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Edwards Plumbing & Heating

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

A highly experienced plumbing company which uses licensed plumbing and hvac Technicians. We offer free estimates, no trip charges, all jobs are done same day after approval of homeowner. We offer senior citizen discounts 10% off, ad discount and financing available. A highly trusted and well rounded company with many years of experience, #1 for all your plumbing, heating and cooling needs. Cost is determined by the job.

Business highlights

63 years of trusted experience
Emergency Services Offered

Services we offer

Pipe, faucets, bath tub, showers, floor drains, kitchen sinks, grease traps, toilets, washer lines, water softeners, garbage disposals, hydro jetting, sewer line, gas vents, tree root removal, disposers, backflow prevention, sump, well pump, hvac, septic tanks, water heater repair & replacement.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.283 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
41%
4
10%
3
8%
2
5%
1
36%


Rating CategoryRating out of 5
quality
3.5
value
3.1
professionalism
3.6
responsiveness
3.6
punctuality
3.6
Showing 76-83 of 83 reviews

Mike Y.
04/2017
3.0
plumbing
  + -1 more
OK, Bait and switch
Description of Work: Drain open

Rating CategoryRating out of 5
value
3.0


marrissa G.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

James W.
07/2016
4.0
irrigation systems, plumbing
  + 0 more
Was fast and efficient.
Description of Work: Replaced toilet.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Mariel L.
01/2016
3.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$3,500

James R.
09/2015
1.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: They installed a new heating unit, a new water heater, and fixed a clogged pipe. They failed three inspections. They used four different people during the installation. Three of them were 1099 subs, not employees. Not sure any of them had any certification in HVAC installation. The quality of the work was so poor that when the AC compressor failed I hired another company to fix the burner cover, the wiring, and the condensation pump and line. It took Edwards 11 months to complete the work and pass the township inspection.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$4,000

Response from Edwards Plumbing & Heating
This is a completely false review. We keep all of our information on all customers. We have never done work for you or ever been to your address. Second of all we would never charge just 4000 dollars to fix a drain, water heater, and Furnace. That's way to cheap. The other problem with this review is that we never and I repeat never use subcontractors. Everyone that works here and we have more than 40 employees is a W2 employee. I do have a Jim Richardson that has a different address then the one posted on your profile and that customer was only charged 1100 dollars for a repair to a furnace and used our company for other items in the past. There are unfortunate cases when customers decide to do side jobs with employees to try to get a cheaper rate which is completely unethical on the part of the homeowner and the employee but it does happen. The Jim Richardson that we have in our system lives on borgstrom and has only paid our company a total of 2,000 on three separate jobs so if by chance you are the same person and you paid someone 4,000 for a furnace and water heater unit then you did it on the side and we are not responsible for anything if you did not do the work through our company. We keep very good records. Either you have us confused with another company or you decided to have an employee do the work on the side. Either way we certainly do not deserve to be slandered online by your self and lied about. I also caution you to be very careful because people are getting sued and companies are winning when people write reviews against companies that are not true and it can be proven. It's wrong and it's not smart. Your saying we did something in 2013 and then writing about it in 2015. This is an obvious attack with no merit. We go above and beyond to take care of our customers. You better look at who you wrote the check to because we don't have a Jim Richardson that paid us anywhere near 4000 dollars for anything.

Carl M.
08/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced bathroom faucets in sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$559

stefanie A.
07/2015
5.0
plumbing
  + -1 more
They are very good.
Description of Work: They fixed a kitchen faucet for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Laura C.
12/2012
5.0
plumbing
  + -1 more
see above
Description of Work: Prompt, polite, knowledgeable, efficient. Able to diagnose the problem and location quickly. Fair price. Same day emergency leak in one of our main plumbing lines. No service call charge, or charge for an estimate. Had to leave to obtain some of the materials. Returned very timely manner. Messy job. We now have two large pieces of drywall cut out But that was necessary to get to the pipes. Our house is very old. 100yrs. +. He also came out in the late afternoon on the day after Christmas. I would call them again, and would recommend them. Don't see how breaking thru the drywall could be prevented. On two levels of the house. It was a bad weather day, and they asked for our patience in getting here. But called and arrived within an hour or so. Could not ask for more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Edwards Plumbing & Heating
Thank you for your review.

Contact information

25003 Michigan Ave Suite 102, Dearborn, MI 48124

www.edwardsph.com

Service hours

Sunday:
8:00 AM - 7:30 AM
Monday:
8:00 AM - 7:30 AM
Tuesday:
8:00 AM - 7:30 AM
Wednesday:
8:00 AM - 7:30 AM
Thursday:
8:00 AM - 7:30 AM
Friday:
8:00 AM - 7:30 AM
Saturday:
8:00 AM - 7:30 AM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Sewer Cleaning,
Drain Cleaning,
Drain Pipe Installation,
Wells and Pumps,
Lawn Irrigation,
Water Filtration and Softening,
Water & Smoke Damage

FAQ

Edwards Plumbing & Heating is currently rated 3.2 overall out of 5.

Sunday: 8:00 AM - 7:30 AM

Monday: 8:00 AM - 7:30 AM

Tuesday: 8:00 AM - 7:30 AM

Wednesday: 8:00 AM - 7:30 AM

Thursday: 8:00 AM - 7:30 AM

Friday: 8:00 AM - 7:30 AM

Saturday: 8:00 AM - 7:30 AM

Edwards Plumbing & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Edwards Plumbing & Heating does not offer free project estimates.
No, Edwards Plumbing & Heating does not offer eco-friendly accreditations.
No, Edwards Plumbing & Heating does not offer a senior discount.
Yes, Edwards Plumbing & Heating offers emergency services.
Yes, Edwards Plumbing & Heating offers warranties.
Edwards Plumbing & Heating offers the following services: Pipe, faucets, bath tub, showers, floor drains, kitchen sinks, grease traps, toilets, washer lines, water softeners, garbage disposals, hydro jetting, sewer line, gas vents, tree root removal, disposers, backflow prevention, sump, well pump, hvac, septic tanks, water heater repair & replacement.

Contact information

25003 Michigan Ave Suite 102, Dearborn, MI 48124

www.edwardsph.com

Service hours

Sunday:
8:00 AM - 7:30 AM
Monday:
8:00 AM - 7:30 AM
Tuesday:
8:00 AM - 7:30 AM
Wednesday:
8:00 AM - 7:30 AM
Thursday:
8:00 AM - 7:30 AM
Friday:
8:00 AM - 7:30 AM
Saturday:
8:00 AM - 7:30 AM