MICHIGAN HARDWOOD FLOORS SERVICES

Absolutely trustworthy individual with competence and knowledge of how to complete the job. Was completed on time and within a satisfactory performance.

Victor was prompt, thorough and professional. We ended up going with another company due to scheduling issues. But we would certainly use Michigan Hardwood Floors in the future.

They are hard working and detail oriented. I had my whole house refinished - kitchen, living room, dining room, 3 bedrooms, and 1 bathroom. Their dustless process was great - no dust in the house. They do run a big hose through the house out to the van in the driveway, so the door is partially open all day. I would highly recommend them as their attention to detail is wonderful and they treat your house with care.

Outstanding service from this provider. Prompt, neat and quality finished product. We are planning to use this same contractor to re-do the wood floor in the dining room this spring.

He responded promptly to my initial inquiry, came right out to assess the job, and sent me a detailed estimate that same day. He and his work crew always arrived when expected and left the work areas spotless at the end of each of the 3 days. The floors had looked very worn and there were numerous gaps between the boards. With wood filler and a light cherry stain, the floors look better than new and actually much richer than a newly installed pre-finished hardwood floor. I couldn't be more pleased with the result. Also happy to recommend M.H. to others!

They completely refinished about 1500 sq ft of oak strip flooring, completely removed the old surface, filled gaps, stained and recoated. All work was done while we were still living in the house. There was very little dust. Use of high-quality waterborne coatings minimized the odors, and final UV curing provided a hard, cured surface for immediate use. This was expensive, but we were very pleased with the results and would definitely use Michigan Hardwood Floors again as our first choice. |After refinishing, we had to repaint baseboards and lower legs of door casings in all rooms with painted baseboard molding. This was expected and inevitable as a consequence of the refinishing process, but we did not have excess stain oversplash anywhere.

Very good, even come back several months later to fix an issue with floor finish (had come up in a small area due to tape I'd put on floor when painting the baseboards) free of charge. Thanks Victor!

I have no doubts that Victor is capable of installing hardwood floors, after all, he is certified and have overall good reviews on Angie's List. What Victor DOES NOT offer is a friendly service and clear communication. First of all, he showed up on time, parked for a minute AND LEFT!!, who knows why. He called me and left a message that to be honest with you, I couldn't understand. I called him back and convinced him to turn around. He walked in and the first thing he asked was: "Do you have a humidifier here?", to which I replied: "Yes". He followed that question with a: " Working?", I said "It's brand new"...he didn't believe me. Anyways, The whole process was painful, he acted like he was disgusted of being in my house. It took him a couple of days to send a quote and a few more days for me to get a hold of him. I finally talked to him on Jan 2, 2014 and asked him a couple of question about my sub-floor (He was the only company that didn't recommend underlayment, which is very important before installing hardwoods. But when I talked to him this time, by the little I understood, he mentioned that I needed to hire someone else to take care of the sub-floor. I was a little surprised as that is standard procedure in the hardwood floors industry. If you are looking for someone that is nice and friendly, listens to you, will value your business even if you are doing a small project, and have good verbal communications skills, Victor IS NOT the person. Review Update 1/4/2014: Wow Victor, this is crafty, obviously not written by you. I can't believe you took the time to type this response. You didn't even responded to my email. Anyways, WE customers have the responsibility to review companies. Instead of spending so much time defending yourself start developing some people skills. Thanks and good luck to you.

We have a large upstairs foyer with a unique banister railing, where the spindles screw into the banister and pass the flooring and screw into the drywall. He came up with a way to work around our banister spindles and the large curve in the upstairs foyer that other companies would not attempt to floor. He made sure to get rid of all the squeaks and properly finished the trim. We are so pleased with the final product, the stain and finish are beautiful. He was timely and his workmanship was top notch. We are planning on using him in the future to continue our renovations of more hardwood floors and less carpet. Aside from his excellent workmanship, we were very impressed with Victor's knowledge about hardwood floor products and new installation techniques.

The project went exceptionally well. I had four other estimates, but Victor struck my husband and I as being the most honest and delivered everything he promised when he provided the original estimate. He is the consummate professional. I plan on having him return to refinish the floors in my living room and dining area, as well as four bedrooms. I absolutely loved his attention to detail, and his delightful sense of humor.

I called to try and get information about getting a quote to have my floors refinished. He refused to quote me over the phone and then when I asked him about his process he also refused to tell me anything about his process. I explained to him that I've never had floors refinished before so I was just trying to get an understanding of what would be done, but he said he couldn't. I also told him I wouldn't be able to get in my house until after the 15th to do an in person quote, he tried to schedule an appt for the 11th. As another reviewer stated it was very hard to understand him due to his thick accent.

Very professional and due to his excellent equipment totally dust free. Victor showed a pleasant personality and answered all our questions in depth. We would use his service any time again and recommend his service to everybody we know. Sincerely Siegfried Lucka

Victor was prompt, efficient, and knowledgeable. His fees were fair and well-deserved.Tenacious and a hard-working man,we would recommend him highly!!

Victor was outstanding. He worked with us on price and took great pride in his work. I'm writing this review almost 2 years later and we still love our floors. In the kitchen, we had crappy old linoleum and he installed floors and matched them up with our 80 year old floors that he was finishing seamlessly.

They did an awesome job, my floors look better then when it was installed.

Project was performed in the amount of time and budget quoted. Work is beautiful and work areas were spotless when they finished. We will definitely have them back to work on the upstairs rooms! UV coating was instantly dry and perfect.

Professional, courteous, knowledgeable. Will update when estimate is received.

My dog had urinated on the hard wood enough times that I want to smooth it out. The damage is confined to a small area, but as I learned, the redo would need to encompass the whole room in order to make it look nice. As the damage wasn't horrendous, but just cosmetic, I decided not to go with the job by anyone. Should i redo my floors in the future, I will give him every consideration, as he really was punctual, honest in presentation, and really seemed to know what he is doing. His price was a little higher than another. I ended up not doing anything.

It went really well. He was very professional knowledable at his trade of work.

Victor was always prompt, extremely conscientious, and did a terrific job of completing the work on time with attention to each detail. There was almost no mess. Victor covered everything, used top notch equipment and constantly cleaned up. I had no difficulty with dirt particles in the finish (as I had on another refinishing project) and my house was very livable throughout the project. Victor and his assistant worked diligently throughout the day. They were always polite and considerate of my schedule. Victor reviewed each aspect of the project as we went along making sure that we both understood what I wanted in flooring material, products, color and finish. My husband and I could not be more pleased with the result! Prior to making our decision, I read every review of Michigan Hardwood Floors Services. I noticed that not one negative review came from someone who had actually used Victor's services. As Victor said, English is his 4th language. it is much easier to communicate in person than on the phone. Also , my recent experience proved to me that a "phone estimate" isn't worth much. Victor has spent the time and effort to become highly trained and updated in installation and refinishing and it really shows in his work. His pricing is extremely fair and he uses top quality equipment and products. Unlike most home projects where I have experienced delays, pricing problems, or shoddy workmanship, it was an absolute joy to work with Michigan Hardwood Floors Services.

Victor was extremely professional. We loved his work. The floors are just beautiful. You can't even tell where he repaired the floors. He was very efficient and had the job done quick. He helped us choose the correct finish and had stain samples for us to choose from. Our floors are beautiful. I would highly recommend Victor to anyone and I praise his good work and quality. I have seen other so called "hardwood floor refinishes" that other companies have done and nothing compares to the quality of work that Victor can do.

Prompt estimate on site. Scheduling OK but not right away. Came when promised, finished more quickly than promised. Made good recommendations for floor care. VERY professional.

I can't really rate the company's service itself because I have not and do not plan on using them. But as far as the customer service is concerned, I'm definitely not satisfied. I originally called the number provided on Angie's list and the man I talked to (didn't catch his name) was a bit rude and gave off the attitude of not needing my business. He made it sound like coming out to look at what we need done and to get an estimate would be an inconvenience for him and get in the way of "working". Isn't that what part of his job is about -- finding new customers? Not a great way to start out a potential business relationship in my opinion. Additionally he had a very thick accent that made it hard to understand him over the phone. I'm not sure how it would be in person but I had to ask him to repeat himself several times and I could see that it could have made communication during the project itself difficult and challenging.

Victor was a very nice and professional individual to deal with. He was ALWAYS on time for his appointments, not only for the original estimate, but also showing up each morning when promised to continue the work. He explained everything that would be done, and it was obvious from watching him work that he is a conscientious professional who takes his work and customer satisfaction very seriously. As a woodworker, I was impressed with the top-notch equipment the Victor brought to the job. He had a variety of 'best in class' machines that helped him do the work to an extremely high quality, and also without any visible dust being left in the home. I was especially impressed with the UV cure process that he used after the final coat of finish, which allows the homeowner to use the floors again right after Victor finishes his work. The multi-step sanding and prep process was amazing to me. I didn't realize so much was involved. Victor worked steadily away each day, rarely taking a short break, and obviously demonstrated a strong sense of dedication to the job. At first I was worried that Victor could not be available in the relatively short-term time slot we wanted the floors to be finished, because he has a multi-week work backlog (as you would expect from someone who does excellent work and is in demand). However, a fortunate appointment change occurred with another customer, opening up a window where Victor could start on our job almost immediately. We couldn't be happier with the results. He brought out the full beauty of an old-growth oak floor in the 1928 home. Victor was also careful to close any open gaps, and the wood sealer than he applied before the final sanding also helped to make the finished floors appear more seamless. Unlike others who may apply only a couple of coats of finish, Victor used three different products, each tailored to the specific purpose, to seal the wood, build up the finish, and apply a durable wear surface. I would highly recommend Victor to anyone thinking about having their hardwood floors refinished. He is truly a testimony to the fact that hard work, and satisfying your customers, does pay off for both the supplier and the customer.

It went very good! Victor was always on time and it took 3 days. The result was very nice and cleaned up well.