Lush Lawn is a lawn, tree and pest company that services 16,000+ customers from Detroit to Saginaw. We use commercial grade granular products and guarantee a weed-free lawn with our 7-step program. Our lawn care services include lawn fertilizer service, weed control, organic lawn care, soil treatment, grub control, lawn aeration, overseeding and slit seeding. Our pest control services include mole control, organic mosquito control, flea & tick control, vole control and ant & spider control. Lush Lawn is not just our name - it's our promise. Get a free estimate now!
Business highlights
20 years of trusted experience
Services we offer
Lawn Care, Lawn Fertilization, Weed Control, Tree Services, Shrub Care, Moles Control, Vole Control, Mosquito Control & Pest Control.
Thank you for the kind review. We are glad to have you with our Lush Lawn family for all of these years!
Cary T.
01/2016
5.0
lawn service, lawn treatment
+ 0 more
We just had our back lawn completely tilled up and replanted. They did not do that service but did continue the weed and feed on the front and later when the grass came up in the back. The lawn looks great. This is my 2nd season with Lush Lawn and I am very pleased with their service. I would definitely recommend them.
Description of Work: 7 applications + Grub control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Response from LUSH LAWN
Thank you fro your review! If you have any friends that could also benefit from our service, send them our way, and tell them to drop your name. Each referral can get you up to $50 in account credits!
Suli W.
11/2015
5.0
lawn treatment
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from LUSH LAWN
Thank you for taking the time to leave a review for us. We take pride in doing everything we can for our customers. Thank you for allowing us to help you in making your lawn look lush this season!
brian S.
09/2015
1.0
lawn service, lawn treatment
+ 0 more
I will start off by saying what they provide is not bad, however their customer service is not good at all. They do not view people as people or value a customer. I say this because I was told by one of their employees Alex that I could cancel my service when my wife was having some very serious medical issues that we're costing us way more money then we expected. Alex said that they normally can not waive balances, but he would this time and we were squared away. A week later they were back at my house doing services that I had already canceled and proceeded to send me a bill for the amount I was told I didn't have to worry about, plus the new service. It took me two times to get this straightened out, or so I thought. I just received a call from a women their saying I still owed $180 or so dollars. wow. I told the lady that I didn't owe the money and explained the whole situation. She said Alex had no authority to waive my balance. I told her that as a fellow business owner I have had my employees promise things that they really couldn't, but it was my duty to honor it. I also told her that that I would pay the amount she says I owe, but that I would never do business with them again. I told her that it is up to her. She can keep their companies word and value a customer or not. I also offered to meet in the middle and that if they did that I would more than likely use their services after all the medical issues cleared up. She said she would call me back and when she did said that they were deciding to not honor their word - so I paid the money and I will never again do business with a dishonest company that does not care about people or honor what they say. So good product, poor customer service, ran by dishonest people who don't care about other people.
Description of Work: Provided lawn treatment to kill weeds and keep grass green.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
Response from LUSH LAWN
Thank you for bringing the issues that you had to our attention. We have looked over your account and found where the issue was. We are sorry for any inconvenience this may have caused you. We here at Lush Lawn strive to offer excellent customer service. I hope the measure taken by our company to fix the issue our satisfactory for you.
MAUREEN A.
06/2015
2.0
lawn treatment
+ -1 more
I would not hire them again. I have had to contact the company numerous times to resolve the issues with the initial service. The technician didn't do any service at all as he didn't know where to spray around my home and didn't attempt to contact me to resolve this issue. The girls in the office after numerous calls stated they didn't have a male boss. I have spoken to Aaron who tried to resolve my issues but have decided that I simply want to break contact and find another provider.
Description of Work: The initial service was preformed without the technician ringing our door bell. They didn't even leave a message with the answering service to notify us of the appointment.
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from LUSH LAWN
Thank you for reaching out to us in regards to your frustration with our company [removed member's name]. Aaron S., your technician that was out on your initial first application noted that he did the whole property at the time of service. With your account being on verbal approval only, the only way we would treat your property is if you gave us that verbal approval and speak with you. We could set up your special instructions to say "ring doorbell" if that is what you would like. When you spoke to our ladies in the office in regards to the missed area, you said you spoke to our "male boss", which we did explain that the Aaron you spoke with was the technician on your property and not the owner of Lush Lawn and we did set up a service call to come back out and address your concern. After a couple days, you cancelled services and cancelled the service call. We also explained that we would meet you half way on the balance due on the account. This still remains true. Again, I am sorry you feel this way, and we have been trying to rectify the issue for the past couple months. Kind Regards - Tina - Office Manager - Brighton
Clarence S.
12/2014
1.0
lawn treatment
+ -1 more
unknown
Description of Work: After waiting for two weeks for 7 to 10 day servicing I gave up
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from LUSH LAWN
[member name removed] - First let me start off by apologizing. We here at Lush Lawn strive in customer service and the quality of our work. It is such a shame that we have dropped the ball on your fall aeration that you requested in September. As a token of our apology, please keep us in consideration for 2015. We have applied a $10.00 discount to your cancelled account if you wish to give us a try again. Again, we are deeply apologetic and this is not how we want our valued customers, like yourself, to wait for as long as you had to wait. We have taken your feedback, made the proper changes, and addressed where we went wrong. Thank you - Tina S. Senior Office Manager - Brighton Lush Lawn.
