VONAGE

Phone Sales, Phone Service - Landline

About us

ADDITIONAL DBA'S: VONAGE HOLDINGS CORP, VONAGE DIGITAL, VOICE VONAGE AMERICA.

Services we offer

PHONE SERVICE VIA INTERNET.

Reviews

1.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-2 of 2 reviews

Colleen K.
04/2009
1.0
phone sales
  + -1 more
Decided to give Vonage a try to decrease the amount of money spent on Verizon. The company promised I could keep my old phone number.After 2 months of trying to get the number and service I was told that I could not keep my old phone number. I canceled my service and then had to pay a penalty for canceling early. The tech assistance are Indian and very difficult to understand. Their complaint center is a well kept secret with no phone number and a PO Box. Do you think it really exists or do they really throw it away? I could talk to no one to get further assistance about the money I had to pay for their mistake. They deduct it from your account the second you terminate service so you are basically screwed.
Description of Work: Ordered home phone service and received a new router and waited to get a phone numbet that never happened.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0

$175

Maggie H.
04/2008
1.0
landline phone service
  + -1 more
After being their customer for a year, I called to cancel their service. They refuse to cancel me, refuse to give me a confirmation number for cancellation, and continue to charge my credit card every month, and refuse to refund my money, even though I have contacted them twice. I checked with a website and there are HUNDREDS of complaints about Vonage and this very thing. Beware of Vonage --- RUN in the other direction!!
Description of Work: Vonage provides VOIP phone service.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$600

    Contact information

    unknown, Grand Ledge, MI 48837

    www.vonage.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Sales,
    Phone Service - Landline

    FAQ

    VONAGE is currently rated 1 overall out of 5.
    No, VONAGE does not offer free project estimates.
    No, VONAGE does not offer eco-friendly accreditations.
    No, VONAGE does not offer a senior discount.
    No, VONAGE does not offer emergency services.
    No, VONAGE does not offer warranties.
    VONAGE offers the following services: PHONE SERVICE VIA INTERNET.

    Contact information

    unknown, Grand Ledge, MI 48837

    www.vonage.com