Michigan Hidden Fence Inc

Dusty S. Was the technician that serviced our electronic dog fence. The fence had been cut by the cable company. Dusty was responsive, polite and knowledgable. He is an asset to his company.

Dusty S. did a great job, courteous, friendly and walked the lot with me to make sure how we wanted the fence placed. Walked me through how to use the transmitter and receiver. From my first call to install was less than a week.

The fence installer Dusty was very efficient and helpful when it came to the actual installation and also the ins and outs of operating the fence. Overall well worth it and a hassle-free experience.

Dusty was our installer. He was prompt, efficent and very helpful. He was very helpful with how the system worked and where and how we could use or adjust services if needed. I would highly recommend Dusty and Michigan Hidden Fence Inc.

Dusty s was the installer and was super professional and efficient… would recommend

I cannot speak to if the fence works well or not yet. Dusty S the installer left us with a broken collar that we cannot use. We wont be able to use it for nearly a week untill they bring us out a new collar. The worst part is while talking to Dusty after the install trying to figire out how they will get me a new collar. Dusty actully started laughing when i referenced i paid 1500 for a fence that I cannot use. I am very frustrated with how little he cared to rectify it. He made sure to point out they do not work the weekends numerous times as well.. hopefully Monday I will know if it works well or not. Service here was terrible though.

Great, Dusty was the installer for this job.

Great service. Good communication.

Fantastic- Came early, worked quickly. Very professional and friendly

Service installer (Dusty) was prompt, professional and knowledgeable. Answered all questions and provided good instructions for maintenance and set up. Would definitely recommend

Dusty (the installer) was on time, did a great job and was about as friendly as it gets. If there weren't flags showing where the perimeter is, you almost wouldn't know the work was done. Great price and an overall great experience.

Dusty S did a great job installing my fence. He was very courteous and helpful. He was also promptly on time. I would highly recommend!

Install was quick. Dusty was professional and answered all my questions.

Dusty was very informative and professional, he installed quickly and his work was clean.

Very quick and efficient. No issues at all, and would recommend to others

Dusty S. came to install an invisible fence today. He walked me through the property and provided helpful suggestions. Dusty was quite efficient and thorough in laying the fence and providing instructions. Very professional!

Dusty was very professional and polite. He did very neat job and I’m real picky. Would recommend him to a friend to install a fence.

From the phone call with Randy, to the install from Dusty - my husband and I were VERY pleased and impressed! Great quality & price, professional company and perfect install! No complaints at all - Thank you so much!!!! A Million stars!!!

It took just 2 hours and was completed.. It works well. We do have to train her..

I have had many problems with the fencing and the owner and some of his staff. Upon in stallion the technician cut my line to my telephone and internet. I let the tech know of the problem and he insisted he could not have cut the line. I told him the outage coincided with him digging in my yard. It was not until I asked him to call his boss about the problem was he able to determine where he cut the wire. I cut my grass after the fence was installed and the system went completely out. I called the company and Bethany in their office and told her what happened and immediately she accuses me of doing something to cause the problem. She sent someone out to my home and the tech discovered that the previous tech left a wire exposed in my yard. My dog sometimes received a shock when leaving the yard and sometimes depending on where she exits she doesn't get a shock. I asked for a refund and was told by Bethany, that the fence was in the ground so I can't get a refund. I asked to speak to the owner Randy and he was very rude to me. He said it was my fault and how I had the shock collar on that was the problem. I told him I had the collar on exactly the instruction manual stated. I read an excerpt from the manual about how the collar should be postioned. His response was that, was not what the manual said. I told him there was not anything in writing from his company stating I cannot get a refund. He hung the phone up on me. I filed a formal complaint with the BBB ( Better Business Bureau ) and I intend to go on every social media site and filing a claim with the small claims court in my area.

The invisible fence installed on our property by Michigan Hidden Fence does not work. After 2 service attempts to fix the problem, the issue still remains. On top of that, our dog was professionally trained by their recommended trainer and he walks right out of the line with ease. We received no returned calls or emails for months until the owner finally returned my call today. She would not refund my money for the faulty equipment I purchased and was extremely rude. Don’t buy their invisible fence!

Winter install. Wire to be buried in spring. All’s well so far

Service was fast and easy. Price was good too!

Very quick service provided by very polite young man. This is the second fence I have had installed by this company (I moved). They call to follow up with you and are very attentive.

Very smooth and the installation tech was very professional. I would recommend again. Thank you!