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Mark Group

Insulation, Energy Efficiency Auditing, Heating and Air Conditioning,

About us

Our mission is to enhance the quality of life for our customers through the installation of quality building performance improvements. Since 1974, we have helped over two million homeowners address rooms that are always too hot or too cold, eliminate unwanted drafts and reduce unnecessarily high energy bills. We pride ourselves on the quality of service that comes from well-trained, diligent and respectful employees. Moreover, our installation crew leaders are certified by the Building Performance Institute, a national organization that sets the standard for residential energy efficiency retrofit work. Let us help you get your house in line today. Extension 685 for phone. Additional DBAs - Inspired Marketing LLC, Inspired Green. Additional phone number - (517) 321-4935.

Business highlights

51 years of trusted experience

Services we offer

Energy analysis, air sealing and insulation, attics, basements, crawl spaces, exterior walls, lighting, window installation, heating, ventilation & air conditioning (HVAC).

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5446 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
6%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 426-446 of 446 reviews

Jamal P.
08/2013
4.0
insulation, energy audit
  + 0 more
Good.
Description of Work: Air sealing.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

MICHAEL C.
08/2013
5.0
home inspection, energy audit
  + 0 more
Went very well.
Description of Work: Energy star attic upgrade.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Robert P.
08/2013
5.0
insulation, energy audit
  + 0 more
Very well...
Description of Work: The Mark Group did a superb job with our home energy audit. Very comprehensive! I would use them again in heartbeat!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Katie & Brian M.
06/2013
5.0
insulation
  + -1 more
.
Description of Work: Air sealing & insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Di T.
06/2013
5.0
replacement windows
  + -1 more
Fantastic!
Description of Work: Add inspection to attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Margaret P.
06/2013
4.0
energy audit
  + -1 more
Everything went well.
Description of Work: They came out and audited our energy usage.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Joe R.
05/2013
5.0
insulation
  + -1 more
On time; very polite and quick.
Description of Work: Spray insulation in basement crawlspace; cover open duct.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Mark Group
Thank you for your business and support.

SUSAN K.
03/2013
5.0
insulation, replacement windows
  + 0 more
They were fantastic, clean, etc.
Description of Work: Attic insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Sanjay R P.
03/2013
5.0
insulation
  + -1 more
Excellent!
Description of Work: Insulate garage ceiling, attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Lorraine K.
03/2013
1.0
insulation
  + -1 more
It didn't go.
Description of Work: Called, left 2 messages, never heard back.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Mark Group
I am sorry for any frustration you have experienced with Mark Group. We take these complaints very seriously. We have a professionally trained customer service team available 9am-9pm at (877) 788-6275. We unfortunately have no record of any voicemails or website request associated with you or your home. We greatly appreciate your interest in working with us and would like to start fresh and gain an understanding of your energy efficiency concerns. We’d be happy to set up your no-cost energy analysis with one of our energy experts if you’re still interested. Please call (877) 788-6275 to schedule.

Paresh P.
03/2013
1.0
insulation
  + -1 more
No estimate done.
Description of Work: They did not reply to a message I left on their voicemail, or to my email for someone to come and give me an estimate.
Rating CategoryRating out of 5

Response from Mark Group
I am sorry for any frustration you have experienced with Mark Group. We take these complaints very seriously. We have a professionally trained customer service team available 9am-9pm at (877) 788-6275. We unfortunately have no record of any voicemails or website request associated with you or your home. We greatly appreciate your interest in working with us and would like to start fresh and gain an understanding of your energy efficiency concerns. We’d be happy to set up your no-cost energy analysis with one of our energy experts if you’re still interested. Please call (877) 788-6275 to schedule.

Robert P.
03/2013
5.0
energy audit
  + -1 more
excellent!
Description of Work: The Mark Group is a worldclass operation. They can take your entire home energy footprint and do a thorough analysis of your usage and provide you a comprehensive set of recommendations for saving really money on your monthly bill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Nancy L.
03/2013
5.0
insulation
  + -1 more
see above
Description of Work: I had this group out to discuss insulation as I live in an old house. The gentleman who came out was very knowledgeable but informed me that they would not be able to start the work until I had certificates that my house was asbestos free and knob and tube wire free. I knew that the house did have knob and tube wiring so the meeting came to an end. I am planning on updating the wiring before I can properly insulate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth W.
02/2013
5.0
insulation
  + -1 more
Perfect.
Description of Work: Install insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

ELEANOR R.
02/2013
5.0
insulation
  + -1 more
unknown
Description of Work: Energy audit and advice. I was very pleased that I wasn't pushed into buying something. I appreciated the free advice and the heat vision camera was neat! If I do need to purchase any services they offer, I will definitely give them a call first!
Rating CategoryRating out of 5
Yes, I recommend this pro

Bindu B.
12/2012
5.0
insulation
  + -1 more
Did not use their services
Description of Work: They responded very promptly and scheduled an estimate visit. Unfortunately they are into doing insulation and energy efficiencies of existing spaces, and not a new addition insulation which is what we needed. But he graciously saw our project and then told us he couldn't help us. Did not get upset that it was a wasted visit.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KELLY D.
09/2012
4.0
energy audit
  + -1 more
--
Description of Work: After moving into a new house in 10/11, our heating/oil bills were astronomical (more than $1000/mo!) last winter, our first. Thus, we contacted Mark Group re: suggestions for making our home more energy efficient. In Jan. 2012, we had a free energy assessment. At that point, we were overwhelmed and specifically asked for help in prioritizing projects, and where our money would best be spent. Honestly, the assessor wasn't super helpful on that front. Later, in March 2012, after we had had an energy audit (by someone else, which was TOTALLY worth the money, particularly given that audits are subsidized; it was through the non-Mark Group audit that I really learned about our home, what improvements we needed to make, how to prioritze them), Mark Group came back to give us an estimate for insulating our attic. We ended up going with another company, although I did have a good experience with Shawn Kennedy, who gave us the estimate.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARJORIE M.
07/2012
5.0
insulation, energy audit
  + 0 more
D
Description of Work: within days of my first call Chase, Home Performance Advisor, came & walked through the house to assess energy leaks, found only that the attic had NO insulation. He thoroughly inspected the attic & gave me a verbal plan, followed up in writing with a proposal including price. Right away when I accepted the proposal with a deposit of $300., we made an appointment for the work to be done. Two men arrived exactly on time, carried out the work as planned, took fotos of the work on my camera, and were thoroughly professional. They had the work done by noon, and didn't leave a trace of work remains outside the attic. They even wore shoe covers. work done: air sealed & insulated attic floor to R-38 value, weatherstripped & insulated the attic entry. sealed recessed lighting fixtures, installed rafter baffle vents. DO what you're doing -- professional service very well done. Would be great if you could work on Saturdays. DON'T have unneeded visit by staff during the work just to sit and talk with the homeowner -- whatever information sought by that visit could better be done by mail or phone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,932

Matthew S.
11/2011
5.0
energy audit
  + -1 more
See above.
Description of Work: They arrived on time and performed the work efficiently. A problem arose from something beyond their ability that was not their fault, and they were able to reschedule the work at the last minute to suit my needs, as something else came up that they were not responsible for.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Contact information

216 S Bridge St, Grand Ledge, MI 48837

goinspiredgreen.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Insulation,
Energy Efficiency Auditing,
Heating and Air Conditioning,
Home inspection,
Windows,
Water Heaters,
Handyman Services,
Doors,
Basement Waterproofing,
Plumbing,
Electrical,
Roofing

FAQ

Mark Group is currently rated 4.5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Mark Group accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mark Group offers free project estimates.
No, Mark Group does not offer eco-friendly accreditations.
No, Mark Group does not offer a senior discount.
No, Mark Group does not offer emergency services.
Yes, Mark Group offers warranties.
Mark Group offers the following services: Energy analysis, air sealing and insulation, attics, basements, crawl spaces, exterior walls, lighting, window installation, heating, ventilation & air conditioning (HVAC).

Contact information

216 S Bridge St, Grand Ledge, MI 48837

goinspiredgreen.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM