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Poof Estate Services

Appraisals - Antiques/Jewelry/Items, Home Staging, Furniture - Sales,

About us

We are a highly skilled estate liquidation company servicing the greater Metro Detroit area. Unlike our competitors we strive to educate and guide our clients through their transition by tailoring an estate sale plan specifically for them. This means focus is placed on creating a successful estate sale experience for everyone we service. This attention to detail coupled with professional marketing and a trained sales staff ensures we sell the maximum number of items possible for the maximum amount possible in each and every home. Call us today for a free consultation.

Business highlights

8 years of trusted experience

Services we offer

The services we offer are full home estate liquidations, moving estate sale liquidations, downsizing and out of state liquidations, and full home clean-outs. For special circumstances, consignment options may be available.

Services we don't offer

We do not offer real estate services, moving services, delivery, or off site sales.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Discover
MasterCard
PayPal
Visa

Reviews

4.811 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
0%
3
0%
2
0%
1
18%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-11 of 11 reviews

Marguerite S.
12/2020
1.0
jewelry appraisal, furniture sales, antiques, home staging
  + 2 more
I called to have to have an estate sale at my house in Ferndale. I was told Allison would call me to discuss coming over to do a walk through. I didn’t hear from her and after two weeks called back. I was told by the receptionist that I didn’t hear from Allison because she looked up my house on Zillow and decided without knowing the contents of the house that it was to small to make fifteen thousand dollars so they are going to pass. I tried to work with a local business that’s based in the same city but apparently they would prefer to only work with houses that are over two thousand square feet because size matters more then content to them.
Description of Work: Estate sale

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Tammy S.
05/2019
5.0
jewelry appraisal
  + -1 more
The estate sale was a great success!! Poof set up and advertised beautifully! They had over 700 customers through the home. It was well organized and employees were stationed throughout the home and kept in contact with each other through 2-way radios. They took into consideration all of my concerns on pricing and contacted me directly on any bids.
Description of Work: Estate sale for home inherited

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Poof Estate Services
Hi [Member Name Removed]. Thank you for sharing this feedback again in addition to your Google review. Again, we are very sorry to hear that you had a negative experience on the phone with our company. Our new process post COVID is not without it's flaws and we apologize that we were not able to successfully connect with you after several failed attempts. In an attempt to not keep you waiting any longer for a consultation, our administrator left you a voicemail letting you know why we thought it would be in your best interest to move on to another firm. Thank you for sharing your experience, we will take this into consideration as we continue to improve our process. If you would like to discuss this further please call us directly at 248-955-3082 ex1.

Elizabeth H.
05/2019
5.0
jewelry appraisal, home & garage organization, auction services, home staging
  + 2 more
Awesome. Could’ve done it without poof.
Description of Work: Estate liquidation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul K.
08/2018
1.0
auction services
  + -1 more
We made an appointment and confirmed appointment. Appointment came and went without any contact to reschedule or communication to explain why there was nobody showing up for the appointment.
Description of Work: Estate sale consultation

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Poof Estate Services
Hello [Member Name Removed], We would like to sincerely apologize again for any inconvenience our scheduling error has caused you. We are taking this mistake seriously as it is not in line with our standard and reflects poorly on our company. We understand the call made to you once the mishap was noted does not solve the issue but if there is anything we can do to help ease the issue further, please let us know. Sincerely, The Poof Team

Donna D.
07/2018
5.0
jewelry appraisal, furniture sales, antiques, auction services
  + 2 more
I would highly recommend Poof Estate Services if you are considering doing an estate sale. This group of ladies knows the business and truly excel at it! We were so impressed with all they did! We hired them to run an estate sale at my mother's condo in June, 2018. The ladies were so organized! They were thorough in their research on pricing and the staging of the items for the sale was beautiful. They posted a ton of pictures/descriptions of the items for sale on their website. I'm sure that's why we had such a great turnout of people for a mid-week sale. The communication was great throughout the process. Overall, we were very happy with their service!
Description of Work: Estate Sale

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Poof Estate Services
Thank you so much for your positive feedback, [Member Name Removed]! We very much enjoyed working with your family and are thankful that you would hire us again if ever needed.

Lauretta F.
04/2018
5.0
jewelry appraisal
  + -1 more
Wonderful company. Hard working young women. Always concerned for our happiness with their service. Did what they said they would do, when they said it would be done. Effiecient and professional.
Description of Work: estate sale

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas M.
01/2018
5.0
jewelry appraisal, furniture sales, home & garage organization, home staging
  + 2 more
Excellent. Entire group was extremely professional, easy to contact and responsive to my concerns. They are very creative in terms of organization and display of household items. I would highly recommend Poof Estate Services if you are considering doing an estate sale.
Description of Work: Estate Sale on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Poof Estate Services
Thank you for your positive feedback [Member Name Removed]. We enjoyed working with you.

Gay P.
10/2017
5.0
moving companies, jewelry appraisal, furniture sales, home & garage organization, antiques, home staging
  + 4 more
It was a wonderful experience. These young ladies are professional, respectful & cheerful! Their hard work alleviated our stress tremendously. I highly recommend Poof Services! You won’t be disappointed!
Description of Work: After residing in their home for 50 years, my parents sold their home. Poof Estate Services were a tremendous help handling the Estate Sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Poof Estate Services
Thank you so much for your positive feedback [Member Name Removed]. We really enjoyed hosting your family's estate sale. We hope that Barbara has transitioned well and is enjoying her new home with you! All the best.

Marty O.
10/2017
5.0
moving companies, jewelry appraisal, furniture sales, home & garage organization, home staging
  + 3 more
Poof Estate service was excellent. Very professional and friendly team of your ladies. I would recommend them without hesitation to anyone who needs help preparing for and conducting an estate sale.
Description of Work: Estate sale services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marjory G.
08/2017
5.0
jewelry appraisal
  + -1 more
I can't say enough about how positive my experience was with Poof. Peggy Ruby represented the company from start to finish, and she was the model of professionalism, kindness, helpfulness, and respect throughout. She answered all the questions my brother and I had with patience and knowledge, and she put our minds at ease about the whole process a situation like ours involved. With Poof, we no longer felt like we had a Herculean if not impossible task in front of us in preparing my father's house for sale. We did need to sort through his home to identify and claim what we wanted to take, but Poof literally did the rest. When it came time to stage the sale, they had arranged many hundreds of items so attractively and creatively that I didn't recognize the place! (It made me want to go shopping!) I received dozens of photos of the set up prior to the sale, and Peggy updated me as often as I had requested throughout the sale. She promptly notified me of the results when it was over, and within a week, my brother and I had our checks for our share of the profits. I also received an incredibly detailed list of every item that sold, with each one identified very clearly, the price it fetched, and when it sold. As we had a clean-out service following the sale, Peggy continued to courteously and promptly update me on what was going on. If all this wasn't enough, Peggy seemed to really appreciate the emotional significance of this situation/process, knowing as she did that my brother and I had grown up in this house and that we were very connected to it and its contents. She gracefully and respectfully navigated matters of business in the context of matters of the heart. Do yourself a favor and hire Poof!!!
Description of Work: As my father had passed away last October and had lived in his home for 50 years, I needed many household items sold or donated--and I needed the house to be cleaned out before putting it on the market. All of this was a daunting prospect, especially because I live in Rhode Island and he lived in suburban Detroit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Poof Estate Services
Dear [Member Name Removed], We are so glad to hear you enjoyed your experience with Poof. We certainly enjoyed working with you and your family. Thank you so much for the positive feedback. Sincerely, The Ladies of Poof

jennifer L.
12/2016
5.0
jewelry appraisal, antiques, auction services
  + 1 more
I wish there was a rating higher than A. The ladies are100% professional. Incredibly easy to work with. Listened to my concerns. They organized everything. Unlike other companies, they took the time to properly price each item. Their client's satisfaction is their main priority. It isn't just about making a buck. I have dealt with multiple estate companies. I attend sales almost every weekend. Peggy, Allison and Becca are at the top. I have recommended them to several of my own clients. If you want a smooth sale with unequivocal service, Poof Estate Services is the only team I recommend!
Description of Work: I had an overwhelming amount of books, collectibles, china, records, etc. You name it I had it. I hired the team to hold an estate sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    P.O. Box 20113, Ferndale, MI 48220

    https://poofestateservices.com/

    Service hours

    Sunday:
    8:00 AM - 10:00 PM
    Monday:
    8:00 AM - 10:00 PM
    Tuesday:
    8:00 AM - 10:00 PM
    Wednesday:
    8:00 AM - 10:00 PM
    Thursday:
    8:00 AM - 10:00 PM
    Friday:
    8:00 AM - 10:00 PM
    Saturday:
    8:00 AM - 10:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appraisals - Antiques/Jewelry/Items,
    Home Staging,
    Furniture - Sales,
    Real Estate Auctions,
    Antiques,
    Home and Garage Organization,
    Moving Companies,
    Interior Design and Decorating

    FAQ

    Poof Estate Services is currently rated 4.8 overall out of 5.

    Sunday: 8:00 AM - 10:00 PM

    Monday: 8:00 AM - 10:00 PM

    Tuesday: 8:00 AM - 10:00 PM

    Wednesday: 8:00 AM - 10:00 PM

    Thursday: 8:00 AM - 10:00 PM

    Friday: 8:00 AM - 10:00 PM

    Saturday: 8:00 AM - 10:00 PM

    Poof Estate Services accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
    Yes, Poof Estate Services offers free project estimates.
    Yes, Poof Estate Services offers eco-friendly accreditations.
    No, Poof Estate Services does not offer a senior discount.
    No, Poof Estate Services does not offer emergency services.
    No, Poof Estate Services does not offer warranties.
    Poof Estate Services offers the following services: The services we offer are full home estate liquidations, moving estate sale liquidations, downsizing and out of state liquidations, and full home clean-outs. For special circumstances, consignment options may be available.
    We do not offer real estate services, moving services, delivery, or off site sales.

    Contact information

    P.O. Box 20113, Ferndale, MI 48220

    https://poofestateservices.com/

    Service hours

    Sunday:
    8:00 AM - 10:00 PM
    Monday:
    8:00 AM - 10:00 PM
    Tuesday:
    8:00 AM - 10:00 PM
    Wednesday:
    8:00 AM - 10:00 PM
    Thursday:
    8:00 AM - 10:00 PM
    Friday:
    8:00 AM - 10:00 PM
    Saturday:
    8:00 AM - 10:00 PM