GREAT LAKES GRANITE WORKS

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Great! We were having a new sink installed and did not think that the granite would need to be cut larger - after the plumber got there and took my old sink out, we discovered the new sink would not fit - I called Great Lakes and they came out that afternoon! (which I really appreciated since I would have had to go without a kitchen sink until they were able to come out!) This company is awesome to work with!

Had an excellent experience with GLGW. Marcy and Dawn in the office were accommodating and great to deal with. I would categorize their installer's work as precise, detailed and competent. They premeasured our kitchen way in advance and created templates for the new granite tops. When the day came to install the granite top, it went like clockwork. They also made the backsplash so its thinner than the counter top. Very nice to look at. This may be a minor detail but its important. I thought their price was fair for the quality of the work. One thing noticeable was that they color-matched the adhesive they applied between the backsplash and the counter. Because of the cost of putting Granite (or quartz), we took our time (about 8 mos) selecting a contractor. We shopped at 5 places plus attended the Parade of Homes where we could see the installed work. The parade of Homes is a great way to inspect work of various contractors. IMHO, selecting a contractor to do granite, quartz or any solid surface work cannot be rushed. And price should not be the sole basis. Best advise - ask to look at several of their work. I have seen work of other installers that made me feel really good that I went with GLGW.There are cheaper alternatives out there but as they say "you get what you pay for". I highly recommend them.

We chose the other contractor.

Viewed the remnants in the showroom, selected and paid 1/2 down. Installer took measurements in a few days, and the complete granite countertop and under-mount sink was installed in 3 1/2 weeks.

we've had them back twice for minor corrections: they were great!

In both cases they were willing to give us plenty of sample pieces to bring home and take a look at. They are very good at making valuable and reasonable recommendations on color, style, etc. From start to finish it was beautifully done and on schedule.

I have never met a more enthusiastic sales force, without being an owner of the company Dawn Bigelow was knowledgeable and obviously loved her job and the product she was selling. She made our purchase easy after showing us through their factory and showroom. A workman had to come to the house to measure and then return two weeks later to install. We received calls advising of his arrival and how long the job would take. We really appreciated the punctuality and professional work done by the employees of Great Lakes Granite.