Rafab Inc.

unknown

We couldn't be happier with our new fence. We love the color, style, and the quality of work plus the quality of the sales and installation teams. Ken was our salesman and did an exceptional job of explaining the benefits of using their fencing and provided a reasonable estimate in comparison to other companies we had contacted. Ken is very professional, knowledgeable, and friendly. The crew who installed our fence were exceptional. They were friendly, thoughtful and let us know at the end of the first day when they would be returning. It is a very large backyard and took 2 days for the fence to be installed and then a few hours a third day installing the gates and post caps. When the guys realized on the second day that where we wanted to end the fence on the one side would not look right, they promptly asked us about our opinion and we heard more than one time and quot;you're the customer, whatever you wantand quot;. We ended up moving the one side back a few feet and Ken adjusted the pricing - no hassles. After the job was completed, we noticed that we didn't get the post caps that we had originally wanted and called Ken who said and quot;No problem, we will send someone out to take care of it right awayand quot;. And that is EXACTLY what happened. We have a beautiful fenced in backyard and a very pleasant experience with Rafab and would advise anyone needing a fence to call them for a truly quality experience from start to finish.

Two of Our neighbors recently had fencing installed by Rafab and recommended them to us. I have no reference point for price, as we did not get estimates from other companies. Ken was very nice and helpful throughout the entire process. The gates took a little longer than I anticipated, however once installed, everything looks GREAT. (They are ordered after all of the fencing is installed) The crew was extremely courteous and professional and worked hard to complete the job in a timely fashion.

They did a great job on the fence and cleaned up after the work was completed. They were also punctual and talked with my neighbors to make sure they could connect our fence with theirs and for permission to be in their yard while working on my fence.

They constantly kept in contact while waiting for the inspector to issue the permit. When the inspector demanded we clean out the drainage ditch behind our house before the fence could be finished they stopped their work and helped us clean. They were polite, punctual and I would recommed them to anyone.