Started by our grandfather after returning from active duty in World War II. We specialize in heating, air conditioning and plumbing.
Business highlights
79 years of trusted experience
Emergency Services Offered
Services we offer
Air duct and dryer vent cleaning, electrical, generators, heating & A/C, homes duct work, plumbing, drain cleaning, water softeners & water heaters. Home Energy Audits including: Thermal Infrared Scan, Blower Door Testing, Combustion Appliance Metering, and Building Envelope Analysis. Energy Efficiency Improvements including: Cellulose and Foam Insulation, Energy Efficient Heating, Cooling and Water Heating, and air sealing.
Inspection and tune up of air conditioning system. Very thorough. Did not try to sell me anything I didn't need. Did give me some suggestions that saved me some money when they could have tried to sell me something instead of just giving advice. Just in and out - very straightforward which I appreciate greatly. Would definitely use again.
Description of Work: Inspection and tune up of air conditioning system. Very thorough. Did not try to sell me anything I didn't need. Did give me some suggestions that saved me some money when they could have tried to sell me something instead of just giving advice. Just in and out - very straightforward which I appreciate greatly. Would definitely use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Matheson Heating & Air Conditioning Inc
We appreciate your business! Thank you for choosing us to service your system. Thank you, Michael Matheson
Thomas M.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
I purchased a big deal for an annual furnace checkup. The price was very good, particularly when I compared it to what other companies were charging. I was given the next available appointment which was only a couple of weeks out. Their rep arrived exactly on time,completed a thorough checkup and cleaning and conducted himself with courtesy and professionalism. I will be calling them in the spring to service my air conditioning unit.
Description of Work: I purchased a BigDeal from Matheson Heating & Air Conditioning Inc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Response from Matheson Heating & Air Conditioning Inc
Thank you for contacting us. We enjoyed working with you and look forward to servicing your systems in the future. Best regards, Michael Matheson
Eric S.
11/2013
2.0
plumbing
+ -1 more
I thought the price was high, but no other company was available to do the work that day, so I asked them to make the repair. I had requested a breakdown of the costs prior to the work being done, but they refused. It only took the repairman an hour for the repair. I estimated that the cost of the parts was less than $50, so the labor equated to $300 / hour! We also had previously purchased a water softener from someone else and asked Matheson to quote the installation. Their quote was about $1,000. Later that day we had another company from Angie's List provide an estimate. Their quote was only $575. This confirmed my concerns that Matheson charged too much for the original repair. This was very disappointing, because I specifically signed up for Angie's list, because I wanted to avoid haggling about the service and price.
Description of Work: Replaced a leaking shut off valve. They also quoted doing other work.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$350
Response from Matheson Heating & Air Conditioning Inc
I'm very sorry that the member was not completely satisfied with our price. We use a professional up front pricing guide that utilizes national averages for repairs. The price we quote for a repair also includes a 1-year parts and labor warranty in addition to the costs of office staff, vehicle expenses, answering service, computer systems, phones, uniforms, training, health insurance, etc. Everything necessary to deliver a high quality repair on time and ensure complete satisfaction. In this instance we were on time as scheduled, thoroughly diagnosed the problem, quoted an up front price for the repairs, explained the repair to the member, received the member's authorization and then conducted a professional high quality repair of the system. Had additional time or materials been required the member would not have been charged anymore than the original up front price quoted and agreed upon. Due to the experience of our highly trained plumbing technician the repair went extremely well and the member's system was up and running sooner than expected. Unfortunately, the member was still not completely satisfied. As a result, we will immediately issue a 100% refund to the member. Should a problem arise with our repair within the next 12 months we will stand behind our warranty and correct the issue immediately. I'm very sorry that our company is not a good fit for the member and wish him the very best in locating a new service company. Sincerely, Michael Matheson
Lucia E.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
Dennis was on time, very professional and took his time to check and inspect everything. I have the feeling they are reliable company. Will definitely use them again and will recommend them to family and friends.
Description of Work: They did a tune-up with 9-point checking, cleaning, inspecting, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Raghuram L.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
Tech was on time. Prompt and Professional.