Martha B.
08/2014
3.0
lawn treatment
+ -1 more
The usual weed and fertilizer treatments worked well. Each time they come, along with the bill, they leave a report of what they did and other issues that they see with the lawn. This is our second year with them and we have been pleased until now. They just did aeration of our lawn about a week ago. They called several days earlier to tell us the date it was to be done. I had not ordered this service so asked if my husband had called them. The representative said no. I told them that we did not sign up to have it done and I did not want it done. He explained why it needed to be done every year. I still said, and quot;no,and quot; but did tell him I would ask my husband about it and if he did want it done, I would call back. He did not think we needed it so I did not call back. We returned home on the date given and the lawn had been aerated. I called the next business day and complained, explaining the phone conversation. The person I talked to said she would talk to someone about it and return my call, which she did a couple of days later. She said that they were not able to take the cost for the service off of our account. I told her that I would talk to my husband, but would probably call back cancelling all of our service. When I called back to cancel, I talked to a different person. She looked at our records and told me that the person who called me about the aeration said that I told him that if we did not want the aeration, that I would call back. (That makes no sense since I told him on the phone I did not want it unless I let them know otherwise.) As an aside, they want you to sign up for the entire season to get a 10% discount which we do not do. This is a perfect reason who not to sign up for a year. In addition, she told me that the information they send out at the beginning of the season says that any service that we had done the previous year would be repeated this year. I evidently did not read carefully enough. This is the second company we have used and the reason we cancelled the first one was because they were constantly being bombarded with other services that they thought we needed, so it is certainly something to be aware of.
Description of Work: Provided weed preventative and fertilizer treatments. Lawn aeration also
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
$81
Response from LUSH LAWN
[Name removed], I do apologize that there was confusion on your services. Just like your lawn care aerations auto renew from year to year. If you would like to further discuss this please give us a call 810-695-7828. We do mail out two different sets of reminders of services to be rendered for the upcoming season prior to any services being performed. Jennifer Office Manager
Diane L.
06/2014
5.0
lawn treatment
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from LUSH LAWN
Thank you for your positive feedback!
Larry J.
06/2013
1.0
lawn service, lawn treatment
+ 0 more
Three years ago I changed lawn services to save a few bucks. In the course of three years my lawn has gone from being used in advertisements to a lawn that is thinning, has weeds and several different wild grasses growing in it.
Description of Work: .Fert. and weed kill my yard
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Response from LUSH LAWN
We love when people tell us they have showcase lawns, because we get excited to help them maintain and enhance those beautiful, lush lawns. When we make recommendations and diagnoses - such as insects, like sod webworm, and fungal conditions, like leaf spot - it's because we know Michigan lawns and understand how to treat them. It appears that your lawn was decimated by insects and disease, not through neglect by our company. We will wage battle along side our customers - as evidenced by the 5 manager visits and other service calls provided to your home in Howell in 2013. We absolutely enjoy working with customers that are blessed to have the knowledge, understanding and ability to do what is needed in the battle against Mother Nature on your turf! We would welcome the opportunity to work with you again, Mr. Johnson, and we wish you the best of luck against the moths.
Andrew A.
06/2013
5.0
lawn service, lawn treatment
+ 0 more
They have been prompt and have not been pushing a lot of extra services or products. They are generally prompt and professional in what they do. We have had other services in the past. They are better than any of the others. One time we had to ask them to return to provide weed kill and then we had to ask them to return to finish killing the ground ivy. Each time they we courteous and responded quickly. Our lawn looks much better than before.
Description of Work: They have fertilized our lawn and provided weed killing. They also provided protection against mildew.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$27
Response from LUSH LAWN
Oooh. Ground ivy is a tough weed - most of the viney weeds that spread in the summer are tenacious, and very tough to kill. Special chemicals are carried by our technicians, and are applied as needed at any time at no extra cost to the customer. Thank you so much for your kind words, [member name removed], and we look forward to improving your Flint home even more in 2014.
Jennifer T.
06/2013
1.0
lawn service, lawn treatment
+ 0 more
Everything was fine with the lawn treatments. We sold our house. The following year, we started getting bills from Lush Lawn. They decided to treat the house the following year. We only signed up for 2012 work, nothing in the future. Now they continuously have bill collectors calling. They expect us to pay for lawn treatments on a house we don't own. What a hassle!
Description of Work: We hired Lush Lawn to treat the weeds in our lawn.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$85
Response from LUSH LAWN
Many lawn care companies have auto-renewing services. We make several attempts in the "off-season" to contact customers to remind them of these renewals. This year, letters were sent in October and February offering a 10% discount to prepay, and verifying services for the coming season. Life can get busy, so some folks even request a call - a request we are happy to honor, even though our company has over 12,000 customers, and we tend to them 9 out of 12 months of the year, on average. If at any time you wish to make a change to your account, please contact your local branch - email, website, snail mail, or by phone. We don't assume that changes need to be made for the security and privacy of our customers - the vast majority of which find autorenewal to be a great convenience feature! We'd love to continue to care for your property if you still live in Eastern Michigan - please consider working with us again.
Billy A.
04/2013
4.0
lawn treatment
+ -1 more
My husband does most of the interaction with them, but as far as I know he has been satisfied. I'm sure we will use them again in the future.
Description of Work: We use Lush Lawn for lawn and yard services. They've just come out to my yard and put some fertilizer and stuff on the lawn. We pay for the year.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from LUSH LAWN
Thank you for the kind words! Always a pleasure to speak with customers on the phone - and now we have a newly revamped website (www.lushlawn.net) to make that communication even easier! If you're looking for quality, value and service, give us a call at 810.695.7828 or visit our website to order services - spring is finally here!
Donna B.
08/2012
5.0
lawn service, lawn treatment
+ 0 more
I used the office located in Rochester Hills, Michigan; [P: 248- 299-5874], based on the quick and noticiable results my neighbor's lawn showed after using the services of Lush Lawn. The extreme heat [several unending weeks of almost 100 degree weather], along with the drought conditions we were experiencing this year, took a toll on what in years past was my beautiful, green, lush lawn. Note: I had been watering my lawn 2-3 times a week, but not as often as I proably should have. I phoned Lush Lawn the second week in July. I was given an estimate over the phone, along with the recommendation to use 'organic treatments' due to the overly dry lawn conditon. I descirbed my lawn as and quot;fried outand quot; with lots of huge brown circular patches. Lush Lawn was out treating the front and back lawn within 5 days of my phone call. I stayed with my 2-3 times a week watering, and with help from mother nature in the form of rain and temps in the mid/high-80s my lawn is responding really well right now. As a side note---I also just applied 24-hr Grub-Ex Plus myself because I discovered my lawn also has sod worms. I'm sure this is also helping to show surprising quick lawn improvement results.I'm scheduled to have lawn aeration in the fall through Lush Lawn. I'm getting prepared for next seasonso this doesn't happen again.
Description of Work: I used the office located in Rochester Hills, Michigan; [P: 248- 299-5874]. Two total applications of a recommended Organic Fertilizer. One applied 2 week in July and the other applied first week in August.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from LUSH LAWN
Lush Lawn has 3 full-service branches to serve you - the original in Grand Blanc, Rochester Hills, and the newest addition to the family in Brighton. We also serve the Tri-City area out of Saginaw. We make every attempt to be responsive to our customers, and have several different way to conveniently communicate with us - please visit our new website at www.lushlawn.net to see the new Customer Assistance features! Cutting and watering tips, as well as insect diagnoses are just a part of the attention to detail that our technicians, managers, and lawn consultants will direct to your home and property when you are a Lush Lawn customer. Thank you for your kind words!
Dianna L.
07/2012
5.0
lawn treatment
+ -1 more
They come every few weeks. They are very competitively priced for our area. The price depends on the size of your yard and the work that they are doing. Their services work. The grass stays green .
Description of Work: We use Lush Lawn. They come in and fertilize the lawn and the trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from LUSH LAWN
Simply said - our services do work! And we won't stop until you're satisfied. Nearly all of our services are backed by a guarantee. Keep it green, keep it local - become a Lush Lawn customer and find out what 12,000 people already know about maintaining a beautiful property!
Kimberly C.
05/2012
5.0
lawn service
+ -1 more
They were excellent and very professional. We didn't end up using them due to my chemical sensitivity but they do organic fertilization. The woman spent a lot of time going over our yard and getting us an estimate. We were going to try it but when I looked up one of the pesticides we would have had applied because of weeds in the back, I am not able to tolerate it. I compliment her because she wasn't trying to make a sale. She told me that I should not do it because of my health concerns. I was impressed that the cost for the organic application was a lot less than a traditional lawn treatment. I would recommend them 100% and give them A's across the board.
Description of Work: They gave us an estimate for a lawn treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$41
Response from LUSH LAWN
Thank you for the kind words. Yes, we are a business and we are in the business of selling lawn care. But two things that every homeowner has in common - they want to feel pride when they pull up to their house, and they have a budget within which to realize that feeling! We are happy to work with both, and understand the frustration of dealing with chemical sensitivity. The organic fertilizer will get your lawn amazingly healthy and green, but it will not kill the weeds. There really is nothing available yet to fight weeds naturally and organically. Best of luck to you in your battle, and please keep us in mind if you need any future services!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Fertilization & Treatment,
Lawn and Yard Work,
Tree Service,
Pest Control
FAQ
LUSH LAWN is currently rated 3.6 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 6:00 PM
LUSH LAWN accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
LUSH LAWN offers the following services: Lawn Care, Lawn Fertilization, Weed Control, Tree Services, Shrub Care, Moles Control, Vole Control, Mosquito Control & Pest Control.