COVET SECURITY

Matt Tinker installed a video alarm system for our large home with inferior equipment that never worked from day one. The cameras offered undetectable vision and the the computer system was "unworkable". Installation was a long drawn out process, since Matt did not show up as scheduled and was never on time, combined with short work days. He screens his calls and would not return messages. Since he had our alarm system "locked up" with his service security code, other companies could not service our system. Because of his unprofessional and unethical behavior, we had to have an entirely new video alarm system installed, which again was costly. The new system was not as costly as the Covet system, which tells me I overpaid.

My experience with Covert Security is what I always hoped for when I paid for services in the past but have rarely received. The owner Matt Tinker is a wonderful person that puts your concerns first. I say that because I have a delicate issue I have been experiencing for some time and requested Matt come to my home in an unmarked vehicle. Even though advertisement encourages business Matt was happy to oblige knowing it could prevent possible request for service by neighbors in the area. The service I received was above and beyond what I hoped for and I would absolutely use this company again, and again. For those that are in need of home security and want the most advanced technology Covert Security is the company you should start your search with because you will need not look any further.

ARRIVED PROMPTLY EXPLAINED EVERYTHING IN DETAIL, INSTALLED SYSTEM. SET UP MONITORING ACTIVATING CONTROLLING FROM MY PHONE. IF I HAD ANY QUESTIONS ANSWERED IMMEDIATELY EXCELLENT SYSTEM, EXCELLENT PERSONAL SERVICE. REMOVED ALSO IN A VERY TIMELY MANNER IN THE EVENING INSTALLING AT ANOTHER LOCATION PRICES ARE VERY REASONABLE, HIGHLY PROFESSIONAL SERVICE.HONEST. HIGHLY RECOMMEND.

Very well, punctual, professional and always cleaned up.

Matt and his office staff went above and beyond to customize the system and answer questions. Previously I was with ADT and never received good service.