Repair man was not wearing a mask would not social distance ... I requested that he move because I am fighting cancer and he refused. Eventually he moved after I told him he can either move or leave.
Description of Work: Fix jammed garage door
Rating Category
Rating out of 5
professionalism
1.0
Daryl M.
11/2017
5.0
garage doors
 + -1 more
Called Tim and left a message after hours; he called me back the following AM and said he would be there mid-morning - and he was. The job was completed in 45 mins and we have a new higher rating spring and a lubed door. Tim was very straight forward, right to the task at hand, and I feel his price was fair. Please consider hiring Tim as he is a Vietnam Veteran!
Description of Work: Our 11 year old garage door torsion spring failed, luckily not dropping the door until it was almost all the way down.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
James T.
11/2017
5.0
garage doors
 + -1 more
He came an hour after I called and replaced the broken springs. The replacement springs were stronger than those replaced. Price was very fair. I will recommend him to anyone. I will definitely use him again for all my garage door needs.
Description of Work: Springs on overhead garage door broke and needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Phillip L.
08/2017
5.0
garage doors
 + -1 more
I called after 5pm and got an appointment for 9am the next morning. He arrived on time with everything he needed and got right to work. Spring and shaft were replaced and the door was operating normally in less than an hour. Total cost was on the low end of what I expected for Ann Arbor. The parts were probably under $50 at contractor/wholesale prices, so it was about $125 for an hour of labor and travel time/cost. A good deal for good work.
Description of Work: Garage single-door spring snapped and needed to be replaced. The shaft was also damaged and possibly needed replacing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Donna B.
07/2017
5.0
garage doors
 + -1 more
It went great! I called at 8:00am and my garage door was in perfect working order by 9:00 am! You can't ask for better service then that! I definitely recommend this company!
Description of Work: The bracket came off my garage door. I needed a new bracket.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$94
Dave F.
06/2017
5.0
garage doors
 + -1 more
Great...quick response and excellent service
Description of Work: Repair the garage door spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christopher H.
12/2016
5.0
garage doors
 + -1 more
Called 8:00 am on a 5 degree winter Monday morning. Met me at the house by 9:15 and had absolutely no complaints about the frigid cold! Got right to work, completed as promised at the price quoted.
Description of Work: Garage door spring failed over the weekend. Needed to be replaced quickly in the sub-zero weather.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Todd S.
11/2016
5.0
garage doors
 + -1 more
He arrived very promptly for same-day service. He was accommodating of 2 dogs and my daughter. The quoted price over the phone was the final bill. The work was completed in 1 trip.
Description of Work: Replaced a broken spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Wendy S.
09/2016
1.0
garage doors
 + -1 more
Very rude. I called him because he advertised on his website that he sells parts. When I called to order a part, he was condescending and derogatory about homeowners who plan to take care of fixing broken parts themselves instead of paying him $150 to do it. He told me, that most people are stupid and think they know what they're doing, implying that we were in this group. We decided to call Overhead Door in Whitmore Lake after I told my husband that I refused to do business with this company. The guys at Overhead Door were professional, helpful and friendly. He even carried the new part out and put it in my car for me. After 20 minutes, my husband had the part replaced and the door rebalanced and our garage door was as good as new. Not all customers are incapable of doing a little research and tackling a repair themselves - and saving themselves $150. I'll never do business with this company.
Description of Work: I wanted to purchase a part
Rating Category
Rating out of 5
professionalism
1.0
Nancy Y.
04/2016
5.0
garage doors
 + -1 more
Excellent experience. Tim exceeded our expectations. He worked non stop and did an impressive clean up on site. The doors and openers are functioning properly. We highly recommend giving him a call for any garage door needs. Thanks Tim!
Description of Work: Installed 3 new garage doors, and two garage door openers with key pad
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Keith Y.
04/2016
5.0
garage doors
 + -1 more
Mr. Breitag offered his best schedule for immediate work and contacted me when he was on his way to the site. Mr. Breitag is very direct in both his work and personality. He explains what needs done, does it and was very lenient on his billing.
Description of Work: Replace and restring cables on garage doors, reset springs, lube all rollers and hinges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Chris W.
12/2015
5.0
garage doors
 + -1 more
Great job! Very punctual with every appointment from original estimate through installation. Performed excellent work from start to finish and was a pleasure to do business with.
Description of Work: Replaced garage doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
elyse K.
08/2015
5.0
garage doors
 + -1 more
Overall I was satisfied with the work performed. I called and spoke to him in the morning and he gave me an estimate over the phone. I checked around with some other places and the price was inline with others. The price for the repair was only a bit more expensive than me trying to do it myself (which I received several warnings against from friends and family). I called back and got an appointment for later that day. He showed a couple minutes early and he finished the work in about 30 minutes. The price was as discussed and I now have a garage door that works.
Description of Work: Replaced torsion springs, center bearing, and cable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Stephanie S.
05/2015
5.0
garage doors
 + -1 more
Very prompt callback, plus next-day service. Polite and professional repair man and cost was true to estimate. Would use again in a heartbeat!
