Description of Work: Checked my refrigerator because it wasn't cooling anything. Advised regarding repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
John G.
08/2014
5.0
appliance repair
+ -1 more
Excellent !! I called about my refrigerator not cooling. The freezer part was fine. The fridge was an average of 52 degrees. Gary came in and found out in the exchanger (not right word) that moves the cold air from the freezer to refrigerator was clogged with ice. After heating it with a blow drier, he thought that would take care of it. It actually got warmer. He came over the next day at NO CHARGE, spent over an hour here taking apart the fridge. He found another iced up area that he said was unusual. He was sure that was the problem and he was right !!! Thing is, a year ago I had the same problem. I called a different repair company. He took one look at it and immediately said I needed a part (that exchanger) and charged me almost $400. Thomas Appliance was honest and didn't "automatically" say it needed parts. Gary took his time to figure out the problem and fixed it. When the first trip didn't work, he came right back and found the problem. I HIGHLY recommend Thomas Appliance.
Description of Work: Gary fixed my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Ronald W.
06/2014
5.0
appliance repair
+ -1 more
Great
Description of Work: Washer repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Ivan S.
05/2013
2.0
appliance repair
+ -1 more
They came out to repair the water cooler on my refrigerator and they blew a line and could not make the repair. They came back with a new part and it was the same thing. I would not let him put the part on. They tried but did not try hard enough. I will not call them again. They never got my refrigerator fixed. He made three trips over here. The guy that came and did the work was a nice enough guy and did the best he could with what he had.
Description of Work: I used Thomas Appliance Co to fix my refrigerator.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$75
Rick D.
12/2012
5.0
appliance sales
+ -1 more
They had very reasonable prices and I was happy with their service.
Description of Work: I called them for a new water valve for my washing machine.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$55
Patricia F.
07/2012
5.0
appliance repair
+ -1 more
We were very happy with the service. I would recommend them to our other people. We have been using them for years. Their repair service is good. They are helpful. They have been very good to us.
Description of Work: I used THOMAS APPLIANCE CO. for appliance services. I last used them them probably last December. We bought a replacement for our dishwasher rack. We also got our refrigerator and dishwasher from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Michael K.
04/2012
5.0
appliance repair, appliance sales
+ 0 more
They were competitively priced. I have also purchased a center island range and a refrigerator from them. I am always very satisfied with their service.
Description of Work: They repaired my dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Patricia F.
03/2012
5.0
appliance sales
+ -1 more
Our experience was excellent. We have bought many appliances from them. They were rated #1 sales and ratings in our County.
Description of Work: We just got a dishwasher rack at that time.
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*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Sales and Installation,
Handyman Services
FAQ
Thomas Appliance Co is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 AM
Thursday: 9:00 AM - 6:00 AM
Friday: 9:00 AM - 6:00 AM
Saturday: 9:00 AM - 4:00 AM
Thomas Appliance Co accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Thomas Appliance Co does not offer free project estimates.
Yes, Thomas Appliance Co offers eco-friendly accreditations.
No, Thomas Appliance Co does not offer a senior discount.
No, Thomas Appliance Co does not offer emergency services.
No, Thomas Appliance Co does not offer warranties.
Thomas Appliance Co offers the following services: Appliance sales and repair & handyman.