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Empire Today®

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Empire Today®, Makes Beautiful New Floors Easy. Call 877-733-9131 for Carpet, Laminate, Hardwood, Vinyl, or Tile flooring. Empire is the easiest way to get the best value and a professional experience. Call 877-733-9131 to Schedule a FREE In-Home Estimate and samples will be brought right to your home. Get professional room measurements and an all-inclusive price estimate. We offer professional installation when you want it around your schedule. Empire’s convenient shop-at-home service and professional installation let you skip the hassles of home improvement store shopping. We carry quality name brand floors from industry leading brands. Because of our national footprint and manufacturer relationships, Empires great prices include your floor, installation, materials, and more. Empire Today is dedicated to customer satisfaction and has been a leading provider of installed home improvements and home furnishings for over 55 years. Call 877-733-9131 NOW to schedule your FREE In-Home Estimate. For more information, visit EmpireToday.com.

Business highlights

66 years of trusted experience

Services we offer

Update Services Offered to: Empire Today offers quality, name brand Carpet, Laminate, Hardwood, Vinyl, or Tile Flooring. Schedule a FREE In-Home Estimate by calling 877-799-9131. Shop from the comfort of your home, get professional room measurements and an all-inclusive price estimate. Plus, we’ll professionally install around your schedule. Empire Today is dedicated to customer satisfaction and has been a leading provider of installed home improvements and home furnishings for over 55 years.

Services we don't offer

Repairs

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.3151 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
18%
3
5%
2
4%
1
14%


Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.3
responsiveness
4.4
punctuality
4.4
Showing 76-100 of 151 reviews

Dennis S.
10/2008
5.0
bathtub refinishing
  + -1 more
Salesman was great, no pressure, and completely honest. Product just wasn't in the right price range for us.
Description of Work: A rep came out in July of 2008 to give us an estimate on liner panels for our bath enclosure, whose walls had suffered water damage. He immediately told us that the system would likely be more than what we'd want to spend, since it was intended for situations where homeowners wanted to avoid ripping out the old walls, while ours had already been ripped out. In the end, it would've been 1800 for 3 walls & a ceiling panel, which was unfortunately well out of our price range.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

PRINCESS W.
08/2008
1.0
flooring contractor
  + -1 more
They had to come back twice to put the molding on correctly after laying the floor. About 1.5-2 years later, my floor started buckling. I've called several times and they are very polite but they have sent someone out twice to look at the floor and no one ever calls me back in regards to the actual repair. I don't want them to wait until after my warranty is up.
Description of Work: They put in laminate wood flooring in the kitchen.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$1,400

PAUL & DOROTHY S.
08/2008
5.0
flooring contractor
  + -1 more
Gary Novak came and gave me an estimate. They came the next day and did the work, put in quarter rounds and put in laminate over carpet, so that it would look neat for other rooms. Gary also brought in all samples, not just what I asked for, 2 needed assistants and he gave me excellent advise.
Description of Work: They put in Oak Floors in my kitchen, hallway and area going to basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,598

Barbara D.
05/2008
5.0
bathtub refinishing
  + -1 more
They did a fantastic job. Was here a half hour early and finished in 4 hours. Amazing! Cleaned up after the work was done. All the guys were very nice and informative. Would definitely use Empire again.
Description of Work: They installed a bathtub liner with 2- 3 tier corner shelves, soap dish and safety bar.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Maureen W.
04/2008
5.0
carpet installation
  + -1 more
From the moment I called for an in-home estimate, to the end of the carpet installation, they were efficient, timely and professional. They did an exceptional job with the installation and were extremely careful not to damage our newly painted walls! Our sales representative Arnie was knowledgeable and did not pressure us at all. I would highly recommend Empire Today!
Description of Work: New carpet installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

PRINCESS W.
09/2007
4.0
carpet installation
  + -1 more
I wasn t totally satisfied with this service as the man that came out to take up the old rug, didn t get up all the padding, and the new rug felt like it had lumps in it. I complained to Empire and they immediately sent a man back to my home and fixed this for me. They even gave me some extra rug which I used in my living room. I would recommend them and will use them again.
Description of Work: I wanted to get some carpet for a small hallway space so they took up the old rug and installed the new rug. They did this within an hour or so and then left with the old trash in tow.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

KATHY C.
09/2007
5.0
carpet installation
  + -1 more
They are very kind and considerate of their customers. I was so upset when they could not come out that day because of bad storms. I was eight months pregnant and had to try and move things myself. Due to the fact that I was so upset at the delay, they give me a large discount. I guess that really made up for the delay.
Description of Work: They tore out the old carpet and put in new carpet and padding in 3 rooms, 2 bedrooms and my living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

NORMA M.
07/2007
5.0
bathtub refinishing
  + -1 more
Empire Home Service responded to our call very quickly. They were very thorough in explaining the process to us. I was happy with the way they were able to get the job done so fast. A bit expensive but it looks pretty good.
Description of Work: Empire installed an acrylic tub liner and shower surround for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