Description of Work: Replaced the coil on the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Annette A.
01/2015
5.0
garage doors, doors
 + 0 more
Returned voicemail message within 1/2 hour, made appointment as I requested the next day. He arrived at the start of his 1/2 hour appointment window and was professional and courteous. Inspected, realigned the door, lubricated and tightened bolts. Inspected dual door and found broken hinges and replaced,again tightened bolts and lubricated all. He explained how to keep the door in good working order. I will keep his name and number in my file!
Description of Work: Fixed garage door that was binding up and wouldn't move.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Donna B.
09/2014
5.0
garage doors
 + -1 more
I called this company at 8:56 am and left a voice mail. I was called back at 9:15 am. The garage door was fixed by 9:35 am! How's that for service!!
Description of Work: My garage had a screw fall out and was not opening correctly. The owner of Dexter Garage Door actually put in 5 screws and fixed a latch. He sprayed the tracks and saw a light bulb was burned out and changed it. I know I could have changed the light bulb the point is he went beyond what he was called to do. Most companies would have screwed in the few screws, charged $100 and left. I recommend this company 100 percent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Vanessa M.
07/2014
5.0
garage doors
 + -1 more
Service was everything I could have hoped for. Called on Monday to schedule the installation of our new door opener and he was able to come exactly the day I wanted (Thurs. of the same week). He was scheduled to come between 8:00 and 8:30 in the morning and he was there promptly at 8. He said the installation would take about an hour, and he was spot on. He answered all of my questions thoroughly and to my satisfaction, and even went ahead and lubricated our other door for us at no charge after he did the one he worked on. (We have dual doors, but we were only getting one opener replaced.) Pricing was very reasonable, and I will absolutely not hesitate to call this company again if/when we need additional service. Highly recommended.
Description of Work: Installed a new opener on a single-width door that included installing a keypad and a new button by the entryway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Daniel G.
07/2014
5.0
garage doors
 + -1 more
Tim was prompt (no excuses; came on time if not early), professional (though not exactly warm-fuzzy), and gave us the best price of the three businesses that came out to do an estimate. Workmanship was impeccable and I saw his crew literally cleaning (spraying and wiping areas by hand) to ensure that our door looked as though it was in a showcase. I would have no qualms in recommending his work.
Description of Work: Replaced old (and deteriorating) flush mount wood garage door with a new CHI Overhead unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$961
Linda P.
06/2014
5.0
garage doors
 + -1 more
He came on time and performed the work professionally and timely.
Description of Work: Replaced a garage opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Pam W.
05/2014
5.0
garage doors
 + -1 more
GREAT. He was on time, did a great job, cleaned up. We had a problem with the opener the next day (it was ourown fault) and he came right over to fix it and explain what we had done wrong.
Description of Work: Install a new garage door and opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Melissa T.
05/2014
5.0
garage doors
 + -1 more
We called at 5pm, the company's listed closing time. He called back within an hour and was able to come the next morning. He arrived early, was patient with one of our children whose melt-down meant a delay to the work. When our dog was beyond excited and noisy, he was given a smile and a cookie. The work was done within 20 minutes, exactly at the quoted price. He pointed out errors that had been made when the door was installed, he described them and how to fix them, stating that they were simple and explaining what needed to happen. We're very satisfied with the work, and even more so with the prompt response.
Description of Work: Replaced springs on large garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Cy K.
05/2014
5.0
garage doors
 + -1 more
They knew what they were doing and easy to work with. As a matter of fact, they were very straightforward to the point as what you needed.
Description of Work: Dexter Garage Door LLC replaced my garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Mike R.
08/2013
5.0
garage doors
 + -1 more
He was here within 60 minutes. He came in, did a quick check of the door, and got to work. He also sprayed all moving parts with WD40 and gave me some tips to keep my door in tip-top shape. Highly recommend his work.
Description of Work: Put wheel back on track and WD40'd all moving parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Allyson P.
06/2013
5.0
doors
 + -1 more
They are terrific. I had used them before and they are great. He is terrific. You call him and he is out here the same day. I've used him to fix my garage door opener.
Description of Work: I last used Dexter Garage Door in May to get a new garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
ADRIANNE N.
12/2012
5.0
garage doors
 + -1 more
Even though he originally said he wasn't going to work past noon on Christmas Eve, he stayed until 2 pm.
Description of Work: Owner came out on Christmas Eve and fixed my garage door. It wasn't properly installed by the previous owner. He spent over an hour making adjustments so it would open and close well.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
DEXTER GARAGE DOOR LLC is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 1:00 PM
DEXTER GARAGE DOOR LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, DEXTER GARAGE DOOR LLC does not offer free project estimates.
No, DEXTER GARAGE DOOR LLC does not offer eco-friendly accreditations.
No, DEXTER GARAGE DOOR LLC does not offer a senior discount.
No, DEXTER GARAGE DOOR LLC does not offer emergency services.
Yes, DEXTER GARAGE DOOR LLC offers warranties.
DEXTER GARAGE DOOR LLC offers the following services: Garage door /opener repair service