling by the drain, we contacted them and within a week, the were at the house and repaired the issue and you can not tell it was repaired. Their warranty is no cost repairs except travel. We had to pay a $40.00 travel fee (they are 55 miles from our house) but the workmanship and professionalism of the company makes that fee well worth it, I highly recommend Bath Masters to anyone thinking about refinishing their bath tub.
Description of Work: Refinished a 30 year old cast iron tub that had seen much better days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

06/2006
5.0
bathtub refinishing
  + -1 more
THIS COMPANY WAS VERY ACCOMMODATING IN THEIR SCHEDULING, WHICH WAS VERY CONVENIENT. THEY WERE EFFICIENT AND VERY RELIABLE. THE QUALITY OF THEIR WORK CAN T BE BEAT.
Description of Work: THEY REFINISHED MY BATHTUB.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150
    • 1(current)
    • 2

Contact information

3051 52nd St SE, Grand Rapids, MI 49512

WWW.BATHMASTERSINC.COM

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Bathtub Restoration,
Kitchen and Bath Remodeling,
Ceramic Tile,
General Remodeling

FAQ

Bathmasters Inc is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Bathmasters Inc accepts the following forms of payment: Check,MasterCard,Visa
No, Bathmasters Inc does not offer free project estimates.
No, Bathmasters Inc does not offer eco-friendly accreditations.
No, Bathmasters Inc does not offer a senior discount.
No, Bathmasters Inc does not offer emergency services.
No, Bathmasters Inc does not offer warranties.
Bathmasters Inc offers the following services: Porcelain enamel repair & refinish, fiberglass, acrylic, residential & commercial, glaze tile.

Contact information

3051 52nd St SE, Grand Rapids, MI 49512

WWW.BATHMASTERSINC.COM

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed