Goyette Mechanical

I wanted to take a second and let everyone know about Goyette Mechanical. My furnace went out Tuesday and the furnace was not repairable. I called several company's in the area on Wednesday and Kam from Goyette arrived and gave me a wonderful quote and explained everything about the new system that I would be getting. During the Covid-19 ordeal Goyette came out Thursday morning to install my new system. The technicians arrived at the time I was given, Job and Kyle were the two gentlemen that arrived at my home . The first thing they did was to come in put down tarps to keep my home clean and inspected the area of the furnace and the area outside where the new condenser would be placed. They completed the job in a very timely manner, cleaned up the area where they were working, inspected the system to make sure it was running correctly and then explained the new components to me in detail. They installed and new thermostat programmed it and explained to me how it works and the programming for it. I would HIGHLY recommend Goyette to anyone needing a heating and cooling system, hot water heater or generator. In closing THANK YOU JOB AND KYLE you did a GREAT JOB!!!!!!

They did a good job but pricey that is why i give them a B for the pricing.

Saved me money by contacting the manufacturer for a warranty on part!

We had to wait for parts (not Goyette's fault). There was a problem with the billing that I did not catch and Goyette called to tell us there was a refund coming. Appreciated their honesty.

Technician was able to locate and fix a pin-hole leak that was hiding behind a dust collection system in my workshop. The whole process took less than an hour.

Excellent quality job. The salesman was very informative and the installation crew was very friendly and competent. I have had the system now for over a year and it was worked great and saved me energy costs also. Would definitely recommend them and would hire them again

On time, fair price, but a call-back was required, but they did not charge for the call back.

I first used them for a standby generator routine maintenance, which was substantially less money than having it done by the folks who had installed it for me. I then called them out to check on my furnace, which was not working correctly. They knew that my furnace had a recall issued on it, and they told me if I was able to show documentation that the furnace was less than 20 years old, the core would be covered. Thankfully, I did have the documentation, and got the core replaced rather than paying to replace the furnace. I don't think many would have known this. They saved me a ton of money, and were as professional as can be. I will definitely use them again, and I highly recommend them.

The serviceman was very thorough and shared his knowledge willingly.

I had three quotes and they had the best price. I had called them this year and they came out and replaced the cover.

they arrived early, even though they could not contact my wife's cell phone which went dead. They checked on whether we wanted the old humidifier left in or removed. They verified that they should take the old unit away. The workmanship was excellent. They cleaned up everything before they left. They even helped us the next day determine how our dog got loose and lost her collar. They have been at our house several times for furnace repairs. They always provide the same great service. I would highly recommend them to anyone. Kam was awesome in estimating, setting up the job, and versifying that all work was done properly. this is the first review that I have written in my 67 odd years, and one normal year of life. I am proud to give it to Goyette Mechanical. They are now #1 above DEECramer.

We called two different companies for an estimate. Both came out and did an on-site estimate, but Goyette is the company we decided to go with, based on their professionalism and promptness in returning calls and emails. We felt very comfortable they would do an outstanding job, and if we should have any problems, that they would follow- through promptly with needed repairs. They arrived on site exactly when they promised. The first day, our salesman came along to introduce everyone (there were four men working all day). We had asked for a special placement of the generator, which meant running a new gas line. That, plus electrical work involved took two complete days. The men were all very professional, and friendly, answering questions and explaining exactly what they were doing and why. A few days later, we realized the AC would not start, so called back. They had someone out within a few hours, who promptly realized that a simple switch was not turned on! The next day, our salesman called to be sure we were satisfied with the work, and also explained that in going over the final details in the installation, there was one other issue that still needed to be addressed. One of the original men came back the next day and fixed the problem. I would not hesitate to recommend Goyette Mechanical. Now we are just waiting for the first power outage...

4 men did a wonderful job and completed it in one day.

It could not have gone better. Aaron the electrician was on time every day, very important to me since it was not my residence being worked on, and I had to drive to it every day they were there. He was very conscientious and took obvious pride in his work. When an unexpected problem arose during the job, we discussed our options and came to a mutual decision on how to proceed. He even worked later than originally agreed one day just to make sure the job was done correctly and not rushed. Outstanding work.

Very Professional and all worked as expected

Our 31 year old Rheem gas furnace gave up the ghost on 10/15/13. We immediately requested proposals from several providers. Goyette's was the most reasonable considering what we were buying, to the point that we were able to add central AC. Their crew, Anthony and Josh, arrived promptly at the appointed hour on 10/18, and worked eight hours straight, most of it in a 3.5' crawlspace. They were efficient, professional, and polite. They cleaned up all signs of their work, indoors and out, disposed of our old furnace to our satisfaction, and by 4pm we had a heat! They walked us thru the installation, showed us what needed to be done for owner maintenance and the operation of our programmable thermostat. They took our utility information and will be applying on our behalf for a rebate from Consumers Power. All in all, it went very well.

I called them on Sunday morning because I needed to have a new chimney cap. They came about an hour after my call to make measurements to build a new chimney cap. They had a new chimney cap installed by that Tuesday. I highly recommend this company to others.

Andy was punctual, responsive, friendly, professional and knowledgeable. He did have to come back twice to clear out pipes as first snake did not work, but did take care of it by adapting his equipment. He did a great job and left everything clean.

He came did work cleaned up got paid and left.

The "salesman" was very unprofessional, very rude, AND his quote was A LOT higher than the company we went with. I will not ever take my families advice about calling this company again. On a positive note, I did find a very good company that we plan on using for our needs in the future!

They did a great job and I give them all A's. I will use them again in the future.

I was not pleased with the price but he was here half a day so I think the price was comparable with other heating and air conditioning companies. They were fine. They were prompt and he cleaned up after himself. There was a flat charge just to come out and then they charged an hourly rate. I would hire them again if I had a stockpile.

Estimator was more of a salesman... that experience didn't go well for me and he missed some things when he and quot;inspectedand quot; my house to give me his estimate. However, I e-mailed their website to voice my dissatisfaction and a VP called me at home that very evening, and within an hour we'd made arrangements to make things right at little/no extra cost to me. So, long story short, they may make mistakes but they seem to stand behind their service and their 100% satisfaction guarantee is for real. Also, their technicians and electrician are all very friendly and professional and do quality work. I went from 0% satisfied to 100% satisfied, and I would recommend them to a friend after seeing how they stand behind their satisfaction guarantee.

Neil did a wonderful job. He also tightened all loose connections he found in circuit panel. Very thorough, professional, friendly and same day service. I will definitely call Goyette for any future electrical needs.

I would absolutely use them again. I would recommend them.