Lucas Appliance

4.8(
24
)

appliance repair, small appliance repair service

About us

We are a locally owned and operated company, with over 15 years of industry experience. We value honesty, integrity and stand behind our work. We are a Built-In Certified Appliance Installer, specializing in brands such as Sub-Zero, Thermadore, Viking and Jenn Aire. We also provide superior installation or replacement services for standard appliances to include Whirlpool, Kenmore, KitchenAid and a variety of others. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

Business highlights

7 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

CreditCard

Reviews

4.824 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
4%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.8
responsiveness
4.9
Write a review
Showing 1-24 of 24 reviews
Jennifer P.
03/2024
5.0
Great fast, friendly service,priced amazing!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marisol D.
06/2020
5.0
The gentleman was very kind and detail on how he was going to fix the item. He got the work done. The price is very reasonable anywhere else they charge an arm and a leg. I highly recommend them.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
Angela P.
07/2019
5.0
Wonderful to work with. Came and fixed the problem quickly. Carl and Chris were very pleasant and knowledgeable. Very reasonable pricing and great customer service. I ve already recommended them to 2 other people. Will call them for my appliance needs from now on for sure!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John U.
10/2018
5.0
Arrives on time
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marcia K.
10/2018
4.5
Dependable and no surprises. Very happy.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Paul J.
10/2018
4.5
arrived a little early [much appreciated]. diagnosed the problem quickly, obtained the parts [having to drive out to 2 parts stores] and fixed the problem with my oven in one day for a fair price. will use again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
MaSharia J.
07/2018
5.0
Great service! Came out the same day that I called because he was in the area. I liked that he explained that problem in a way I could understand, and even showed my how to use some features on the dryer that I hadn’t used before. Price was reasonable and 5 months later my dryer is still working like new. Lucas Appliance will be the first I call if I have problem with any appliance.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Coleen P.
05/2018
5.0
Carl exceeded our expectations. He was prompt, communicated well and quickly fixed our broken washer. So grateful! Great value, too!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,598
Margaret C.
05/2018
5.0
Did good work, friendly service. I would hire him again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rick S.
05/2018
3.0
Expensive labor and service call. $90/hr.labor + $36/hr. service call.
Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
$160
Sylvia W.
04/2018
5.0
Use this company they do excellent work, very reliable.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mark M.
04/2018
5.0
Karl is a true professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
ANNETTE D.
04/2018
5.0
Same day service worked out! Can't beat that! Knowledgable, efficient, pleasant and professional!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Fatima I.
04/2018
5.0
awesome
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Angela W.
03/2018
5.0
I am so grateful for their quick and efficient service! I thought that I would have to buy a new refrigerator, but it was a quick low cost fix!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cynthia R.
02/2018
5.0
Nothing
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
JENNIFER L.
02/2018
5.0
Very efficient and pleasant
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gail C.
02/2018
5.0
I was very impressed with the service. They arrived on time performed the work and was very helpful in explaining the problem and the solution.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$171
Vaishali M.
02/2018
3.5
.
Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.5
Yes, I recommend this pro
Graham G.
02/2018
5.0
Fast response. Technically proficient. Root cause with solution and fixed immediately. Recommend highly.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Carolyn C.
02/2018
4.5
Punctual, polite, knowledgeable.
Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$59
Imad K.
02/2018
4.0
Job took a couple day for parts but the job was done good
Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Lorraine F.
01/2018
5.0
My fiRst home advisor experience, My stove burner woil not ignite, I got a call back from LUCAS immediately , the clean friendly repair man was at my home in less than 20 min repair took less than 15 min and please know this all took place on a Sunday afternoon I would recommend this company with no hesitation
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$59

    Contact information

    5436 Vivian Street, Dearborn Heights, MI 48125

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM
    Sunday:
    Closed

    Service Categories

    appliance repair,
    small appliance repair service

    FAQ

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Sunday: Closed

    Lucas Appliance accepts the following forms of payment: CreditCard
    Yes, Lucas Appliance offers free project estimates.
    No, Lucas Appliance does not offer eco-friendly accreditations.
    No, Lucas Appliance does not offer a senior discount.
    No, Lucas Appliance does not offer emergency services.
    Yes, Lucas Appliance offers warranties.

    Contact information

    5436 Vivian Street, Dearborn Heights, MI 48125

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM
    Sunday:
    Closed