Kearns Brothers Inc

Roofing, Gutters

About us

We are in the business to provide you with real world, common sense solutions and answers to your home improvement problems. With 36 years in business, you can be confident with the recommendation of the product and system installation we have chosen for the safety and security of your home. We have done the homework for you.

Business highlights

38 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Roofing Installation & Repair, Sunrise Restorations Replacement Windows, Chimneys, Gutters & Gutter Protectors.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6377 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
7%
3
6%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.5
punctuality
4.7

Filter reviews by category

Showing 76-377 of 377 reviews

Mike F.
04/2015
5.0
roofing
  + -1 more
Contacted 3 companies about roof replacement. Kearns Brothers was the only company to actually go on the roof to measure and take pictures. Gary H. took the time to show us what he found and to explain the GAF roof system that would be installed. The price was competitive with other companies that we talked to. We were given addresses of houses that Kearns had done so we could pick a shingle color. We decided to sign and agreed to an installation date at the beginning of April. They arrived at 9 am on March 30th and were done by 4:30 pm. The crew was polite and professional. The GAF roof system was installed how it was explained to us. They did a pretty good job of cleaning up all of the debris. The roof looks great and I feel good about what was installed. We've had heavy rain and winds since the install and have not had any issues.
Description of Work: Roof tear off on house and garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Response from Kearns Brothers Inc
[member name removed]..thanks for the review..AND the business AND the referral....to us there is no higher compliment than your confident referral....thanks again...gkearns

steven A.
03/2015
5.0
roofing
  + -1 more
It went very well, Kearns had done the roof on my house 3 years ago. I contacted Mike on Thursday afternoon and he came out the following Monday. Mike was great, he wrote up a quote and we went ahead and with the project. Mel called me about 2 weeks later and to set up the Job. Mel kept me updated as we had a day delay due to rain. The crew showed up on time and did an excellent job. Mike called me 2 days later to make sure I was happy and everything had went ok. I also received a thank you e-mail the following day. I have used Kearns in the past and will use them anytime I need something done. They are great to work with. Some might think the price is a little bit higher then others but you get what you pay for and with Kearns you get great service and a great job.
Description of Work: Removed and replaced my garage roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,945

Response from Kearns Brothers Inc
[member name removed]....thank you for the succinct review.....that's out goal...to create and build our company with great workmanship, communication and a Team effort.....thanks for the business, too.....gkearns

PAUL W.
02/2015
5.0
roofing
  + -1 more
Went very well, crew showed up on time and did a great job with the installation. They took ther time and did a quality job - added intake ventilation at soffit area under eaves and blocked off the gable vents from the inside of attic so that we had a properly balanced ventilated system. Provided the GAF Golden Pledge warranty so I was covered not only by Kearns Bros Inc but also GAF the roofing manufacture. This warranty included a inspection by GAF. I would recommend Kearns Brothers Inc.
Description of Work: Replaced Roof and added intake ventilation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Kearns Brothers Inc
[member name removed]....thanks for the positive review...we appreciate the business and your decision get the Golden Pledge Warranty...that's a great warranty....I'll be passing your comments onto the crews and team here...thanks again...gkearns

Dennis O.
02/2015
2.0
gutter repair, roofing, siding, contractors, replacement windows
  + 3 more
Work to install windows started in late September. We had approximately 18 windows to install, and was advised it would take about 3 days. Their two man crew arrived on time on a Monday and dropped off the windows. There was one day it rained so no work was completed and the job was finished in 7 days. The subcontractor showed my wife how the window lock worked on one window. . No one from Kearns or the subcontractor did a complete inspection or walk around with us to sign off on the job. What we discovered the next day was several windows was installed incorrectly and would not lock. They had to come back to reinstall them. Calls made to Kearns initially were never returned, and I made a called to owner Gary Kearns who never called back. Measurements for the siding was incorrect so that delayed that job. Jobs was eventually finished in December. The painters and drapery installers we hired both commented it was one of worst window installment they had seen. I have contracted with several companies who would always have a foreman who would oversee the project and had a checklist for the owners to review to make sure everything was completed to their satisfaction. This did not occur with Kearns.
Description of Work: Kearns Bros. was contracted to install windows, gutters and siding trim

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$20,000

Response from Kearns Brothers Inc
[member name removed]...arguably not a shining moment for our company and our performance...I apologize that you had to experience this level of service....please be assured that with your siding and window products you have a Lifetime Product and a Lifetime Workmanship warranty and we will stand behind that if the need arises....and that we have inititated corrective measures on the window installation process....gkearns

Sally J D.
02/2015
5.0
chimney repair, decks, roofing, siding
  + 2 more
All chimney work was done before the roof could be done as was the siding on the dormers. This took a day and a half. Everyone was professional & hard working and they cleaned up every day. The roofing & re-decking work took 2 days.
Description of Work: Entire roof re-shingled, back roof also re-decked, new siding & roof on both dormers, chimney rebuilt & re-bricked.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Kearns Brothers Inc
[member name removed]....thanks for the business and wonderful review. I have already passed your comments on to Rudy, Jay, Dave and Joey...sales, roof, siding and brickie, respectively...thanks again, gkearns

frederick F.
02/2015
5.0
drywall
  + -1 more
They were very good! They were able to complete the work within a week. They could only do so much before they had to wait for stuff to dry. I thought the pricing was fair.
Description of Work: A car hit the wall in the garage, so they fixed it and put it back to normal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kearns Brothers Inc
[removed member name]...thanks for the comments. We truly appreciate your business and look forward to working for you again....gkearns

Sheila S.
01/2015
5.0
gutter repair, insulation, roofing, siding, replacement windows
  + 3 more
I felt the need to write this review so I could share my comments about Kearns Brothers and how I would recommend them to anyone that is looking for a good, reliable and honest company. Early 2014, I discovered a major problem inside my home which I had only lived in for a few years. I found that the inside exterior walls were actually sweating during the cold weather. This caused a mold problem on some of the areas which I had to have professionally removed by a specialist. As you can imagine, this was not cheap. During the removal, we found that since this was an old cinder block home, there was NO insulation on or inside the exterior walls. This was the reason for the condensation problem (house was warm and the outside air was very cold). I knew that if I didn't take care of the underlying problem, it was going to happen again. I called a few contractors out (Kearns being one of them) to discuss options. Long story short, the best option was to install the insulation on the outside of my home. I chose to have the contractors submit quotes along with an explanation as to what was going to be done. Though Kearns came in slightly higher, I really felt as though they listened, explained the products, reviewed pro and cons of each of the products and were very confident in their company, staff and end result which is why I chose to have them take on the task! Being a cinder block home, the work was very labor intensive. Here's a brief overview of what had to be done: 1. All existing gutters, downspouts, siding, shutters and window trim was removed and hauled away. 2. Wooden "furring" strips were then installed over the entire structure. 3. 3/4 inch ridged foam board was installed between the furring strips and sealed 4. Structure was completely wrapped with Tyvek. 5. Certainteed insulated siding and soffits were installed. 6. All new custom trim installed (including "boxing" out my windows since the foam and siding added another inch and a half) along with gutters and downspouts. As you can imagine with a job this large, there was quite a bit of materials and supplies that had to be brought onsite. Even with all of this onsite, the crew managed to maintain a clean and organized job site throughout the entire duration. All of my questions were addressed and answered either by the crew that was onsite or someone back at the office. That goes the same for any concerns that I had. This was a job well done and exceeded my expectations. I no longer have the condensation issue in my home and it's much warmer. I would not hesitate to recommend Kearns Brothers to anyone.
Description of Work: Installed insulation, gutters, downspouts and siding on my cinder block home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Response from Kearns Brothers Inc
WOW!....[member name removed] thank you for the in-depth, stellar review. Your review touched on ALL the core principles we work to achieve every single day. I hope those reading reviews take the time to read ALL of yours.....thanks for the business and thanks again for the review....gkearns

Ella R. G.
01/2015
5.0
gutter repair, insulation, roofing, siding
  + 2 more
I would like to recommend Kearns Bros. Company for roofing and siding work. Early in 2014 I decided to replace my old roof and my sun room siding. Kearns Bros. had completed a project for me a year ago and I was very pleased with their services. I did not hesitate to contact Mr. Chuck Saltmarche, their representative, in early summer. He managed the work project from beginning to completion. The work was completed by the promised time (most of it earlier). The people who make up the Kearns Bros. company, at every department I have contacted, are pleasant, helpful, highly skilled and efficient at their work, and many are long time employees. I feel confident that quality materials were used and installed properly. Again, it was a pleasant experience and I am very pleased with the completed project.
Description of Work: Installed new roof, gutters, downspouts, extensions and siding on my sun room with good insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Kearns Brothers Inc
(Member Name Removed)..thanks for the compliments. Straight A's in school earns the Dean's List/Honor Roll....we are very much in tune with the excellent qualities of our crews and team....they are the ones that make the biggest difference...Thanks for the business....gkearns

Robert D.
01/2015
5.0
gutter repair, roofing, siding
  + 1 more
1. A letter was received from Kearns explaining reasons for delay even though we had no concerns over timing. 2. There was a minor error in a portion of the soffit material but was immediately corrected with appropriate apology. 3. There was a minor error in the configuration of the downspout location and again correction was immediate with same apologies. 4. Informative advisories were given to us frequently during the day and at the end of each day and at completion of entire job.
Description of Work: 1. Installed vinyl trim on entire house. (fascia, frieze and soffits). 2. Installed new 5" gutters and downspouts on entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,890

Response from Kearns Brothers Inc
(Member Name Removed)..thanks for the business and the review....Rudy thanks you for the business as well...I am proud to hear we addressed your concerns quickly and efficiently....gkearns

Mercedes B.
12/2014
5.0
roofing, siding
  + 0 more
Kearns Brothers Inc does excellent work. The siding included wrapping the house with extra insulation and the windows had additional trim around the windows. The workmanship and attention to detail was great. Throughout the process I was kept informed and all my questions were answered on how the work was to proceed. Excellent work and highly recommend them for any projects. They have also replaced my roof, worked on my kitchen and finished my sunroom.
Description of Work: New siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,480

Response from Kearns Brothers Inc
[removed member name], Thank you, thank you, thank you for all the work over all the years. Thank you for the review...Mike says Hi!....gkearns

Ken B.
12/2014
5.0
roofing
  + -1 more
Their salesman Scotty was fantastic and answered all of our questions we asked. They came in did the job in one day and did a great job.
Description of Work: They put a new roof on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kearns Brothers Inc
[member name removed], Thanks for the review..short and succinct. We can't wait to install the siding and stone....weather permitting....and thanks for all of this work/business......gkearns

Kimberly H.
12/2014
4.0
roofing, replacement windows
  + 0 more
Price quote was done in a timely fashion but after I signed the estimate agreement I had to wait almost 6 weeks to get work done after making several phone calls.
Description of Work: Repair around window and added roof singles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Kearns Brothers Inc
[member name removed], Thank you for the business. I am glad we were able to provide you the repair service you needed. I understand your frustration...we have experienced the same frustration due to weather...Again, thanks for the feedback and review.... I am thrilled you rated us an A in four categories...gkearns

Vanessa S.
12/2014
5.0
gutter repair, roofing
  + 0 more
The quote was fair and we appreciated the response received to our unusual requests. They were more than flexible in terms of finding a day that worked in our schedule. The installers arrived within the scheduled time and completed the work on time. There was some confusion about where the gutter guards were supposed to be installed, in the end Kearn's Brothers was prompt in responding and handled the situation to our satisfaction.
Description of Work: Kearn's Brothers removed the old gutters, hauled the old away, and installed new custom/oversized gutters with gutter guards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Kearns Brothers Inc
[member name removed]...thanks for taking the time to write and post a review on Angie's List....more importantly, thank you for the business....gkearns

Robert K.
11/2014
5.0
gutter repair, insulation, roofing
  + 1 more
These guys job with a large professional crew. All of the work was completed on time and they thoroughly cleaned up. I was standing around and they respected my property throughout the project. Hats off to the company and to my rep Chuck S.
Description of Work: Roofing Insulation Gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Response from Kearns Brothers Inc
[Member name removed]...Thank you for the positive review and feedback. I'll be sure to pass this review on to Chuck and the crews that worked on your job. Thank you for your business.

Marion H.
11/2014
5.0
roofing
  + -1 more
Scottie was very upfront, professional, and very knowledgable. I ended up having a family member fix the leak for me, but when I need major roof work done, I know where I'll go!
Description of Work: They came out to do an estimate on a roof leak that I was having.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kearns Brothers Inc
[member name removed], Thanks for taking the time to write a review about your experience with Kearns Brothers and Scott. We pride ourselves on providing real and truthful information to help our clients make decisions.....gkearns

James A.
10/2014
1.0
roofing
  + -1 more
No one ever called back or showed for the estimate.
Description of Work: I called to schedule an estimate; the estimate was scheduled for August 20th at 4:00-5:00pm. No one showed. I called back a few weeks later and told that someone would call back and schedule another estimate and no one ever called back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Kearns Brothers Inc
(removed member name), I see that we were scheduled to your house on the date you noted between 4-6pm..Sorry we missed each other...gkearns

Josephine A.
10/2014
5.0
replacement windows
  + -1 more
Kearns Brothers Inc represented by Mr. M Wall did an exemplary job in analyzing our window needs and recommending an excellent product at the most reasonable price. I did get 3 other bids for the job and the Kearns bid was the most affordable for the same product. The windows were located in a condominium and several condo association rule had to be met to approve the window placement. The Kearns Brothers Co. was very accomodating in providing samples of there product and the details of the window frame so that the approval would have been easy to obtain. Mr. Wall was very professional and understanding of our needs. As it turned out we decided to rent out condo instead of selling and had the windows repaired instead of replacing the whole window. Mr. Wall was very understanding of the situation and left the door open if we decided to change our minds. All in all, I was very pleased with the service. I would not hesitate to buy windows for my home in the future and I highly recommend their services to any one else who is in need of window replacements. Sincerely J Aloot MD
Description of Work: Provided an estimate on replacement windows for a condominium.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Kearns Brothers Inc
Dr. (removed member name), Thank you for the positive review..I think your selection of the Antique Brown exterior color was fantastic...Affordable = Great Value...with the Restorations windows.....gkearns

Sharon G.
10/2014
5.0
remodeling, roofing, skylights
  + 1 more
When the folks from Kearn's came out, I got a fourth estimate by mistake. He came out and pointed out that my skylights were falling from the edges so I took a look and realized that they may need to be replaced because this could cause more leaking problems. I thought about it and think that maybe he was pointing out things they me a problem later so I should go ahead and let him fix this. This was a lot more expensive that I wanted to pay but it was so worth it. He came out at 8am like he said he would, they were done by 5pm and the services were just great. My husband and mentioned these problems before and I had other companies come out that never pointed these things out and the fact that he saw these things and fixed them for me in such a good time frame and did an awesome job and cleaned up behind themselves let me know that they were the better company. They sent someone out a week later to make sure that things were still going well. I really like this company.
Description of Work: Replaced my skylights and did some more work on my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Response from Kearns Brothers Inc
Thanks [member name removed] for taking the time to write a review. One of our most important principles..prevent problems...help to inform our clients what the big picture is..and why we suggest what we suggest....thanks for the business....gkearns

Christine L.
10/2014
5.0
roofing
  + -1 more
Very professional, got to the point. Did not waste our time like some other window sales people. Demonstrated the windows. They have their own installer who does every job. This is actually our second purchase. We first purchased 6 windows before we purchased the doorwall. Very satisfied.
Description of Work: Installed a new doorwal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Kearns Brothers Inc
[REMOVED MEMBER NAME] ...thanks for the review..we are all busy..let's get to the point, give clear, concise information and execute at a high level...thanks for the business..AGAIN.....gkearns

Elizabeth B.
10/2014
5.0
chimney repair, concrete driveways, decks, roofing, siding, contractors
  + 4 more
I hired Kearns Brothers to do some work on my house. Scotty P. came out to our house and did a great job explaining the different products and helping us to decide what we needed. He said the work would start month or so out and that is when they called to schedule the roof install. The crew came out and did the job same day and did a great job. They were going to put on the siding the following week, but they wanted another $2,500 to put plywood on my house for the James Hardie siding to attach. I told them I wasn't going to pay extra just so the expensive siding would attach. The crewman running the job was rude, but the owner of the company apologized and didn't send him back out, which was much appreciated. We reordered the siding and the crew is putting the new siding on my house right this moment. This crew has been very professional and quick! There was a slight hiccup in the ordering of the bricks for my chimney repair, but again the owner reached out and took care of that. I have more work that needs to be done on my home (fireplace design, back porch repair, driveway repair, etc) and I will use Kearns Brothers to help with those projects as well. Overall, a very good experience!
Description of Work: Installed a new roof, fixed my chimney and new siding

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

Response from Kearns Brothers Inc
(member name), Thanks for the business and the positive review. I believe the CertainTeed CedarBoard siding compliments your home very nicely and maintains the look...thanks again...gkearns

Rick E.
09/2014
5.0
roofing
  + -1 more
Rudy was very personable and pleasant to deal with. Everything looks great and we have gotten numerous compliments. I have recommended them to anyone interested in any home improvements. They answered all our questions and went above and beyond to make things happen to our satisfaction. It took quite a long time to actually get the job done due to all the rain but it was well worth the wait.We had 4 different crews to do the various jobs and were very satisfied with all of them. If you want the job done in a hurry, don't call them. If you want the job done right their your guys.
Description of Work: Replaced roof decking , shingles, insulation, ventilation, new gutters, and new posts on porch

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,390

Response from Kearns Brothers Inc
[member name removed], Thanks for taking the time to write a review, especially pointing out the positive experience with Rudy. Rudy has been a trusted and valuable member of our Sales team and our company for over 10 years. And the roofing crew has been with us for over 15 years...that roof team roofed my house!....gkearns

Laurie S.
08/2014
5.0
roofing
  + -1 more
These guys were great. Sales and installation guys were very professional and easy to work with. The quality and workmanship were outstanding. You could tell they took pride in their work and wanted satisfied customers. Price was very reasonable as compared to 3 or 4 other bids. They cleaned up every day. Good communication as the project went along. Thanks Kearns!
Description of Work: Complete siding replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

Response from Kearns Brothers Inc
[member name removed], Thank you very much for the review. I'll be passing on your compliments to Scott and Al and his crew (quality and workmanship were outstanding..I LOVE IT!). It was a pleasure working for you...gkeanrs

Brian K.
08/2014
5.0
roofing
  + -1 more
TheWe were pleased with the entire experience as Keith was our initial contact and reviewed the project with us. We received the bid in a timely manner and heard regularly from Keith as the project start date neared. Due to some extraordinary circumstances, Keith wound up doing most of the work himself which was not expected by we were pleased with. He worked very hard with the peculiarities of opening a 150 year old wall and all that might be encountered when doing such a project. The attention to detail around the framing was exceptional as he was working with walls that weren't true themselves.
Description of Work: Kearns Brothers was hired to cut a hole in a wall and frame in the hole so that we could hang a pivoting an antique leaded glass window inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Kearns Brothers Inc
Thanks for ANOTHER REVIEW of another crew working on your home. I would love it if you could send me a picture of the outside of your home after it got painted.

Angelyn L.
08/2014
2.0
chimney repair
  + -1 more
They said that they put a water repellent on it with I believe a 5-10 year warranty. Several years ago I called because i noticed a white coating on the bricks. They came by and said they didn't know what it was. I asked again this year because I have bricks breaking. They weren't returning my calls. He finally came by around the first of August and he said it was not their work that was causing the problem but he believes it was my direct vent fireplace. He went on to say the fireplace was most likely causing moisture leakage that was effecting the brick. He informed me that I needed to have someone look at my fireplace. A new contractor came today an informed me that the problem was the concrete slab at the top and the waterproof coating.
Description of Work: They tore down about 1/3 to 1/2 of a tall chimney and rebuilt it and put a cement slab at the top

Rating CategoryRating out of 5
quality
2.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$5,000

Response from Kearns Brothers Inc
The work on the chimney was contracted for and completed in spring 2008 and it was for a rebuild of about half of the height of the chimney. We matched the existing brick with "common reclaim" bricks. The beauty and warmth of the common reclaim bricks can be offset by the age of the brick and efflorescence (the salts of brick or stone that comes to the surface and crystallizes). We are going to acid wash the brick to clear the crystallized salt but if there is excessive moisture in the chimney, the moisture pushes the salt out and away from the moist side to the dry side (the outside).

Candice C.
08/2014
4.0
chimney repair, gutter repair, masonry, roofing, siding
  + 3 more
I will start this review by stating the Kearns Brothers did a great job removing and installing new siding on my home. Additionally, they installed new gutters and repaired the chimney on my home. The house looks completely different and wonderful! The crew did a great job and was extremely neat in their cleanup of materials. I've hesitated to write a review because, as a very positive person, it takes a lot of frustration for me to express any negativity. The only problems I had with Kearns Bros was basically with scheduling and communication. The prices were right in the ballpark with other estimates I acquired. I selected Kearns Bros because of their stellar reputation for the quality of their work and the fact that they don't subcontract the job. After receiving the initial quote, I didn't receive any communication from the company for over 6 weeks. I had to contact them and was told..."due to the weather conditions" scheduling would be delayed. Originally , the contract was signed approximately the middle of September, to avoid the colder weather that would be approaching. The chimney repairs had to be postponed many times and finally wasn't completed until the spring! I was asked to pay for the entire job ...before completion..."so the guys could get paid for Christmas"..this is something I've learned...never to do...and probably won't ever do again! I cannot even say as to how many times I had to call Kearns Bros...just to inquire when this job would be started...and completed. The lack of communication caused undo stress and was unnecessary. Rudy is a extremely personable salesperson and very knowledgeable about the products. It just got to the ridiculous point with the different excuses until I just wanted to throw my hands up and say..."Just do the job already"! Last winter in Michigan was extremely long and tough on our houses...yards...and us! The cedar shake siding on the peak of the garage moved down and needed to repaired. Once again, I contacted the office..to do the repair and I needed some masonary work done. Rudy came out...took photo's and wrote the estimate for the masonry work. Six weeks went by and I didn't hear from them. I contacted the office and was informed that I needed to send photo's and a description of the work...here we go again! Finally, I contacted Rudy he said he would check the schedule and get back to me...no call back..again. So...I contacted him...and he said it would be at least 3 weeks before they would get to it! The weather...again...and even though the repair is a small 20 minute job ...it means a half day for his crew! I replied...and that is my problem in what way? After what I paid for this job.....come on. He agreed and the next day, a guy showed up and repaired the siding. Whew! I am still waiting to hear about the masonry job...My opinion is this: If you can't service the jobs you contract in a REASONABLE time frame ...why continue to take in more than you can handle? I really have no complaints about the quality of the work...it's great! I felt I was extremely understanding with the many reasons the job couldn't start...or be completed...or repaired...the only major complaint is with SERVICE . I have received many compliments on how nice the house now looks but, I hesitate to recommend Kearns only because of the high frustration level trying to get the project done. It shouldn't have been this hard to have this project completed and I've never experienced this treatment from other contractors.
Description of Work: Installed new CertainTeed siding, repaired chimney....subsequent siding repair...additional contract for masonry repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$22,000

Response from Kearns Brothers Inc
[Member Name], Thank you for taking the time to review your job and experience. I particularly like your comments about the quality of workmanship (about the quality of the work...it's great!) and the reviews that you are receiving on the beauty of your home (I have received many compliments on how nice the house now looks). I read and learn from our clients' reviews, try to make the experience better. I will not and we will not stop trying to get better. Thanks again for the review....gkearns

Contact information

2000 N Telegraph Rd, Dearborn, MI 48128

http://www.kearnsbrothers.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
2102097727
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
05/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters

FAQ

Kearns Brothers Inc is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Kearns Brothers Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Kearns Brothers Inc offers free project estimates.
Yes, Kearns Brothers Inc offers eco-friendly accreditations.
Yes, Kearns Brothers Inc offers a 5% senior discount.
Yes, Kearns Brothers Inc offers emergency services.
Yes, Kearns Brothers Inc offers warranties.
Kearns Brothers Inc offers the following services: Roofing Installation & Repair, Sunrise Restorations Replacement Windows, Chimneys, Gutters & Gutter Protectors.

Contact information

2000 N Telegraph Rd, Dearborn, MI 48128

http://www.kearnsbrothers.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed