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Parsons Heating and Cooling

Heating and Air Conditioning, Electrical, Metal Fabrication & Restoration,

About us

Authorised Carrier dealer, trusted member of the community for 85 yrs., free estimates, qualified technicians, same day appointments, 50% off trip charge when mention this ad (37.50 value)

Business highlights

99 years of trusted experience
Emergency Services Offered

Services we offer

installation and repair of residential & commercial furnaces, air conditioners, whole house humidifiers, air cleaners, & hot water tanks. We carry furnace & humidifier filters & parts. Furnace & air conditioner reconditioning.

Services we don't offer

duct cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Reviews

4.37 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.3
value
5.0
professionalism
4.3
responsiveness
4.2
punctuality
5.0
Showing 1-7 of 7 reviews

Jamie H.
03/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
I called Parsons heating , told the owner what was going on , he was at my house in less then an hour fixed it in under 30 minutes and very reasonably price ! Will do business again Thanks Keith đź‘Ť
Description of Work: Furnace stoped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Krista M.
06/2017
1.0
heating & air conditioning/hvac
  + -1 more
First and foremost the customer service is very lacking. I've missed countless appointments with Parsons because they will briefly knock and then leave. They do not call, wait, or even knock a second time which means if you are in the bathroom or changing a diaper you are screwed. They give you 5 hour appointment windows but neither call when they are on their way or when they actually arrive. And rescheduling is sometimes weeks out! The woman who answers the phone, Mary, is very short with you when you make any complaints or ask for the techs to come back after they left 5 minutes ago! That all being said they are simply not good contractors. I rent my condo and for the past 3 years this is the company my landlord chooses to use for heating and cooling services. The second-floor in my home had never been cooled or heated properly. My DTE bills were always skyhigh because I believe the thermostat was constantly pushing out cool air because the house would never reach the appropriate temperature. The first floor would be freezing and the second floor would be unbearably hot causing my kids to sleep downstairs in the summers. FINALLY my boyfriend couldn't take it anymore and called a different company to come out and check everything. After being in my basement for 10 minutes the contractor said there were multiple leaks and the coolant was low. After a 30 minute fix everything in my house worked correctly. After 3 YEARS of quarterly visits from Parsons and them saying everything was fine just change the filters more often. So yeah, 1 star. I wish I could give them zero.
Description of Work: Regular heating and cooling maintenance and repair as tenant

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0


Eileen M.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Parsons did a very good job. Nothing too exciting. I don’t remember the price, but I know that I wasn’t upset about it. They’re very honest and trustworthy. I think it was just the one guy that came out. He was fine, very professional, very polite, efficient. He cleaned up after himself. I think, I have used them ever since we bought our house 28 years ago, I don’t think I’ve ever used anybody else.
Description of Work: They had to repair something. He came our initially because we smelled gas and he did there thing, but then there was another issue with it. They had put in our furnace close to 15 years ago and they came out to service it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eileen M.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jo W.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
I have used them for a long time. They installed the furnace. They are pleasant. The technicians present themselves very well. They are quick, efficient and explain things. Nobody gets an ?A? with me even though they are good besides my plumber. The price is pretty standard.
Description of Work: I used Parsons Heating and Cooling. I needed a new filter and check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$69

Jo W.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
The service man arrived on time. He explained all that he was going to do. He dworked about 45 minutes and took all the garbage with him. I was VERY pleased.
Description of Work: cleaned the furnace. Carbon monoxide test. installed new filter and humidifier pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

09/2007
5.0
heating & air conditioning/hvac
  + -1 more
Parson s Heating and Electric was great. They always answer my questions and are never pushy. They are very professional and knowledgeable. They are not messy at all and I would really recommend them.
Description of Work: They serviced the heat and air system in my 1,000 square foot home checking filters and Freon levels. They come out when I call them and take an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100


    Contact information

    25431 W Warren, Dearborn Heights, MI 48127

    parsonsheatingandcooling.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Electrical,
    Metal Fabrication & Restoration,
    Gas Logs

    FAQ

    Parsons Heating and Cooling is currently rated 4.3 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Yes, Parsons Heating and Cooling offers free project estimates.
    No, Parsons Heating and Cooling does not offer eco-friendly accreditations.
    No, Parsons Heating and Cooling does not offer a senior discount.
    Yes, Parsons Heating and Cooling offers emergency services.
    Yes, Parsons Heating and Cooling offers warranties.
    Parsons Heating and Cooling offers the following services: installation and repair of residential & commercial furnaces, air conditioners, whole house humidifiers, air cleaners, & hot water tanks. We carry furnace & humidifier filters & parts. Furnace & air conditioner reconditioning.
    duct cleaning

    Contact information

    25431 W Warren, Dearborn Heights, MI 48127

    parsonsheatingandcooling.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM