The sales person was very nice. I would use them n the future if they had what I wanted. The salesman was good but it took them 5 or 6 days before it was delivered. My refrigerator was on the blink, good thing I had my motor home and had a refrigerator in it, that was the only saving grace there. The refrigerator itself, doesn't keep an even temperature. Sometimes it freezes in the bottom, leaking in the top sometimes the freezer part. I've been looking at new ones.
Description of Work: Appliance purchase for refrigerator.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$700
Kristin P.
06/2014
5.0
appliance sales, home improvement stores
+ 0 more
We purchased a range for our kitchen a long time ago. When we went to install it, we realized the oven was too small for our needs. We didn't return the oven because we thought it was a specialty order and couldn't be returned. After a long period of time, we asked if we could return it and Jeff, the owner, was able to take it back and give us a full refund! He did this cheerfully, without a complaint. He went above and beyond what we expected, to help us get the right range for our kitchen. We are amazed and so thankful for our local Sears store. I highly recommend this business to anyone! They are GREAT!!!!
Description of Work: We purchased a range from them. Never installed it. Then needed to return it after a long time. They took the range back for a full refund which we applied to a purchase of a different range more suitable for our needs.
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Service Categories
Appliance Sales and Installation,
Hardware & Home Improvement Stores
FAQ
Sears Hometown Store is currently rated 4 overall out of 5.
No, Sears Hometown Store does not offer free project estimates.
No, Sears Hometown Store does not offer eco-friendly accreditations.
No, Sears Hometown Store does not offer a senior discount.
No, Sears Hometown Store does not offer emergency services.
No, Sears Hometown Store does not offer warranties.