J P HEATING OF NORTHERN MI

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unknown

This was an insurance claim. They charged $2,117.00 over their written bid for the plumbing. At the final inspection the inspector found a gas leak (inside the house) on the furnace and failed the inspection as he should. I contacted the contractor and he instructed me to contact J & P, so I called J & P and explained that the inspector failed the heating as he found a gas leak on the furnace. They sent out the service man and he stated to me "the inspector should of passed it if was in Otsego County they would of passed it" I was not only shocked and appalled that their service technician would have the audacity to make such a comment but the complete disregard for the leak. He begrudging checked the furnace and didn't seem to care when I showed him where the leak was located. He fixed it and I called the contractor again to inform him what the J&P technician said and called the inspector to set up another inspection. This time the inspection passed. I also informed the inspector what the J&P technician's comments were regarding the gas leak. The technician was far from professional.

We were pleased with them. It was all reasonable. They were excellent. They were great. They were just on time. They were very punctual. I feel like they do a good job. I continue using them because of their punctuality, professionalism, and their reasonable prices.

the entire system is junk and my house will not heat over 60 in the winter. They will not do anything. They only used one small furnace and were of no help when I complained took their money and ran. I believe this is the first neg review I have ever left.

No surprises. Quality professional job! Will use them in the spring to add to A/C. Workers were pleasant and made sure to clean up after themselves.