SHARON J.
07/2007
5.0
carpet installation, flooring contractor
  + 0 more
I was satisfied with Empire. They even came to my house to do an in home estimate and color selection. Then they installed the carpet the next day and it only took them a day to install it. I think their staff is very knowledgeable, friendly and they have good products.
Description of Work: Empire installed new 12 by 12 foot carpet in my dining room and removed the old carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cassandra A.
07/2007
5.0
flooring contractor
  + -1 more
Representative came out on Thursday. Gave me and my husband extensive information on the laminate flooring. Gave us an estimate that was totally unacceptable for a half bath. After my husband haggled with him, he made that infamous phone call to the manager (that all salespeople seem to make) and dropped the price by $400! The work was performed Friday the very next day and I was more than pleased with the results. The floor is beautiful. There was some very ugly looking caulking around the base of my toilet. Since they took up the toilet before laying the flooring and then put it back afterward, the base of the toilet is no longer an eyesore. Workmen did a great job cleaning up after the work was done. I had carpet put down a couple of months ago by the same company, with the same excellent results. Don't be afraid to negotiate a price that's right for you.
Description of Work: Tiled half bath in basement with laminate. Removed, then replaced toilet. Decorative molding added around baseboards.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$562

SUSAN T.
06/2007
1.0
carpet installation
  + -1 more
Would never hire them to do any work in my house!!!!!!
Description of Work: Just getting the quote was a HORRIBLE experience. They enter your house then proceed to use high pressure sales tactics. The salesman kept asking if I was the "primary decision maker in the household" and why did I tell the person on the phone who scheduled the appointment that I was. I was completely intimidated in my own house. Horrible, Horrible, Horrible Experience. I would not recommended them!($2600.)

Rating CategoryRating out of 5
value
1.0
professionalism
1.0


Response from Empire Today®
THANK YOU FOR BRINGING THIS TO OUR ATTENTION. TOTAL CUSTOMER SATISFACTION IS IMPORTANT TO US HERE AT EMPIRE TODAY. WE TAKE CUSTOMER FEEDBACK VERY SERIOUSLY AND WE ARE ALWAYS STRIVING TO IMPROVE THE CUSTOMER’S EXPERIENCE. WE HAVE REVIEWED YOUR POSTING AND ARE CURRENTLY RESEARCHING THIS MATTER. WE HAVE MADE SIGNIFICANT IMPROVEMENTS IN THE RIGHT DIRECTION FOR OUR CUSTOMERS. WE HOPE THAT YOU WILL GIVE US THE CHANCE TO SHOW YOU WHY SO MANY HAVE COME BACK TO EMPIRE-TODAY AGAIN FOR THEIR HOME IMPROVEMENT UPGRADES. IF YOU WOULD LIKE TO SPEAK TO OUR CONSUMER AFFAIRS DEPT., PLEASE CONTACT US AT 888-588-2300 AND ASK TO SPEAK TO ONE OF OUR AGENTS.

JANICE S.
10/2006
5.0
carpet installation, flooring contractor
  + 0 more
Installers arrived promptly at prearranged time. They moved all the heavy furniture. They were friendly, polite, and worked consistently until job was finished. They removed old carpet and replaced the furniture.
Description of Work: Installed carpet in the living room, hall, and two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

JANICE S.
10/2006
5.0
bathtub refinishing
  + -1 more
This installer was great. What started out as a simple project ended up being a much bigger job. The installer went beyond the call of duty to make sure everything was going to work right and look good in my bathroom.
Description of Work: They worked on my bathtub liner and shower walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

05/2006
5.0
hardwood floor
  + -1 more
I THOUGHT THIS COMPANY WAS VERY GOOD. I THOUGHT THE FLOORING TURNED OUT REALLY GOOD. WE DIDNT HAVE ANY PROBLEMS AT ALL WITH THIS COMPANY. WE HAVE USED THEM MULTIPLE TIMES.
Description of Work: THEY INSTALLED HARDWOOD FLOORING IN ONE ROOM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

GARY S.
05/2006
5.0
carpet installation, flooring contractor
  + 0 more
SALESMAN WAS KNOWLEDGEABLE. WORKMANSHIP WAS QUICK. EVERYTHING CAME OUT GOOD.
Description of Work: INSTALL CARPET, LAMINATE FLOOR & WINDOW TREATMENT THROUGHOUT MY MOTHER'S HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARBARA M.
05/2006
4.0
carpet installation, flooring contractor, window treatments
  + 1 more
Their pricing was in a lump sum; I would have rather had everything split up. It was a little confusing. They did give me a discount because I was asking questions about the billing. I do like the blinds very much.
Description of Work: I bought carpet and blinds from them.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

03/2006
5.0
furniture repair
  + -1 more
THEY ARE WELL EDUCATED IN REFINISHING. THEIR WORK IS IMMACULATE. THEY TAKE GREAT CARE WITH THE ANTIQUES. THAT IS A WONDERFUL ATTRIBUTE SINCE THE ANTIQUES ARE SO VERY DELICATE.
Description of Work: THEY REFINISHED AN ANTIQUE DESK OF MINE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

03/2006
5.0
carpet installation
  + -1 more
THIS COMPANY IS VERY GOOD. THEY CAME RIGHT OUT AND INSTALLED THE CARPET. THE PRICE WAS REASONABLE. THEY WORKED FAST AND EFFICIENT. THEY WERENT VERY INTRUSIVE.
Description of Work: THEY INSTALLED THREE ROOMS OF CARPET.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

JOSEPH M.
03/2006
5.0
flooring contractor
  + -1 more
THEY HAVE NEXT DAY SERVICE WHICH IS ABSOLUTELY WONDERFUL. THEY DO EXCELLENT WORK AND THEY HAVE VERY PROFESSIONAL SERVICE. THEY DID AN OUTSTANDING JOB ON THE FLOORING IN MY KITCHEN.
Description of Work: THEY INSTALLED LINOLEUM FLOORING IN MY KITCHEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

ANDREA N.
03/2006
4.0
carpet installation
  + -1 more
THEY DID A VERY GOOD JOB. THEY WERE A VERY PROFESSIONAL COMPANY. THE GUY THAT CAME OVER TO GIVE ME A PRICE QUOTE WAS VERY COURTEOUS. I FELT THAT THE PRICE WAS FAIR. I HAVE HAD NO PROBLEMS WITH THIS COMPANY.
Description of Work: THEY PUT CARPET IN ALL OF THE ROOMS IN MY HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$600

03/2006
5.0
carpet installation
  + -1 more
THEY WERE A VERY RESPECTFUL AND FRIENDLY COMPANY. THEY WERE ON TIME TO DO THE WORK; THE CARPETS CAME OUT TO BE REALLY NICE. I FEEL THAT I AM SATISFIED WITH THIS COMPANY. I DIDN'T HAVE TO HASSLE THE COMPANY TO DO ANYTHING. THEY DID A GREAT JOB.
Description of Work: THEY INSTALLED CARPET IN A COUPLE ROOMS IN MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

03/2006
4.0
carpet installation
  + -1 more
THEY DID A VERY GOOD JOB. THEY SHOWED ME A SAMPLE OF THE CARPET BEFORE THEY DID THE JOB. THEY ARE VERY PROFESSIONAL. THEIR MAIN CONCERN IS THE NEEDS OF THEIR CUSTOMERS.
Description of Work: THEY INSTALLED NEW CARPET IN MY HOME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

03/2006
5.0
carpet installation
  + -1 more
THEY ARE VERY PROFESSIONAL AND EFFICIENT. WE WERE VERY SURPRISED AT HOW FAST THEY GOT BOTH OF THE BEDROOMS DONE. THEY DID AN EXCELLENT JOB AND I AM VERY SATISFIED WITH HOW THE BEDROOMS LOOK.
Description of Work: THEY CAME ON A SATURDAY WITH SAMPLES AND MEASURED THE TWO BEDROOMS. THEY ARRIVED ON MONDAY TO REPLACED THE CARPET IN THOSE TWO ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

ANGELENE H.
03/2006
5.0
carpet installation, flooring contractor
  + 0 more
I FEEL THE PRICE WAS A LITTLE TOO HIGH. HOWEVER, THEY DID SHOW UP ON TIME AND GOT THE JOB DONE RIGHT AWAY. I WAS IMPRESSED WITH THE LAYOUT OF THE CARPET AND I WOULD USE THEM AGAIN IF NEEDED.
Description of Work: I HAD CARPET INSTALLED IN MY LIVING ROOM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

AMY R.
03/2006
5.0
window treatments
  + -1 more
THEY DID A GREAT JOB. THEY ARE VERY PROFESSIONAL. THE MEASUREMENTS THAT THEY TOOK WERE PERFECT. THE PRICE WAS GOOD. WE ARE VERY HAPPY WITH THE JOB THAT THEY DID.
Description of Work: THEY INSTALLED NEW BLINDS ON OUR LIVING ROOM WINDOWS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Bathtub Restoration,
Window Treatments,
Furniture Refinishing and Repair,
Ceramic Tile,
Carpet Cleaning,
Finished Carpentry and Woodworking,
Appliance Repair

FAQ

Empire Today® is currently rated 4.3 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Empire Today® accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Empire Today® offers free project estimates.
No, Empire Today® does not offer eco-friendly accreditations.
No, Empire Today® does not offer a senior discount.
No, Empire Today® does not offer emergency services.
Yes, Empire Today® offers warranties.
Empire Today® offers the following services: Update Services Offered to: Empire Today offers quality, name brand Carpet, Laminate, Hardwood, Vinyl, or Tile Flooring. Schedule a FREE In-Home Estimate by calling 877-799-9131. Shop from the comfort of your home, get professional room measurements and an all-inclusive price estimate. Plus, we’ll professionally install around your schedule. Empire Today is dedicated to customer satisfaction and has been a leading provider of installed home improvements and home furnishings for over 55 years.
Repairs

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day