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PuroClean Disaster First Response

Mold Testing & Remediation, Water & Smoke Damage

About us

Local Expert Water, Fire, Smoke and Mold Restoration in Fayetteville, North Carolina. Call for fast, local 24x7 response.

Business highlights

25 years of trusted experience

Services we offer

Water Damage


Accepted payment methods

Check

Reviews

4.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Showing 1-5 of 5 reviews

Margaret M.
11/2018
1.0
Avoid these people!!!!!! They are the worst. They tell you lie after lie and take forever to do the work. My insurance company called them in even though it was not in my best interest. I regret the day I let them in my front door, and I regret the day I let Allstate insure my house.
Description of Work: Flooded basement needed to be cleaned an repaired.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


RONALD R.
10/2017
5.0
Great company and it was very easy working with this staff, led by Mark. This process has been very over whelming for me, but every question that I asked got an answer. I have been dealing with a lot of business getting my house back together but PuroClean's leadership Team is completely in touch with the business. This is by far the most employee friendly company that I have worked in. Professional, hard working, top notch group..
Description of Work: My house was flooded by a broken pipe and I thought the job would not require that much work, but as it turns out the water had traveled from room to room and I would have never know with out the help of this professional team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin C.
10/2017
5.0
PuroClean showed up and began immediately to dry the damage floors. They also worked with our insurance company helping them understand the damage caused by the leak in a very short time, like less than a week. They were professional and provided Value for the their work including drying the damp areas from below the floor and above removing the possibility of a mold issue.
Description of Work: We had a water leak from inside the Fridge. The line going to the drinking water option (Not the Ice Maker) had a small leak. It damage the hardwood floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve G.
06/2017
5.0
Great, see discription box. Will defiantly use if ever necessary.
Description of Work: I was sure there was a water leak in between floors in my home. In the process of preparing an estimate, the tech used a Thurmo scanner to detect any accumulation of moisture. He advised that absolutely no area in the home showed any abnormal moisture, leaks or otherwise. When he was leaving I told him to just send me a bill for his services. He advised that their was no charge. They Don't charge for estimates, and found no reason for an estimate. The tech returned the next day and performed the Thurmo Scan again. He said he just wanted to make sure he didn't miss anything on the previous visit.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbarra T.
04/2015
5.0
Thorough/informative/pleasant/polite/extremely hard-working.
Description of Work: Demolition/clean up/water and moisture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    5851 Ramsey Street, Suite C, Fayetteville, MI 28311


    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mold Testing & Remediation,
    Water & Smoke Damage

    FAQ

    PuroClean Disaster First Response is currently rated 4.1 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    PuroClean Disaster First Response accepts the following forms of payment: Check
    No, PuroClean Disaster First Response does not offer free project estimates.
    No, PuroClean Disaster First Response does not offer eco-friendly accreditations.
    No, PuroClean Disaster First Response does not offer a senior discount.
    No, PuroClean Disaster First Response does not offer emergency services.
    No, PuroClean Disaster First Response does not offer warranties.
    PuroClean Disaster First Response offers the following services: Water Damage

    Contact information

    5851 Ramsey Street, Suite C, Fayetteville, MI 28311


    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM