Avalon Building Concepts

Roofing, Gutters, Windows,

About us

Avalon Roofing and Exteriors has 30 + years of experience in the Home Improvement Industry serving West Michigan homeowners. We are excited to offer a wide array of products and services for your home improvement needs. We offer extensive financing options to help you make your home improvement project a reality. We employ a team of experienced experts, both subcontractors and employees, to ensure your home improvement project is completed to the highest standards. We actively engage with our Industry Partners (Manufacturers and Suppliers) to bring you the most update products and installation techniques. We stand behind the home improvement services we provide. We are fully licensed and insured and employee a full time Quality Control staff who are on-site often throughout any project. We extend a 5 year base workmanship warranty on all services and offer many extended warranties on specific products.

Business highlights

31 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Roofing, Roofing- Repairs, Asphalt, Metal (Corrugated, Standing Seam, Stone Coated Shingles), Flat Roofing(TPO,EPDM, & Rolled). Skylights. Storm Repairs. Attic & Sidewall Insulation. Gutters. Windows. Doors. Siding. Remodels. Masonry.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

varies depending on product/services

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.7735 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 76-100 of 735 reviews

Jeanne H.
05/2019
5.0
home remodeling
  + -1 more
It was good. It went well. We're happy with the results.
Description of Work: They redid my upper bathroom and put in a shower in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Avalon Building Concepts
We are thrilled you are happy with the results of your bathroom remodel [Member Name Removed]. We greatly value your feedback on the project and appreciate your trust in us to complete it as you envisioned it. We would love to work with you on any future home improvement needs you may have.

Charlotte W.
05/2019
5.0
roofing, chimney repair
  + 0 more
I was amazed by how fast they got the roof done. The crew worked very well and seemed to have quite a system. The chimney guys were friendly and the chimney looks great.
Description of Work: Roof and chimney work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,900

Response from Avalon Building Concepts
Thank you for your compliment to our roofing process. We enjoy translating our passion for roofing into quality craftsmanship you can count on for your home. We greatly value your business and would love the opportunity to work with you on any future projects you may have in the future.

Joyce C.
05/2019
5.0
gutter repair
  + -1 more
My experience with Avalon was excellent, they were attentive to what I needed. Gus was very informative of the products that are sold and recommended the best one to suit the problem areas. He explained the company and the service that would be provided, the gutter crew was efficient and knowledgeable. Within 2 hours the gutters were up and yard was cleaned. I would definitely recommend Avalon for all your home needs.
Description of Work: Avalon installed gutters on my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Avalon Building Concepts
Thank you for your compliment to our roofing process. We enjoy translating our passion for roofing into quality craftsmanship you can count on for your home. We greatly value your business and would love the opportunity to work with you on any future projects you may have in the future.

Travis A.
05/2019
1.0
siding
  + -1 more
Contractors were great and the installers did a great job. We had a few miscommunications at the end of the project... When we reached out to Avalon to receive information and complete the project, we were very disappointed. Amy was the rudest person I have ever spoken to regarding an issue. She put words in my mouth, cut me off every time I tried to say something or explain where I was coming from, and continued to disrespect and insult me for over 20 minutes. A quick apology for the miscommunication and an offer to get us back on the schedule would have been great, instead it ended with an all out feud of disrespect. We’ve spent nearly $30,000 with Avalon in about a year, I completely regret using their services at this point. I cannot rate this company for their customer service experienced after dealing with Amy low enough . If only the rating scale went to Z... For your sanity, please choose a different contractor for your upcoming projects.
Description of Work: Replace full siding.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$16,100

Kurt U.
05/2019
5.0
roofing
  + -1 more
My wife and I were impressed with Avalon from the beginning. Our questions were fully answered on the spot. We verified the company credentials completely. Another representative a few days later discussed rebates and we settled on type, color, and cost of shingles. The goods were delivered promptly and carefully. The next day car loads of workmen, trucks with ladders, air compressors, nail guns, and tools arrived early and immediately went to work. Demolition was done swiftly and carefully, and the shingle and flashing went on with care and expertise. I was impressed with the workmen, their skill and demeanor; their supervision was done with quiet care. Cleanup was thorough. Never was there any confusion, event with many men busily at work, all was cooperation and efficiency and friendship. No trash was left behind. I commended the supervision and crew. They were a delight to work with.
Description of Work: Their crew put on a new roof on our home very efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,750

Response from Avalon Building Concepts
Avalon Building Concepts aims for clear communication with our customers and greatly appreciates when it is returned. Thank you for your business and your evaluation. We are thrilled to hear you are satisfied with our workmanship, our knowledgeable professional customer service, and your new roof. It was a pleasure to work with you and get to know you. If we can ever be of future home improvement assistance please call us at 616.261.9927.

Sara W.
05/2019
5.0
gutter repair, roofing
  + 0 more
GREAT JOB! Fast and Efficient. Very pleased.
Description of Work: Avalon completed our roof and a portion of our gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,125

Response from Avalon Building Concepts
Thank you for your amazing review [Member Name Removed]! We greatly appreciate your feedback on your experience with Avalon, as well as your trust in us to complete your roof replacement and gutter project to your home. It would be our pleasure to work with you and [Member Name Removed] again on any home improvements you may have. Feel free to contact us at 616.261.9927 the next time our teams can be of service.

Carla A.
04/2019
5.0
replacement windows
  + -1 more
Very good experience. Came out quickly to quote the project and the results were great!
Description of Work: 2 new windows in my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,465.77

Response from Avalon Building Concepts
Avalon enjoys knowing that you are pleased with your new windows, as well as our professional services provided by our team. We thank you for the recommendation about would be honored to work with you in the future on any home improvement needs you may have.

Michael G.
04/2019
5.0
roofing
  + -1 more
We were extremely impressed with the representatives presentation and equally impressed with the quality of the crew’s workmanship.
Description of Work: Whole roof was replaced on our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130,000

Response from Avalon Building Concepts
Thank you for your wonderful feedback on your experience with us. We truly appreciate the opportunity to work with you on your roofing project. If you ever need future assistance please give us a call.

Jospeh Z.
03/2019
5.0
gutter repair, roofing
  + 0 more
My wife and I are extremely happy with Avalon and the entire team. The roof install team did a wonderful job and clean up. They started in the morning and was done by 3:30 PM. Fantastic.
Description of Work: Completed a new roof in less than a day, and gutters in another

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,450

Response from Avalon Building Concepts
It was amazing to work with you as well [Member Name Removed]! We are huge fans of your roofing and gutter project. If we can ever be of future assistance please give us a call.

Sue M.
03/2019
5.0
roofing
  + -1 more
Our sales person, Chuck was very helpful, knows the roofing business and was a very pleasant person to work with.
Description of Work: They completed my roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,340

Response from Avalon Building Concepts
Thank you for sharing your kind words about our representative Chuck! We think he's pretty great to work with to. It is wonderful to know you are happy with your new roof and we have succeed on building a relationship with you based on trust, integrity, and delivering with craftsmanship. We look forward to working with you again in the future provided you need more home improvements.

Dick M.
03/2019
5.0
roofing
  + -1 more
The crew was extremely efficient the entire job from tearing off the two old roofs to installing the new roof and cleaning up was completed inside 6 hours.
Description of Work: Entire roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,340

Response from Avalon Building Concepts
Thank you for your wonderful feedback on your experience with us. We truly appreciate the opportunity to work with you on your roofing project. If you ever need future assistance please give us a call.

Norma B.
03/2019
5.0
roofing
  + -1 more
Crew was great. The leader Carl brought my mail to me and helped me with my groceries to my home. Their work looks nice on my new roof. Very helpful.
Description of Work: They worked on my roof

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,826

Response from Avalon Building Concepts
We are pleased to hear that our crew was so helpful with mail and groceries as well as providing professional services while completing your roofing project. We strive to build relationships with our valued customers based on our honesty, integrity, and kindness. It was a pleasure to work with you [Member Name Removed]. If we can every be of future assistance please give us a call again.

Patrick B.
03/2019
5.0
roofing
  + -1 more
Very professional. Job was done in winter and could have been done in one day except weather made them lose a day.
Description of Work: Tear off and re-roof of garage & mud room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Avalon Building Concepts
Thank you for your kind words and understanding that unexpected weather can place on the completion of your roofing project. We greatly value your business and feedback. While your roofing project will last you for years, if there are other home improvement projects we could aid you with, we would love to have you place your trust in us again.

