HTA Companies, Inc

HTA never responded to my inquiry through Angie's List.

.

unknown

The dialogue and communication was good. Scotts follow ups were timely and he gave a good explanation of the parts they use and how their process works. He met with me and walked our yard and asked good questions. He delivered a proposal and a general layout of the heads and zones. I had a couple questions about the pricing and warranties as the proposal wasnt itemized enough for my liking. They answered my emails quickly and provided great service overall but didnt go into details about the proposal items. Unfortunately the gap in price between them and other companies was around 1500 dollars. The savings in water and component quality just weren't enough to justify that gap for my wife and I. It would take approximately 10 years for us to recoup that cost. If pricing is not a concern, then I would recommend using them. But do note they are inflexible with their price. It is what it is and can't be changed.

Scott from HTA Companies contacted me promptly to schedule an appointment to review my property for a quote. The bid was delivered on-time and with sufficient detail (Approximate # of heads, brand of system, # of zones, etc). Scott took the time and effort to contact the original installer of our well system to make sure we had sufficient water pressure for the system he designed. Scott mentioned that due to the features of my lawn a few additional heads might be required for sufficient coverage -- and if this was the case they would be provided at no additional charge. Several additional heads were added and the original bid was still honored. HTA does not do their own plumbing (to get a line outside of the house) and this was not included in their quote. An estimate for the plumbing was included however and they recommended a specific plumber to use - due to a difficult install in my particular basement we elected to choose a different plumber at a lower cost for this work. Scott worked directly with the plumber we chose to make sure the hookups were done correctly. The workers were very professional while on our property. The work started on time and was completed quickly and on budget. Thy were careful with existing landscape and put everything back the way it was found by the time they were finished. The trenches that were dug for the water lines are barely noticeable. We are very happy with the system that was installed and the work that HTA completed. We would highly recommend this company for irrigation work.

They were very cooperative. They worked hard to get us what I wanted. They had a designer to help get things set up. Some of the stuff was my idea. The staircase looks beautiful. They were here on time. They were very nice. They were knowledgeable about landscaping.