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Geek Squad - Best Buy

Computer Repair, Appliance Sales and Installation, TV Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
33%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.0
value
3.8
professionalism
4.2
responsiveness
4.0
punctuality
4.0
Showing 1-6 of 6 reviews

Norman L.
07/2017
5.0
computer repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KERRY G.
11/2011
4.0
computer repair
  + -1 more
They fixed the problem on my computer.
Description of Work: I used BEST BUY for computer repair.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$200

Shawna I.
10/2009
5.0
computer repair, appliance sales
  + 0 more
Sales help was outstanding. Delivery of dryer was delayed for two extra weeks. It was frustrating to have to wait. I was not given an explanation so I do not know the reason for the delay. I would have liked more communication and flexibility with the delivery times.
Description of Work: Bought an LG Steamwasher and Steamdryer and had them delivered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,400

sally V.
09/2007
5.0
computer repair
  + -1 more
Best Buy did a fine job on repairing my computer. I did lose some information, but they saved a lot of it. They were very thorough in explaining what was wrong and they were quick to fix it. The person who helped me was very polite and professional and I would definitely go back there.
Description of Work: I had my computer repaired at Best Buy. My hard drive failed and they replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

PAULLA M.
10/2006
1.0
computer repair
  + -1 more
Do not use Geek Squad - they much rather pretend they are double agents and it's flat silly the way they talk.
Description of Work: We had a lightening strike that took out the network card. A very simple repair. The "agent" came the first time (two hours late) and advised that we needed a card but didn't have one with him. If you are a repair person its expected to bring your tools. He came two days later - replaced the network card and configured the computer. When I tried to start the computer it wouldn't recognize the card. He was very busy and couldn't return for a week. When he did he configured correctly - this is a really untrained man.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$180

KEVIN S.
03/2006
4.0
computer repair
  + -1 more
THE EXPERIENCE WAS FRUSTRATING. THE COMPUTER WOULD NOT ACCEPT THE DIAGNOSTIC PROGRAM SO THEY TOOK IT TO THE SHOP. THEY KEPT US INFORMED ON THE COMPUTER'S STATUS. THEY WERE ALSO NEARBY SO WE DID NOT HAVE TO GO THAT FAR FOR THE COMPUTER.
Description of Work: WE WERE HAVING TROUBLE WITH OUR COMPUTER AND BEST BUY FIXED IT FOR US AT OUR HOME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

    Contact information

    30830 ORCHARD LAKE RD, Farmington Hills, MI 48334

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Appliance Sales and Installation,
    TV Sales,
    Computer Sales,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    30830 ORCHARD LAKE RD, Farmington Hills, MI 48334

    www.geeksquad.com/repair