Avalon Building Concepts

Roofing, Gutters, Windows,

About us

Avalon Roofing and Exteriors has 30 + years of experience in the Home Improvement Industry serving West Michigan homeowners. We are excited to offer a wide array of products and services for your home improvement needs. We offer extensive financing options to help you make your home improvement project a reality. We employ a team of experienced experts, both subcontractors and employees, to ensure your home improvement project is completed to the highest standards. We actively engage with our Industry Partners (Manufacturers and Suppliers) to bring you the most update products and installation techniques. We stand behind the home improvement services we provide. We are fully licensed and insured and employee a full time Quality Control staff who are on-site often throughout any project. We extend a 5 year base workmanship warranty on all services and offer many extended warranties on specific products.

Business highlights

30 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Roofing, Roofing- Repairs, Asphalt, Metal (Corrugated, Standing Seam, Stone Coated Shingles), Flat Roofing(TPO,EPDM, & Rolled). Skylights. Storm Repairs. Attic & Sidewall Insulation. Gutters. Windows. Doors. Siding. Remodels. Masonry.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

varies depending on product/services

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.7735 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 26-50 of 735 reviews

Jane F.
02/2020
5.0
roofing
  + -1 more
We had Avalon replace 2 leaky skylights on our back porch and were very happy with the job done. They sent someone with a few days of calling to look at, and quote the job. Their price was competitive or less than my 2 other quotes. The installer did an excellent job, worked well past dinner to finish the job. I would use Avalon again when needed.
Description of Work: Skylight replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Shirley C.
02/2020
5.0
roofing
  + -1 more
Jason was a wonderful project manager and he was easy to talk to and understand what we wanted done on our roof. we had an issue with the roof and he was quick to find a solution.
Description of Work: new asphalt roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

vanessa L.
02/2020
5.0
roofing
  + -1 more
I was very satisfied with the work avalon did on my roof. Communication was great and the roofers were very professional. I would highly recommend avalon and Jason for any home improvment project you may have.
Description of Work: New asphalt roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Carol L.
01/2020
5.0
remodeling
  + -1 more
Kuba did a great job and is very meticulous in his work
Description of Work: Tile backsplash and shower surround

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Guadalupe R.
01/2020
5.0
replacement windows
  + -1 more
Doug Draper was friendly and knowledgeable. We needed a slider and we got a great price from him, yet again. The installer was thorough and left our place nice and clean. We were pleased that after the job was done, they checked back with us to see if we had any concerns. Thanks again guys!
Description of Work: New patio slider

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Josh S.
12/2019
5.0
roofing
  + -1 more
Great job on the roof. The crew worked hard to get it done and cleaned up.
Description of Work: Insurance Roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcene R.
12/2019
5.0
roofing
  + -1 more
The crew did a great job. They cleaned up very well. The sales representative we had out was kind and very knowledgeable. Overall we had a good experience with everything.
Description of Work: Roof was redone due to insurance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick B.
12/2019
5.0
roofing
  + -1 more
Five out of five stars for the team at Avalon Building Concepts! A stranger’s knock on the door saved my family $10,000. What a true blessing it was to have Gus show up at our door. When we purchased out house, we knew the roof would have to be replaced because it was about 15 years old and the type of shingle installed had quality defects which caused it to prematurely wear. After the hailstorm hit the city, I didn’t really think anything of it until Gus came knocking on the door. Gus was very professional and walked me through every step of the process and even assisted in the insurance claim call. He went above and beyond to ensure the process went smoothly, was on budget, and completed in a reasonable manor. He was able to meet with me outside of his normal working hours to pick out the replacement shingles and taught me so much about the claim process and how to look for hail damage on a shingle. He gave me inside tips on how different insurance companies fight claims and Gus ensured me that he would jump through ever hoop he had too in order to get a new roof on the house. Luckily, my insurance provider accepted the claim on the first submission. When the team showed up to rip and replace, I was already at work and by the time I got home they were nearly finished and cleaning up. Throughout the process I was able to work with both Gus and josh, it appears that both of these employees are ready to push Avalon to the next level and incorporate new advanced technologies that make both of their jobs easier and safer. I could tell Josh really have a passion for the work that he does and the company that he works for. Now that the work is all said and done, and the last check was cut, I know that it will not be the last time I work with Avalon Building Concepts. - Patrick Bush
Description of Work: Insurance roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,203.04

Response from Avalon Building Concepts
Thank you for choosing us for your roofing needs.Hearing that you are satisfied with our customer service and the quality roof is what we, as a team, strive to achieve with each and every customer. It was a privilege to do business with you and we greatly appreciate the recommendation. If there is ever anything else we can do for you in the future, please do not hesitate to contact us at 616-261.9927.

Frederick C.
12/2019
5.0
roofing
  + -1 more
The Avalon crew arrived at 7am and got to work. Finished our roof in 1 day! We love it! All our friends and neighbors compliment the workmanship and speed of shingle installation. Thanks to sales rep chuck who is a man of his word. Highly recommend Avalon Roofing.
Description of Work: New roof after I had damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,788

Response from Avalon Building Concepts
We cannot tell you how much positive feedback means to us and our hardworking crew. Customers sharing that they are happy and satisfied with the work completed truly brightens our day. Thank you. We truly value your business and appreciate the time you took to share your experience. We hope to help you on any home improvement projects you may have in the future and can easily be reached at 616.261.9927.

Dave T.
11/2019
5.0
roofing
  + -1 more
After making a claim for roofing with insurance I contacted Avalon for an estimate, within a day I was contacted by Avalon and an appointment was set. When the Avalon rep arrived, he checked the roof and noted the damage and proceeded to show me the materials that would be used to replace the roof. When I advised my wife wasn’t home he came back two hours later so she could pick the shingle color. I was able to schedule a time for the roof replacement. The crew arrived and striped off the old roof and started to replace. when they were finished the crew cleaned up so well it was hard to tell the roof has been replaced. The contact with Josh D was great and would recommend the company and him especially.
Description of Work: Restoration roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,438

Response from Avalon Building Concepts
We are thrilled you are happy with our insurance process and the customer service you received. Your kind words about Josh will be passed on to him. It was a pleasure to work with you and provide you the peace of mind you deserve when it comes to your home. If we can be of future assistance please give us a call at 616.261.9927.

Forrest G.
11/2019
5.0
roofing, siding
  + 0 more
Upon completion I am 100% satisfied with the work done by Avalon. Salesperson Jason stayed in touch and administered several contract changes without any discrepancies. All did excellent work and Roger and Brad did excellent work on the house roof repairs.
Description of Work: Avalon completed my whole roof and part of my siding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,375

Response from Avalon Building Concepts
Thank you [Member Name Removed]! It was a pleasure to work with you. We are thrilled to hear that you are satisfied with the outcome of your new roof and the work ethic of our team members. We strive to exceed our customers expectations when possible and are pleased to read that Jason could provide you with the peace of mind you deserve when putting your trust in us. We would love to work with you again if you have any future home improvement needs.

Todd W.
10/2019
1.0
roofing
  + -1 more
it was the 2nd worst experience of my life. The salesman lied about the roofers all being certified and trained. The scheduled time to do the project kept being pushed back for 1 month. When they finally started the project - they sent an unqualified 3 person team. I had water coming in my ceiling when it rained. Some of theworkers they sent - said that they had never done roofing before. A one day roofing job took 7 months to complete. Honestly, it was the most unbelievably horrible experience that I have ever encountered with such a big and expensive project.
Description of Work: I hired Avalon Building Concepts do tear off an old roof and relate it.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$9,000

Response from Avalon Building Concepts
Dear [Member Name Removed], While we thank you for putting your trust in Avalon Building Concepts to complete your shingle and flat roofing project, we are disappointed to hear about your experience and wish to send our deepest condolences. We work hard to get as much feedback from our customers as possible, to ensure we're delivering the highest possible service and/or learned areas for improvement. Your feedback will be not only be used to evaluate our staff. If you wish to discuss anything further please call 616.261.9927.

Brian H.
09/2019
3.0
concrete repair
  + -1 more
The initial communication was very poor, and I was not able to even get a quote from them. However, eventually, they sorted that out and offered a very good quote, so I proceeded with them. The actual concrete crew was very good, but the overall process was slow and communication could have been better.
Description of Work: Replace old brick steps, landings, and patio with concrete.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$17,000

Response from Avalon Building Concepts
Avalon Building Concepts is pleased to hear that you are satisfied with the install. Thank you for choosing us and taking the time to tell us about your experience. We view you as a valued customer and apologize that communication was slow. If you would like to discuss anything further, please contact us at 616.261.9927.

Tracy G.
09/2019
5.0
roofing
  + -1 more
I was very pleased with Chuck and his crew. He was very helpful from talking to my insurance and helping me pick out my materials/color. I would recommend his services to friends and family. They did a great job w/ clean up as well.
Description of Work: Roof Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Avalon Building Concepts
Thank you for sharing your experience with us. We greatly value your business and your feedback. Avalon Building Concepts prides itself with treating our customers with the highest quality service when it comes to your home, and knowing that you are happy and satisfied with your new roof is the most rewarding element that we strive to achieve each day. We look forward to working with you on any future home improvement projects you may have and can easily be reached at 616.261.9927.

Liana L.
08/2019
5.0
roofing
  + -1 more
The crew did a good job we like the color selected. Avalon had been helpful with insurance process. Would recommend pastor Moses Uk for roof inspection.
Description of Work: Roofing work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Avalon Building Concepts
We are thrilled you are happy with our insurance process and with the color selection you choose for the color match to your roof repair. It was a pleasure to work with you and provide you the peace of mind you deserve when it comes to your home. If we can be of future assistance please give us a call at 616.261.9927.

Cora W.
08/2019
5.0
roofing
  + -1 more
Wow! This company is for real! From the first contact person, Chuck, (Great guy,) to the office staff, to the guys delivering supplies, to the "no nonsense" roofers, thank you! The entire process went smoothly and swiftly. The professionalism, friendliness and knowledge was superb. Avalon employees, you rock!
Description of Work: Replaced Roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Avalon Building Concepts
When you are passionate about home improvements, like Avalon's entire team is, we enjoy showing it through our interactions with our valued customers. We truly thank you for your kind words [Member Name Removed], and look forward to working with you again in the future.

Thawng T.
08/2019
5.0
roofing
  + -1 more
I like the roof color, Avalon crew worked hard, finished fast. Insurance process went smooth Avalon handled everything for us. Very Happy.4
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Avalon Building Concepts
Thank you for your feedback on our staff and the experience! It was wonderful to work with you on your home improvement project. We look forward to working with you on future projects.

Katherine Y.
08/2019
5.0
roofing
  + -1 more
I was impressed with the salesman (Chuck) the first day we spoke. he has been excellent about answering my questions and very patient with mine (a lot of questions). The job went very well and according to how I was to told it would go. Chuck has been back to verify everything has been cleaned up. This company (and Chuck) have lived up to every promise made about this job. Great company! I would recommend them to anyone!
Description of Work: Roof Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Avalon Building Concepts
Thank you for putting your trust in us with your roofing project. We are pleased Chuck could be the expert you can turn too to answer all your questions and provide you peace of mind. Avalon Building Concepts prides itself with treating our customers with the highest quality service when it comes to your home. We look forward to working with you on any future home improvement projects you may have. If you need assistance, please contact us at 616.261.9927

mary C.
08/2019
5.0
roofing
  + -1 more
I appreciated the fast and great way my claim was handled. The crew that put the roof on were great. Would recommend your company
Description of Work: Roofing work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Avalon Building Concepts
Thank you for your feedback [Member Name Removed]. We appreciate the trust you put in us with your new roof and the opportunity to show you who we are at Avalon. It was a pleasure to work with you and hope to again in the future should you need additional home improvements.

Annie O.
08/2019
5.0
roofing
  + -1 more
I am extremely happy with the new roof and how Chuck handled all that was needed! Great job and he was kind and understanding
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Avalon Building Concepts
Avalon enjoys knowing that you are pleased with your new roof, as well as our professional services. We thank you for the recommendation about would be honored to work with you in the future on any home improvement needs you may have.

John P.
07/2019
5.0
roofing
  + -1 more
Wonderful job - clean, neat & timely. The insurance claim went smoothly & couldn’t ask for more. Thank you to Chuck for a splendid job.
Description of Work: Roofing work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Avalon Building Concepts
We are so pleased we could make the insurance claim go smoothly and give you the peace of mind you deserve. Your kind words will be passed on to Chuck, as our customers feedback is what keeps us passionate. If we can ever be of future home improvements please give us a call.

Jeff D.
07/2019
5.0
roofing
  + -1 more
The initial process with Chuck was excellent, he assisted with insurance contacts and here for our inspection with the adjuster. The Avalon work crew we had were very friendly and did a great job despite the heat of the summer. Some nails and debris were found and reported to Chuck. Overall wonderful experience.
Description of Work: Roof Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Avalon Building Concepts
Thank you for sharing your experience with us. We greatly value your business and your feedback. Avalon Building Concepts prides itself with treating our customers with the highest quality service when it comes to your home, and knowing that you are happy and satisfied with your new roof is the most rewarding element that we strive to achieve each day. We look forward to working with you on any future home improvement projects you may have and can easily be reached at 616.261.9927

kim K.
07/2019
5.0
roofing
  + -1 more
I felt the crew did a good job on my roof. They were nice and efficient.
Description of Work: Roofing Work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Avalon Building Concepts
We are so pleased to hear your feedback. Your kind words will be passed on to the crew who completed the roof. If we can ever be of future assistance please give us a call at 616.261.9927.

Kathi B.
07/2019
5.0
home remodeling
  + -1 more
After hearing great things about Avalon, I decided to use them for my Kitchen and Flooring project. Although it took longer than projected, the floors & kitchen look great and turned out exactly how I wanted.
Description of Work: Flooring and Kitchen Remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Avalon Building Concepts
We truly appreciate your feedback, business, and understanding with the timeline of your kitchen and flooring project. We are thrilled to know that it turned out exactly as you envisioned. If we can ever help you with future home improvement projects we would love to work with you again!

Betty B.
07/2019
5.0
roofing
  + -1 more
Chuck handled the insurance for me really well. The job and clean up went real well.
Description of Work: Roofing Work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Avalon Building Concepts
It was a pleasure to aid you with your insurance claim and complete your project for you [Member Name Removed]. We would love to work with you on any future home improvement projects you may have.

Contact information

5017 Division Ave S, Grand Rapids, MI 49548

http://www.avalonroofs.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2102155759
Trade License Locale
Michigan
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs Bureau of Construction Codes
Trade License Expiration
05/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Windows,
Siding,
Insulation,
Doors,
Chimney Repair,
Decks and Porches,
General Remodeling,
Kitchen and Bath Remodeling,
Skylights,
Egress Windows

FAQ

Avalon Building Concepts is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Avalon Building Concepts accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Avalon Building Concepts offers free project estimates.
Yes, Avalon Building Concepts offers eco-friendly accreditations.
No, Avalon Building Concepts does not offer a senior discount.
Yes, Avalon Building Concepts offers emergency services.
Yes, Avalon Building Concepts offers warranties.
Avalon Building Concepts offers the following services: Roofing, Roofing- Repairs, Asphalt, Metal (Corrugated, Standing Seam, Stone Coated Shingles), Flat Roofing(TPO,EPDM, & Rolled). Skylights. Storm Repairs. Attic & Sidewall Insulation. Gutters. Windows. Doors. Siding. Remodels. Masonry.

Contact information

5017 Division Ave S, Grand Rapids, MI 49548

http://www.avalonroofs.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM