COMCAST CABLE COMPANY

TV Service - Cable, Internet Service, Phone Service - Landline

Reviews

3.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
11%
3
22%
2
0%
1
11%


Rating CategoryRating out of 5
quality
3.9
value
3.5
professionalism
3.9
responsiveness
3.5
punctuality
3.7
Showing 1-9 of 9 reviews

Alan F.
06/2014
5.0
cable tv service
  + -1 more
Very prompt service technician (Matt) who installed our cameras and motion sensors very professionally.
Description of Work: Installation of Comcast 350 security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Cindy H.
01/2014
3.0
cable tv service
  + -1 more
.
Description of Work: They didn't have any of the TVA hooked up when they left gave us euiemy that didn't work mo cable giude TVA go black if I touch them

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$100

Judy L.
01/2014
3.0
internet service, cable tv service, landline phone service
  + 1 more
The customer service experience was lengthy. You have to take the box and the remote back. We had to drive to another city to take the TV box back. There were only 2 people working and there was a long line. We had to wait in line over an hour to return the items. The workers were nice, but they needed at least 3-4 people working. We ended up going with satellite for our TV.
Description of Work: We discontinued our Comcast TV service with them, but we still have their internet and phone.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$230

Ryan M.
01/2014
5.0
internet service
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


John R.
06/2013
4.0
internet service, landline phone service
  + 0 more
They are expensive. They are okay. They keep raising their prices and I have to call them and say "I have to drop you guys".
Description of Work: We are using Comcast Cable Company for internet service and phone service.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

$100

Judy L.
03/2013
1.0
cable tv service
  + -1 more
The representative that came to install Comcast when we moved into our house was far from professional. He didn't spend a second longer in the house than he thought nessary and when I asked him if there was an ower's manual and/or a channel guide he told me no and left. He did not demonstrate anything pertaining to the remote or DVR. I called Comcast and received the run around concerning the owner's manual but did finally receive one several days later. I am very unhappy that the Comcast remote does not feature a Closed Caption option. After I called Comcast again I was given instructions to and quot;get toand quot; closed caption but sometimes it works and most times it does not and it is extraordinarly time consuming and confusing and then you must go through the same thing to get the Closed Caption turned off. The reception comes and goes exactly like satellite tv. We ordered tv, phone and internet when we signed with Comcast. We had to wait for another representative to come out to install the high speed internet. Again the agent seemed anixous to be as quick as possible. I told him how I wanted everything installed and he refused to install it the way I wanted. In order to use our phone we had to obtain a 25 foot cord and have it strung across our floor and taped down so that we wouldn't trip over it. I had to hire someone to come and install everything properly. I truly believe the Comcast agent did not want to get in the crawlspace and was too rushed to care.
Description of Work: Installation of new tv, internet and phone service.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Oscar S.
06/2012
5.0
internet service, cable tv service, landline phone service
  + 1 more
I like the programming of Comcast. The connectivity with my internet is fast, and I get the quality picture with my cable.
Description of Work: Comcast has been providing services for my internet, cable TV, and telephone connections.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

K L.
11/2008
5.0
internet service, cable tv service, landline phone service
  + 1 more
Very satisfied.
Description of Work: Combined digital cable, high speed internet, and phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193

ANNETTE OR RICHARD Y.
07/2008
5.0
cable tv service
  + -1 more
They use different subcontractors, so the service is unpredictable. I would not recommend this company over a satellite provider. We have three months for service. The picture quality varies.
Description of Work: They repaired and checked our cable service. Installed a new cable box.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$540

    Contact information

    3008 Airpark Dr, Flint, MI 48507

    www.comcast.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Service - Cable,
    Internet Service,
    Phone Service - Landline

    FAQ

    COMCAST CABLE COMPANY is currently rated 3.9 overall out of 5.
    No, COMCAST CABLE COMPANY does not offer free project estimates.
    No, COMCAST CABLE COMPANY does not offer eco-friendly accreditations.
    No, COMCAST CABLE COMPANY does not offer a senior discount.
    No, COMCAST CABLE COMPANY does not offer emergency services.
    No, COMCAST CABLE COMPANY does not offer warranties.

    Contact information

    3008 Airpark Dr, Flint, MI 48507

    www.comcast.com