Robert G.
03/2019
5.0
siding
  + -1 more
Why I would recommend using them: 1. Most competitive price by far 2. Excellent workmanship, they take their time and do it right 3. They use top of the line products, no skimping on quality 4. Very receptive to feedback from you and willing to go the extra mil to ensure you are completely satisfied 5. Bottom line - highly recommended!
Description of Work: Removed and replaced some siding on my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Avalon Building Concepts
It makes us smile hearing your recommendation, [Member Name Removed], but knowing you are satisfied with your completed project is what we strive to achieve with every valued customer. We greatly value your business and trust in us when selecting a quality home improvement contractor. If we can be of assistance in the future please give us a call.

rod J.
03/2019
5.0
siding
  + -1 more
Professional, reliable, friendly and fast describes Avalon building concepts. Regardless of your needs, whether its roofing, insulation siding or other types of home repair, this has and continues to be the company I visit. From the very first visit and estimate I found them to be honest, courteous and provide an affordable estimate of the work needed. The crew they send are also very friendly and mindful of your home taking care that no debris is left behind and all nails are carefully picked up from any lawn or driveway surfaces. I highly recommend their services.
Description of Work: soffit/fascia

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Avalon Building Concepts
We greatly value your business, kind words about your experience with Avalon, and trust in us to complete your multiple home improvement projects. Thank you. It brings us joy that you are happy with your new roof, that peace of mind has been provided to you, and we could share our expert knowledge to answer all your questions. If we can ever be of any future assistance please call us at 616.261.9927.

gary H.
03/2019
5.0
roofing
  + -1 more
I like the idea of the work being done in one day. They were really good about the roof install. I give them a 9.5-10 out of a 10.
Description of Work: new asphalt roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Avalon Building Concepts
We greatly appreciate your rating and trust in us to complete your roofing project [Member Name Removed]. We always strive to be respectful of our valued customers time and homes when it comes to completing our quality installations. If we can ever be of aid in the future with your home improvements please give us a call.

john C.
03/2019
5.0
gutter repair
  + -1 more
Avalon has completed gutter replacement on my farm house and an out building. Our installer was Aaron. Aaron did an excellent job. It was obvious Aaron was very experienced and knowledgeable. He kept the work site picked up and neat. With any project there will always be some things that are unexpected. Avalon and in particular, Jason Robinson stayed on top of our project and was instrumental in make sure it went smoothly. I am planning on using Avalon in the future.
Description of Work: new aluminum gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Avalon Building Concepts
Avalon enjoys knowing that you are pleased with your gutter system, as well as our professional services provided by Jason and Aaron. We thank you for the recommendation about would be honored to work with you in the future on any home improvement needs you may have.

chuck M.
02/2019
5.0
gutter repair, roofing, doors
  + 1 more
I am very satisfied with Jasons customer service along with the installers workmanship. They had tough weather to deal with but were still able to do a great job on my new roof.
Description of Work: new asphalt roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,975

Response from Avalon Building Concepts
Thank you for your kind words [Member Name Removed]. We will make sure that Jason and our installers know your feedback. We strive to leave all our customers with the same satisfaction as you are sharing. We would enjoy working with you again with your home improvements in the future.

randall S.
02/2019
5.0
gutter repair
  + -1 more
We love the work that was done with our gutters. It was done when they said it would be and they even did some things that we didn't expect to be done. Thank you so much Jason!
Description of Work: new aluminum gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Avalon Building Concepts
We are thrilled you are satisfied with your new gutters and pleased with our professional on time services. It was our pleasure to work with you. If you can ever be of future assistance please give us a call.

benton M.
02/2019
5.0
roofing, replacement windows
  + 0 more
Chris and Jason were great! Super friendly and easy to work with during the consult. We felt like they understood our needs/hesitations and were able to properly address them. They were also able to provide the quote on-site, and quickly, which was incredibly helpful (suprisingly, some other companies were not able to do that!). Once we narrowed down our roof color choices to a handful, Jason kindly dropped off samples. He was really patient while we were standing outside in the cold, comparing colors and asking questions to make our final decision. The day of the install, the crew was prompt and incredibly efficient. Everything was done in a timely and professional manner, and they were honest enough to replace a gutter that was damaged during the work. We love how the Pewter Grey adds a modern look to our house, and overall, we're really happy with our new roof!
Description of Work: new asphalt roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,899

Response from Avalon Building Concepts
Thank you! It was our pleasure to work with you on your new roof. We will make sure your feedback is passed on to Jason, Chris, and our crew who completed the installation! We are thrilled that you are satisfied with our friendly professional services, honesty, and craftsmanship. We look forward to working with you on your next home improvement project should more be needed.

Robert B.
02/2019
5.0
roofing
  + -1 more
The guys did a great job and where a pleasure to work with. House looks great.
Description of Work: They put a new roof on my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Response from Avalon Building Concepts
Thank you. We value your rating, your business, and your kind evaluation! If you need any future home improvement assistance please call us at 616.261.9927.

Lucille H.
02/2019
5.0
roofing
  + -1 more
The whole crew was very hard working, getting work completed in spite of very cold conditions. They worked well together and took the job on professionally. Tom Janes was very helpful and sincere in helping me with the process. Adam is a very polite, generous young man and like one of my children in every aspect. I couldn’t imagine it could be done in winter and that I would be as calm and pleased at the results. I know I will enjoy it in the spring as I can get out. Several of my neighbors have given very fun adorable remarks. I even got my driveway shoveled. Job well done. Thank you!
Description of Work: Roof to my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,300

Response from Avalon Building Concepts
Avalon Building Concepts aims for clear communication with our customers and greatly appreciates when it is returned. Thank you for your business and your evaluation. We are thrilled to hear you are satisfied with our workmanship, our knowledgeable professional customer service, and your new roof. It was a pleasure to work with you and get to know you. If we can ever be of future home improvement assistance please call us at 616.261.9927.

Ruth H.
02/2019
5.0
roofing
  + -1 more
I contracted Avalon Building Concepts to get a bid on a new roof. The roof on the house was metal,and well over 50 years old. Doug came and look over the roof, clearly explained what needed to be done and gave me an estimate. I was very pleased when about 10 minutes after he left, he returned and said there had been a mistake the house was not as large as his assistant measured. His honesty won me over and saved me $2000.00. The work was professionally completed exactly as planned. I could not be more pleased. I even called and asked him to come back and do the eaves and downspouts. I would recommend Avalon without hesitation.
Description of Work: Avalon installed a new roof on my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,999

Response from Avalon Building Concepts
Knowing that you are satisfied with our workmanship, professional staff, and your new roof brings us such joy. Thank you for sharing your feedback with us. It will be shared with our team, as we continuously strive to improve our business. Our goal is to treat your home like our own, and we are usually known for our attention to detail throughout the project. We deeply value your business and trust in us to complete your home improvement project. Please feel free to contact us at 616.261.9927 if we can ever be of any assistance.

Shelly N.
02/2019
5.0
replacement windows
  + -1 more
The gentlemen who installed our windows were very professional and did a quick job in setting them during install. The also cleaned up their work area nicely.
Description of Work: They installed windows in our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from Avalon Building Concepts
Thank you. We greatly value your business and trust in us. We will make sure to inform our installers of the kind words you mentioned. We strive to leave all of our customers just as satisfied as you are with your new windows! We would love the opportunity to work on your next home improvement project with you.

gary B.
02/2019
5.0
roofing
  + -1 more
Overall, I felt that Avalon did a great job having my roof torn off and re installed, especially with the weather they had to deal with. Jason and the crew were very professional and knowledgeable.
Description of Work: new asphalt shingle roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

Response from Avalon Building Concepts
Thank you for sharing your experience with us. We greatly value your business and your feedback. Avalon Building Concepts prides itself with treating our customers with the highest quality service when it comes to your home, and knowing that you are happy and satisfied with your new roof is the most rewarding element that we strive to achieve each day. Your kind words will be passed on to Jason as well as the rest of our team. If we can ever be of further assistance please call 616.261.9927.

Contact information

5017 Division Ave S, Grand Rapids, MI 49548

http://www.avalonroofs.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2102155759
Trade License Locale
Michigan
Trade License Authority
Michigan: Contractors
Trade License Expiration
05/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Windows,
Siding,
Insulation,
Doors,
Chimney Repair,
Decks and Porches,
General Remodeling,
Kitchen and Bath Remodeling,
Skylights,
Egress Windows

FAQ

Avalon Building Concepts is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Avalon Building Concepts accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Avalon Building Concepts offers free project estimates.
Yes, Avalon Building Concepts offers eco-friendly accreditations.
No, Avalon Building Concepts does not offer a senior discount.
Yes, Avalon Building Concepts offers emergency services.
Yes, Avalon Building Concepts offers warranties.
Avalon Building Concepts offers the following services: Roofing, Roofing- Repairs, Asphalt, Metal (Corrugated, Standing Seam, Stone Coated Shingles), Flat Roofing(TPO,EPDM, & Rolled). Skylights. Storm Repairs. Attic & Sidewall Insulation. Gutters. Windows. Doors. Siding. Remodels. Masonry.

Contact information

5017 Division Ave S, Grand Rapids, MI 49548

http://www.avalonroofs.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM