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Crystal Clean Carpet

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning

About us

Cost is determined by the job.

Business highlights

18 years of trusted experience

Services we offer

Quality service carpet cleaning that drys faster. Sustainable carpet care with no harsh chemical or petroleum byproducts. Spotting, basic deodorizing included in all jobs, no hidden fees. Fresh clean solution used on every job, reduce pollen and allergens with regular seasonal carpet care.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.0
value
4.8
professionalism
4.5
responsiveness
4.8
punctuality
5.0
Showing 1-4 of 4 reviews

Elizabeth J.
08/2017
5.0
carpet cleaners
  + -1 more
Excellent!
Description of Work: Carpet cleaning to remove strong pet orders.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J Phyllis B.
06/2013
5.0
carpet cleaners
  + -1 more
They vacuumed, then sprayed liquid spot cleaner in the nastier areas, then used rotating machine to actually clean, They were fast and left the carpet almost dry, ready to walk on. I thought I needed to replace my carpet, it was so bad -- and was amazed at how clean they got it. Subsequent vacuumings appeared to make it even cleaner. Their was no residue whatever. The carpet looked like new.
Description of Work: Cleaned living/dining area and two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tara L.
05/2013
1.0
carpet cleaners
  + -1 more
They were affordable. They were nice enough but she said it would leave a white dust once it dries a little bit and we would just vacuum it up. My carpet is still crunch and it's still white where we don't walk all the time. You should not use them. They say it's quick drying and all and it is but it leaves your carpet crunchy and white and the white stuff doesn't come off. The reason I chose them is because I wanted something that wasn't wet that would soak my carpet through. I'm obviously very unhappy with what I got.
Description of Work: I used the carpet cleaning services of Crystal Clean Carpet.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$300

Response from Crystal Clean Carpet
I'm sorry to hear you were unhappy with your carpet, however I must state I never said anything about any "White Dust". We don't use a white substance or powder of any sort, though your carpet would have needed to be thoroughly vacuumed when dry. You did not contact us with any issue, and as it's 2 months later I find it suspect to post it here now. No one can address an issue you don't tell them about, I will be contacting you directly. Thank you for confirming we are prompt, reasonable, & have quick drying time. We will inspect your carpet & address your concerns first thing tomorrow. p.s. I suspect this was the job we had when painters were scheduled in at the same time, if it is paint in your carpet it would not vacuum up.

Terry M.
05/2012
5.0
carpet cleaners
  + -1 more
They are really good with carpets. When they showed up I was hoping that they have a lot of things to clean, but they with four little things and it’s called in crystal capsulation, and they used a spray and out the solution down and it doesn’t soak my carpet and it’s like a mist, and then they had this gigantic floor sander types and it has a brush on it and they go and scrub the carpet. The prices are cheap. It’s fast and dry right away.
Description of Work: I use Crystal Clean Carpet for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    unknown, Grand Haven, MI 49417

    www.crystalcleancarpet.net

    Service hours

    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Oriental Rug Cleaning,
    Upholstery Cleaning

    FAQ

    Crystal Clean Carpet is currently rated 4 overall out of 5.

    Monday: 9:00 AM - 5:30 PM

    Tuesday: 9:00 AM - 5:30 PM

    Wednesday: 9:00 AM - 5:30 PM

    Thursday: 9:00 AM - 5:30 PM

    Friday: 9:00 AM - 5:30 PM

    Crystal Clean Carpet accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Crystal Clean Carpet offers free project estimates.
    Yes, Crystal Clean Carpet offers eco-friendly accreditations.
    No, Crystal Clean Carpet does not offer a senior discount.
    No, Crystal Clean Carpet does not offer emergency services.
    Yes, Crystal Clean Carpet offers warranties.
    Crystal Clean Carpet offers the following services: Quality service carpet cleaning that drys faster. Sustainable carpet care with no harsh chemical or petroleum byproducts. Spotting, basic deodorizing included in all jobs, no hidden fees. Fresh clean solution used on every job, reduce pollen and allergens with regular seasonal carpet care.
    Ask for details

    Contact information

    unknown, Grand Haven, MI 49417

    www.crystalcleancarpet.net

    Service hours

    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM