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Adams Complete Cleaning & Restoration

Carpet Cleaning, Oriental Rug Cleaning, Mold Testing & Remediation,

About us

As a smaller family owned and operated Business, Adams Complete Cleaning & Restoration has the time and means to give the utmost attention to our customers needs and detail. As 24 hour emergency service, we handle all Flood, Fire, Smoke, and water damage to your home or business. In addition to Restoration services, we also clean commercial and residential carpets, upholstery and contents.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

24 Hour Emergency Services, Commercial Carpet Cleaning, Residential Carpet Cleaning, Water Damage restoration, Smoke Damage restoration, Fire Damage restoration, Storm Damage restoration, Water Extraction, water mitigation, Content Cleaning, Complete Cleaning, Residential, Commercial, Tile Cleaning, Grout Cleaning, Stripping and Waxing, Pack-Outs, Storage, Insurance Claims, Debris Removal, Upholstery, General Cleaning, Restoration, Flood Damage Restoration, Water Removal

Amenities

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

2.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
0%
2
0%
1
75%


Rating CategoryRating out of 5
quality
2.3
value
2.3
professionalism
2.3
responsiveness
2.7
punctuality
3.0
Showing 1-4 of 4 reviews

krista R.
04/2024
1.0
a friendly PSA not to let these clowns displace your family for asbestos abatement. This is long but I wish I would've known. For starters, we left our home to begin the process and my neighbors said they did not see any work trucks or employees at our home for over a week. Which, sure I'll give them the benefit of the doubt- permits and whatnot- but why wasn't that handled before we even left our home? They will not treat your home or property with respect in your absence, will not communicate with you to effectively coordinate your extended stay (you will probably have to get your insurance agent to three-way call them for some accountability), and then when you finally actually do move back home (with permission) after being forced to relocate TWICE due to their lack of communication and organization, you will come home to your linens/belongings in black trash bags from floor to ceiling in your dining room. The furniture will be completely disassembled. Your home will look like it has been ransacked. Trash and dust will be everywhere along with mud and whatever else the employees track in. (Yes they offered to clean the entire house after I showed him pictures, BUT THE WHOLE POINT OF US BEING OUT OF THE HOUSE FOR 6 WEEKS IN THE FIRST PLACE WAS FOR THEM TO CLEAN IT TOP TO BOTTOM (two weeks of which were an extension! Cleaning is why they supposedly needed to remove all of our belongings and linens FFS). Here's the kicker- they'll "forget" to have the air ducts cleaned until you question them on the condition of your house. Please, make it make sense- uncleaned air ducts upon move in...even though we supposedly needed to be displaced to have our home cleaned because of the asbestos dust everywhere...because a plumber drilled into the basement...where the furnace is...which distributes the (supposedly) contaminated air throughout the house. I don't get it. I don't understand why our insurance had to dish out money to place us in an airbnb then a hotel (with our young child and puppy) if they weren't going to do what seems like the most basic aspects of asbestos abatement 🚩🚩🚩 but hey I'm not a pro. I'm also not dumb. After that they'll ghost you while trying to figure out where they threw your fiber ethernet cord and child's furniture. Bonus points for not ensuring our linens were sent out to be cleaned until the day we were supposed to move home, so we had to purchase new ones until we finally got everything back almost one month later. The women I interacted with on the phone were friendly and as helpful as they could be, but Adam (our point of contact for the project) seems to be generally incompetent. I would never treat someone's belongings or home in the manner this company did. It's hilarious (and pathetic) this dude has the nerve to drive around in a truck with "cleaning and restoration" next to his name while leaving peoples' homes in worse condition than when they left. I'd be happy to update with pictures, perhaps I will, but for now I'm not wasting anymore energy on this bozo.
Description of Work: Asbestos Abatement We were placed in extended housing for our house to be removed of all of our belongings and cleaned, but all they did was remove our items then scatter them back into our home. Did not clean anything and left home in worse condition than when we were displaced.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,000

Ray J.
06/2021
1.0
It didn't due to scheduling conflicts and the project manager failed at following up and kept going to the insurance adjuster instead of reaching out to me directly. It's been two weeks and still Adam's have failed to send back the money the insurance company sent them for the repairs that were supposed to be complete, can't speak to their work and I would hate to rate a company based on one bad interaction with an employee but that was my experience....
Description of Work: Water damage

Rating CategoryRating out of 5
professionalism
1.0


Preston W.
01/2020
5.0
carpet cleaners
Β  + -1 more
Worked me into a last-minute appointment before Christmas. Good communication. On-time arrival. Mike was very personable. Carpets clean. Great price. 100% satisfied. Recommended. Will use again.
Description of Work: Carpets cleaned upstairs master, rec room and landing. Carpets cleaned downstairs bedrooms, staircase and livingroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Edward W.
04/2018
1.0
carpet cleaners
Β  + -1 more
Terrible all they did was wipe with wet rags and some type of cleaner. Did not clean anything! Would not listen to us, they sent a manager out to look at the work they done. He was very arrogant and said if we wanted the job done right it would cost us over twice what we paid. He sent an employee the next to do the spots that they missed the First Time. Guess what it wasn't done to our satisfaction. We are now trying fix a wrong that they did. Would not recommend this place to anyone else.
Description of Work: Wall washing and ceilings, closets........etc.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0


    Contact information

    17985 E 14 Mile, Fraser, MI 48026

    http://www.floodednow.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Oriental Rug Cleaning,
    Mold Testing & Remediation,
    Drain Cleaning,
    Floor Cleaning and Waxing,
    Water & Smoke Damage,
    Plumbing,
    House Cleaning,
    Home inspection,
    Electrical,
    Drywall,
    Drapery Cleaning

    FAQ

    Adams Complete Cleaning & Restoration is currently rated 2.3 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Adams Complete Cleaning & Restoration accepts the following forms of payment: Check,MasterCard,Visa
    No, Adams Complete Cleaning & Restoration does not offer free project estimates.
    Yes, Adams Complete Cleaning & Restoration offers eco-friendly accreditations.
    No, Adams Complete Cleaning & Restoration does not offer a senior discount.
    Yes, Adams Complete Cleaning & Restoration offers emergency services.
    No, Adams Complete Cleaning & Restoration does not offer warranties.
    Adams Complete Cleaning & Restoration offers the following services: 24 Hour Emergency Services, Commercial Carpet Cleaning, Residential Carpet Cleaning, Water Damage restoration, Smoke Damage restoration, Fire Damage restoration, Storm Damage restoration, Water Extraction, water mitigation, Content Cleaning, Complete Cleaning, Residential, Commercial, Tile Cleaning, Grout Cleaning, Stripping and Waxing, Pack-Outs, Storage, Insurance Claims, Debris Removal, Upholstery, General Cleaning, Restoration, Flood Damage Restoration, Water Removal

    Contact information

    17985 E 14 Mile, Fraser, MI 48026

    http://www.floodednow.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day