Quicken Loans

Mortgage Companies, Banking/Credit Unions, Accountants/Tax Consultants,

About us

Quicken Loans is America's #1 online lender with over 3,000 team members. Quicken Loans offers low mortgage rates on a variety of loan products, including fixed-rate loans, jumbo loans, ARMs, FHA loans, VA loans and reverse mortgages. Additional email: help@quickenloans.com. Ask about Angie's List discount. Social Media sites: Facebook: https://www.facebook.com/QuickenLoans?v=app_6261817190. Twitter: https://twitter.com/quickenloans

Business highlights

40 years of trusted experience

Services we offer

Refinance, purchase & reverse mortgages. Offers a variety of loan products: fixed-rate loans, jumbo loans, ARMs, FHA loans, and VA loans.


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.4279 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
35%
4
10%
3
7%
2
17%
1
30%


Rating CategoryRating out of 5
quality
3.5
value
3.6
professionalism
3.6
responsiveness
3.7
punctuality
3.7
Showing 276-279 of 279 reviews

Matthew T.
10/2012
2.0
mortgage broker
  + -1 more
.
Description of Work: Treated the closing portion of the transaction poorly - as though completely unfamiliar with estate sale transactions.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Quicken Loans
Hi - thanks for taking the time to review Quicken Loans. I'm sorry about the experience that you've had with us. My name is Julian, and I'd love to get you in touch with our team who can look into your issues further to help resolve. Send me an email at julianbond@quickenloans.com with any additional details and I'll make sure to forward to our team ASAP.

Chantal G.
10/2012
4.0
mortgage broker
  + -1 more
Good
Description of Work: Refinance mortgage.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Elizabeth R.
08/2012
1.0
mortgage broker
  + -1 more
unknown
Description of Work: While trying to refinance they strung us along, lied about paperwork that was done and when we showed up to sign papers, they were " lost / misplaced". This was a horrible experience and I would NEVER use them again , nor would I recommend them to anyone.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Quicken Loans
Hi Member - Thanks for taking the time to review Quicken Loans. I'm sorry about the experience that you had with us. If you have any further feedback, feel free to pass it along to us at julianbond@quickenloans.com - I'll forward it to our research team and ensure that it's addressed internally.

Jeremiah S.
03/2012
1.0
mortgage broker
  + -1 more
unknown
Description of Work: We were told everything was set for a Saturday close. We then found out that the money was not distributed to the title company Friday evening and there was no way to distribute it on a Saturday. Representatives at Quicken told us that it was routine that they would withhold the money for Saturday closes in till Monday. This nearly made our loan the fall through as understandably the sellers were not willing to handover the keys to the house without getting their money on the day of the closing. Somehow everyone including the seller and buyer agents and the title company thought this this was an odd practice. When we complained we got a fairly hostile response. I would strongly recommend against ever doing business with this company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Quicken Loans
Thanks for taking the time to review Quicken Loans. I'm sorry about the experience that you had with us and we will address this issue internally. Is there anything I can do to help? Feel free to email us at kelly@quickenloans.com with any additional questions or comments.

Contact information

1050 Woodward Ave, Detroit, MI 48226

www.quickenloans.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Mortgage Companies,
Banking/Credit Unions,
Accountants/Tax Consultants,
Computer Repair

FAQ

Quicken Loans is currently rated 3.4 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Quicken Loans accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Quicken Loans does not offer free project estimates.
No, Quicken Loans does not offer eco-friendly accreditations.
No, Quicken Loans does not offer a senior discount.
No, Quicken Loans does not offer emergency services.
No, Quicken Loans does not offer warranties.
Quicken Loans offers the following services: Refinance, purchase & reverse mortgages. Offers a variety of loan products: fixed-rate loans, jumbo loans, ARMs, FHA loans, and VA loans.

Contact information

1050 Woodward Ave, Detroit, MI 48226

www.quickenloans.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM