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WEST RIVER CARPETS INC

4.8(
11
)

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

... +4 more

Reviews

4.811 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
18%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Write a review
Showing 1-11 of 11 reviews
Jennifer R.
03/2017
5.0
carpet installation, flooring contractor
  + 0 more
They did a great job
Description of Work: Had a living room recarpeted. Jerry walked me through all my doubts and got me a good deal on carpet. Installer arrived with 3 minutes of scheduled time and did an excellent job!
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,150
Margaret R.
11/2015
5.0
gutter repair
  + -1 more
Great!
Description of Work: Installed Vinyl flooring-bathroom, kitchen, pantry
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marlene N L.
11/2015
5.0
carpet installation, countertops, hardwood floor
  + 1 more
unknown
Description of Work: Installed carpet in living room.
Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Gary G.
04/2015
5.0
carpet installation, countertops, flooring contractor, hardwood floor
  + 2 more
.
Description of Work: Hard wood flooring, carpet, tile, counter tops. Installers were great to work with. Erin was very easy to communicate with. Always got right back to me. Had great ideas to help me with decorating. Very pleased with everything.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Christ Our Savior L.
03/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Carpeting and flooring
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Paul B.
06/2013
5.0
carpet installation, flooring contractor
  + 0 more
We looked at Vinyl sheet flooring, but it was too expensive. We settled on carpet again. Sales was fine, went smooth. They had a great selection. Access to their large selection of remnants made for a good experience selecting the carpet. Installation scheduling went well. Our calendars are a bit tight, so finding times went OK. We had to schedule a couple of weeks out. Installation went well, they were on time and professional. The carpet looks nice, I really can't fully rate the install at an A. Nothing is bad enough that I would have the installers back out, but I'm not as blown away as I hoped to be. The edges of the carpet at the baseboards are not as smooth as I would like, it looks a bit ragged. Also I can see the seams faintly in some sections of the carpet. Not glaringly, but just enough that I know they are there.
Description of Work: Sold and installed carpet and pad in basement
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
Susan G.
10/2012
5.0
flooring contractor
  + -1 more
From quote to install the process went very well. The installer did a steller job and offered extra assistance that made my life easier as I became ill just before the installation date and would have had difficulty doing this myself at the time.
Description of Work: Installation of laminate floor in living room and hall
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
joanne B.
08/2012
4.0
hardwood floor
  + -1 more
I will use them again in the future.
Description of Work: I purchased hardwood flooring for a couple of rooms from West River Carpet.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,000
06/2006
4.0
carpet installation
  + -1 more
THEY DO GOOD QUALITY OF WORK, AND HAVE GOOD CLEAN UP. THEY ALSO ARE VERY AWARE OF HOW THEY DO THEIR JOB. THEY ARE ALSO FRIENDLY, AND HAVE EXCELLENT PEOPLE SKILLS THAT I DID ENJOY.
Description of Work: WE HAD NEW CARPET INSTALLED IN OUR LIVING ROOM AND BASEMENT.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,500
06/2006
5.0
carpet installation
  + -1 more
THE JOB THEY DID LOOKS FANTASTIC AND HAS STAYED DOWN AND IN PLACE FOR QUITE SOME TIME. THEY DO VERY QUALITY WORK AND TAKE PRIDE IN DOING SO. THEY ALSO MAKE SURE THAT WE FEEL COMFORTABLE ABOUT THE WORK THAT IS ABOUT TO COMMENCE.
Description of Work: THEY CARPETED THE LIVING ROOM AND A STAIRWELL.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
06/2006
5.0
carpet installation
  + -1 more
THEIR PRICE WAS CONSIDERABLY LOWER THAN OTHER PLACES WE CHECKED OUT. THEY HAD A EXCELLENT SELECTION TO CHOOSE FROM. WE WERE EXTREMELY PLEASED WITH THEIR CUSTOMER SERVICE.
Description of Work: THEY REPLACED THE ENTIRE CARPET IN OUR LIVING ROOM AND IN ONE OF OUR BATHROOMS.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200

    Contact information

    4627 W RIVER DR NE, Comstock Park, MI 49321

    Westrivercarpets.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Countertops and Backsplashes,
    Gutters,
    Interior Design and Decorating,
    Ceramic Tile

    FAQ

    WEST RIVER CARPETS INC is currently rated 4.8 overall out of 5.
    No, WEST RIVER CARPETS INC does not offer free project estimates.
    No, WEST RIVER CARPETS INC does not offer eco-friendly accreditations.
    No, WEST RIVER CARPETS INC does not offer a senior discount.
    No, WEST RIVER CARPETS INC does not offer emergency services.
    No, WEST RIVER CARPETS INC does not offer warranties.

    Contact information

    4627 W RIVER DR NE, Comstock Park, MI 49321

    Westrivercarpets.com