J & E Home Improvement INC.

We had a house fire on 10/29/2011 in which we lost everything, including our home. Our nightmare had just begun. A friend of my husbands for over 30 years owned a home improvement company and we thought we could trust him, so we hired his company J&E Home improvement. Turned out to be the worst mistake we could have ever made. It started out good but that didn't last long.Neighbors complained of his loud and abusive rants on his employees. I was sent on many shopping trips to pick doors, bathroom vanity's and faucets. Only to be told that it was not in the budget. So in February of 2012 I started asking for a budget. Never receiving one. Then in May of 2012 I fired J&E, when we went to the house to remove employees from there, thats when one of his employees told us that we may want to reconsider because another contractor will not want to finish another contractors work. So we left them on the job. In May is when I asked for an itemized list of what had been spent and on what so far and what I received was a "spread sheet" that anyone could make. One of the big things was his "payroll" we were being charged this had to be a mistake over $5,000.00 for 2 days! He only had 3 employees working here most of the time only 2. Over $12,000.00 in 13 days. We finally moved onto our house the end of July.So much was still left to do. We had final inspection on Aug 9th 2012 with our insurance agent in which we were given final payment and our agent told us to hold the payment until everything was done.This is also when I found out that he had sent a letter to our insurance company in my name that I did NOT have anything to do with. We still had 15 temporary light fixtures,no bathroom mirrors, siding not done, the front and back porch ceilings were coming down, major problem was a wall in the crawl space was not complete insulation was put up to make it look like there was a whole wall, we had to run a space heater all winter. We had already put almost $10,000.00 of our own money into a house that he was being paid to do. He put a lien on our home on Aug.14th 2012 through this process I find out that one of the insurance checks sent to J&E had a signature on it but it was NOT my signature. We went to mediation and this was such a joke! We knew after first talking to the mediator he did not like our professional witness on what was left to do. We to make a very long story short, you guessed it He got paid!!!! I am still shaking my head. How can you forge checks and letters to an insurance company and not finish a job but still get Paid??? If anyone wants pictures of this job I have them. I have all paperwork involved. If you hire this company GOOD LUCK!

We had a house fire in 2011 in which we lost everything including our home. We then hired J & E because the owner of the company Jim Nelson was someone my husband had known and thought was a friend for.over 20 years. With this man things went from bad to worse. When trying to choose anything for this house from faucets to flooring it was always not in budget or did you have it before. We were charged over and over for things that we paid for or my husband and family did. My husband worked on our house everyday for months our family joined in on working on this house every weekend because no one from his company would be here for weeks at a time,but yet we were charged for labor in those weeks. J & E could not meet a deadline because there were only 2 people from his company that worked most of the time on this house. We called his company 2 men and a hammer. My husband and family done the rough plumbing, sheated the entire house put almost 10,000.00 dollars of our money into the house. We finally moved into the house the end of July 2012 almost 3 months past the deadline. The house was still not finished. We held the final payment until the house was finished but then Jim from J&E put a lien on our home and we were at a stand still. Well after 1 year he got his payment and we have to finish this house. Which is 15 temporary light fixtures (installed to pass inspection) mirrors in bathrooms, siding left unfinished, ceiling on front porch and back porch falling down,deck floor not finished, nails popping up through floor, screen doors, wall in crawl space that was not done and insulation was put up to make it look like there was a wall this was a major screw up causing us to run a space heater all winter because we were not aware it was like that. Which cost us in higher consumer bills. We now realize that the owner Jim Nelson who is an over sized, loud mouth bully that intimidates his employees and customers should never have been hired to do this job. And to anyone that has already hired him pay close attention to where you money is going. If he is willing to do this to a close friend he will do it to anyone.