CMR Mechanical

Highly recommend! We had another contractor mess up a water heater install and CMR was to the rescue. They went above and beyond to be sure our situation was corrected quickly and efficiently. Melissa at the office was very knowledgeable and helpful. Miguel was very professional and knowledgeable. I even interacted with the owner Andy who was also very helpful to our situation. I will only be using them in the future!

Since I live with a person who is a nurse, I was concerned about the Covid-19 virus spreading in my home. As I understand it, this technology killed the SARS viruse and previous Corona viruses in the past and I am betting that it will also kill the Covid-19 virus. The air in my home is much fresher. I have allergies to mold and dust and this product removes mold and dust. I no longer wake up with a stuffy nose and itchy eyes. My home stays cleaner. The instillation by CMR Mechanical went seamlessly. I also use CMR Mechanical to service my central air and furnace every year. I highly recommend them.

Very good. Technician was extremely knowledgeable. Issue was diagnosed and unit was repaired same day.

The technician who came looked at the situation and determined he needed a different connector to adapt the 1/2" pipe on the deck to the 3/4" connector from the new grill. He went to a nearby hardware store and purchased one, then returned and completed and tested the connection. It is working well.

Excellent, very professional

I sent them photos - because our heater was leaking and we needed a replacement asap. They were very responsive and came right out with a new heater - they had one in stock.

Very easy to work with throughout the entire process - quote, scheduling, install, and billing. Very professional from beginning to end. Excellent and thoughtful workmanship during the install. I am not an expert in the trade, but I am a perfectionist and I know good work when I see it. Felt like Dan treated my install like it was his own and took pride in every detail of the job. Not the lowest price of all the quotes but I am very happy with the value received. Everything is working great!!

I don't normally write reviews, but 2 years ago i had my Furnace/ Air Conditioner and Water Heater installed by CMR Mechanical. They had the best price between the 4 other quotes i received. They also have a 24 hour service(which is very nice and had to use yesterday). The two times that i have called them after the install, they have been nothing but nice and helped me out. I would Highly recommend them to anyone. Whenever i decide to move, i will definitely pick CMR Mechanical again.

I hardly ever write reviews. That's mostly because I'm never overly impressed with any service provider or product. I feel compelled to leave a review about CMR Mechanical though. I had Andy out to give a quote on replacing my furnace, AC, and water heater. He thoroughly addressed the situation and looked over all the details so as to recommend the ideal products. He didn't just give me some pretty pamphlets and leave me to it. He recommended the best products for my situation. He recommended really great financing so I didn't have to kill my checking account for this big install. So, immediately I was impressed. Then came the install time. I picked a date range and Andy let me know exactly how many days to expect for the install. Yes, that's days; these guys take their time and do things right. I can't say enough good things about Andy's staff. They are true professionals. They are prompt, punctual, courteous, cleanly, communicative, and they genuinely seem to take pride in the work that they do. They were always open to answering any questions I had about the install. CMR Mechanical is great. I'd hire them again in a heartbeat.

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When we bought our house a few months ago the inspector told us that the furnace was past its rated life and could go any minute. We hoped to limp along until spring. CMR had serviced it for us shortly after we moved, reached a point of saying that trying to fix more of it was not cost-effective because so many parts were failing. So it wasn't a surprise to wake up to no heat a few weeks later at which point we had CMR install a replacement. New furnace is more efficient and better sized for the house so should cost a lot less to run. They were prompt, explained all, got us back to having heat less than 36 hours after the furnace died. Courteous, responsive and pleasant. We've used them for some other ducting issues as well and been pleased. They guided us through both DTE rebate for energy efficiency and 6 mos no interest financing as well.

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We selected CMR for our HVAC retrofit after vetting no less than 5 companies. Our job included retrofitting our old farm house with: new ductwork, furnace, A/C and a mini-split Mitsubishi for the 2nd floor (sizable residential job). Andy Bobo was the main point man and co-owner of the business; Andy reviewed our options and was responsive, fair and professional the whole way through. It was a pleasure working with our lead installer, Scott. Scott and his partner were always prompt, professional and respectful of our home. They even adapted their work plan when possible to account for my often napping 18-month old daughter. The work itself is pristine, professional and operates flawlessly. It is clear Scott treats his craft with care, professionalism and respect. As long as I live within their work range, CMR has my business. Even the city representative who inspected the job upon completion said, there is no doubt, for HVAC, CMR is the best in our area.

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The work went beautifully....any difficulties that arose were dealt with thoughtfully and the end result was better than I'd hoped for. Scott was the team lead and he was great to work with. I was always consulted and things were carefully explained. The job took six days and all the people involved were very very good....truly, I am thrilled with the end result. I really think if this is how they handle a complicated job like mine....they can do any job that comes their way. I whole heartedly recommend CMR!

What CMR repaired is irrelevant compared to how they handled our situation. Our furnace was not heating to the set temperature and the house was getting colder by the hour. I called CMR when they opened at 7:30am and spoke with Mark. Mark was going to reroute one his Techs and try to get out by 10am. He called with status updates and at 9:30am Charlie was at my door to look at the furnace. He quickly identified the problem, fixed it, made a couple of other adjustments and was done by 10:30am. Like most consumers, prior to Charlie's arrival, I did my research on the Internet to get an idea of what I may be facing and the cost. It did not look good and I prepared my wife for the possibility of spending a few thousand dollars. I know there are contractors out there that would have totally taken advantage of the situation and painted a grim picture and I would have fallen for it, but Charlie only fixed what needed fixing and gladly paid the $136 bill. Looks like we are eating out tonight!

Very well. They identified some issues and fixed them the same day.

Andy Bobo met with us to discuss what type of furnace would be best for us. He fully explained the different options, their cost and the benefits of each so we could make an informed decision. When it came time for installation of our furnace, the crew arrived on time, kept us posted on their progress and cleaned up afterwards. I highly recommend CMR Mechanical !

Andy did a good job presenting options and prices. I feel that I was able to make an informed decision with his help. The crew had to install ductwork in a low clearance situation and they did an amazing job under tough circumstances. I give the site-workers especially high marks for problem solving, plus they were fastidious with clean-up. Nice job.

We were very happy with all members of CMR Mechanical we came into contact with during the process of deciding to repair a 35 year old air conditioning unit or installing a new, more energy/cost efficient unit. From our first interactions with Charlie, a repair technician, to Andy, the owner, to Scott/Scott the installers of both units, members of CMR always showed up at our house at the scheduled meeting time. My questions/emails were answered promptly. Charlie and both Scotts were very respectful to my wife and I and our property. All CMR members we interacted with went out of their way to make sure our concerns were addressed. Finally, I was very impressed with CMR (Brent) proactively filling out warranty forms and making sure we had all of the information needed to take advantage of available rebates.

I can not praise CMR Mechanical enough. Everything from the initial email for information, to the phone call to schedule service, to the visit. Everything was smooth and hassle free. No putting me on hold to look up pricing or if they can perform the work. They knew right away the cost per hour and if they would be able to perform the work requested. When I talked with them on the phone, they said they would send out Charlie who is there best/most experience tech for installing Nest Learning Thermostats. When Charlie arrived he went right to work. And he knew exactly what he was doing from installing the thermostat to reconfiguring the control box on the furnace itself. Took home barely an hour to complete the work. After the install he showed me the basics of using the thermostat and how to download and use the APP. It was a very pleasent experience. I would definitely recommend and will continue to use CMR Mechanical for all my HVAC Services.

I'm blown away by how fast these guys worked. Within an hour after the call, we had CMR Mechanical come and fix our old furnace (it kept blowing cold air non-stop after we had a power surge). The job was done fast, no mess, no fuss. We definitely recommend these guys and will most likely use them again in the future for a new furnace. (Fingers crossed that the old one keeps working for a little longer!)

The tech arrived in the afternoon after installing a full system in another home. He was very nice and knew his stuff. Luckily he just had to tighten some wires and clean some contacts. He cleaned out the furnace for us and gave it a once over. It took about an hour and all was good again. My husband and I were very please with the service. I truly appreciate the caring of CMR to add us on an already busy schedule. They could have turned us away too but they didn't and I will always call on them for my heating and cooling because of this. Thank you.

Called CMR about a new furnace and water heater. Andy came out and looked at the current units. Was on time and very professional. He gave me a proposal and my wife and I talked about it. The American Standard furnace and A/C unit, as well as the 50 gallon Bradford White gas hot water heater, were very high quality and much more efficient that we were running. The install happened a few days after signing the contract. The weather was perfect, not too cool, not too hot, so we did not need the furnace or AC. Took about 2 days to rip out the old units and install. This new furnace vents out the back of the house (as opposed to up the chimney), so they had to do a bit of vent tub installation. The AC fan outside is very quiet and better protected from the lawnmower. All installation tasks, cleanup, and quality were outstanding. Very good company and they have high quality equipment.

They are friendly, knowledgeable service, prices that are very honest and fair, I know some other people that have used him and the prices that they get are very reasonable. He'll also repair stuff if it needs repairing and he won't sell you brand new stuff that you don't need so I think he's very honest. The hot water heater that I had was quite old and you could tell it was starting to leak around the bottom of the hot water heater and he just took one look at it and he said "Yes, this is obvious, you are 5 years passed the expected lifetime, it's time to get a new one". It was the house that I just bought and I knew that the water heater was not in real good shape and he confirmed that pretty quickly. The price was excellent and he was very professional.