Description of Work: Took apart the coil, cleaned it and put it back. Well done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
carol S.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
Tech did a great job. Took apart boiler and cleaned everything. We were very impressed and it was a great deal.
Description of Work: winter tune up on boiler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$55
Robert D.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
The service was fine. They were thorough.
Description of Work: I used the big deal that I purchased from Matheson Heating & Air Conditioning Incorporated probably four or five months ago for a furnace checkup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Marlene B.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
I went on Angie's list to find a Heating and Cooling Co. to clean 3 furnaces. I came across Mathesons. The company had an A rating and a coupon that offered furnace cleaning and inspection for $55.00. Since I had three furnaces to be cleaned this was an extremely good deal. I made the appointment and was told I would be called 30 minutes prior to them arriving. As it turned out the tech had the wrong number but called the office to verify my appointment. The office called me and everything went as planned. The tech, Travis, I believe was his name, was very professional and got right to the job. The next day I had an appointment for a furnace cleaning at my house. I totally forgot about the appointment and left the house on an errand. When I remembered the appointment I called the office and they were able to re-route the tech (Travis again) to allow me time to get home and not miss my appointment.
Description of Work: Furnace cleaning and inspection for 3 furnaces.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Angela M.
11/2013
1.0
heating & air conditioning/hvac
+ -1 more
Horrible. I bought the deal on the site. It said that I would be contacted by the provider by November 4. It is November 19 and I am yet to receive a call. I will be requesting a refund and will contact another provider.
Description of Work: Nothing. They have not contacted me to complete the service that I paid for so gave them and F. The price is too high for zero work and overall the professionalism left a lot to be desired. If they can't even call, I would not trust them with my home.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$55
Response from Matheson Heating & Air Conditioning Inc
I am very sorry for the miscommuication on our part. I would like to offer you a free furnace tune-up for your inconvenience. Best regards. Michael
Jeanne K.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
My husband handled it so there isn't much of a story except that he was pleased.
Description of Work: It was a 10-point check up on the furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
David C.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
The service was performed promptly and professionally and I will definitely use them again.
Description of Work: Furnace Tune-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Kenneth K.
11/2013
5.0
heating & air conditioning/hvac, plumbing, water heater repair, dryer vent cleaning
+ 2 more
I worked through three quotes and although Matheson was not the lowest they were the most complete and knowledgeable. The system was a really good balance between state-of-the-art and the system the system that offered the best return on investment. Although we talked about many different options I felt the system that we finally decided upon is a good solid solution that we will be comfortable with for years to come. This was a very large job and they showed up with a large team and completed the job in one day with a little touch up on Saturday. The sales engineer was very helpful in understanding the options and what the real cost of the system was going to be after rebates. I he helped out by applying for the rebates on my behalf, very welcome add.
Description of Work: Removed two old furnace's, A/C units, and water heater and replaced with energy efficient units.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
Sandra S.
11/2013
1.0
heating & air conditioning/hvac
+ -1 more
I called them about work on my furnace because they have such great reviews on Angie's List. The person who answered the phone said a gentleman would call me the next morning to set up an appointment. Three days later, and I still haven't heard back from them. I finally called another company. Perhaps Matheson's does good work, but it is very unprofessional never to return a call for service.
Description of Work: Nothing.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Sharon S.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
My furnace was shutting down frequently, but it is not an old furnace. I bought the special 10-point inspection. The gentleman arrived on time, and went right to work. He checked everything, and cleaned out the dirt. The furnace has work superbly ever since. He was very professional, and explained thoroughly my problem (a lot of dirt). I woulld definately call Matheson again for any problems my furnace and air conditioner are having, or for purchasing new units.
Description of Work: Checked and cleaned furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
William D.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
Trevor was careful and thorough. He didn't do a hard sell on the humidifier pad, just showed it to me and said he had a new one if I wanted to buy it. He was very personable and professional.
Description of Work: In addition to the 10 point tuneup (included in the total cost number) Trevor installed a replacement humidifier pad and a replacement thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
William S.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
Showed up on time, performed service to my satisfaction, courteous personnel; installed new humidifier filter($21).
Description of Work: MATHESON HEATING AND AIR CONDITIONING INC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$76
Kendra P.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
I purchased a Deal for an inspection at my house. I received an email a day later stating that they did not come to my area for service. Thankfully Angie's List refunded my account the full amount.
Description of Work: Nothing.
Rating Category
Rating out of 5
responsiveness
5.0
Response from Matheson Heating & Air Conditioning Inc
Thank you for thinking of us. I'm sorry you're outside of our service area. Best regards, Michael Matheson
Daniel W.
11/2013
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
The service was excellent. They were timely, called first and the communication with them was excellent. The installation went smoothly. Three people removed the old water heaters and put the new ones in. They completed the work in the frame in they indicated they would , which was about four hours. I would highly recommend them without hesitation.
Description of Work: They performed a furnace tune up on two furnaces. They also installed two hot water heaters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,331.19
Response from Matheson Heating & Air Conditioning Inc
Thank you for your business and for taking the time to review our company! I'm happy to hear that everything went smoothly. If you have any questions or need further assistance please let us know. We have a full service plumbing department ready to serve you. We appreciate your business! Kindest regards, Michael Matheson
Jose C.
11/2013
1.0
heating & air conditioning/hvac
+ -1 more
The service provider failed to respond after multiple calls and emails, when I finally contacted them by phone, they told me they cannot make appointments on Saturdays, that I should call on Monday.
Description of Work: I purchased a Big Deal from Matheson Heating & Air Conditioning, Inc.
Rating Category
Rating out of 5
$55
Response from Matheson Heating & Air Conditioning Inc
I apologize for the miscommunication on our part and thank you for bringing this to my attention. I will have it corrected immediately. Thank you, Michael Matheson
Maureen B.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
I bought the furnace cleaning through your website. I knew my furnace needed cleaning but it also would not stay lite. He showed up at the correct time. When cleaning the furnace he showed me the part that was causing the problem. He cleaned that part and now I have heat. I was pleasantly surprised that I did not need to buy anything else.
Description of Work: He cleaned my furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Response from Matheson Heating & Air Conditioning Inc
I'm happy to hear we were able to get your furnace up and running for you without any additional parts or service. If you have any questions or concerns please let us know. We're here to serve you. Thank you for placing your trust in us, Michael Matheson
Jessica B.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
Matheson was quick to contact me regarding scheduling our appointment. They showed up on schedule and completed the work in a professional manner.
Description of Work: Serviced furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Response from Matheson Heating & Air Conditioning Inc
Thank you for your business. I'm happy to hear that we were quick to contact you and get you scheduled. We were fortunate enough to have a rush of business during the month you purchased your Big Deal and it certainly "stress tested" our office staff. With the huge call volume our team performed very well and I'm extremely proud of them. Way to go Pam, Marchia, and Mo! I'll be sure to forward your compliments and review on to them as well. Thank you so much, Michael
Samantha A.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
It was great A really nice tech came and explained everything to me
Description of Work: They performed a 20 point check on both of my ac units
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Matheson Heating & Air Conditioning Inc
I appreciate your business. If you have any questions regarding anything about your house please let me know. If we don't have the answer then we have a network of professional contractors that we can recommend to you. These are companies that we've worked with in the past and have cultivated decades long relationships with. Thank you for placing your trust in us! Michael
Clarence D.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
Punctual, courteous, informative and quick
Description of Work: Furnace tuneup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Response from Matheson Heating & Air Conditioning Inc
Thank you for your business! Michael Matheson
Joan M.
10/2013
2.0
heating & air conditioning/hvac
+ -1 more
I purchased a coupon for a furnace 10 point inspection. The listing showed that it was available in my area but when I called to make and appointment I was told they do not service my area. We are in the same county as they are & they service the town next to us. Their loss!!!!
Description of Work: Nothing!
Rating Category
Rating out of 5
$55
Response from Matheson Heating & Air Conditioning Inc
I'm very sorry that we disappointed you and are unable to service your location. Unfortunately, we have to draw the line for the service area as best as possible in order to provide the best service as efficiently as possible. It only takes 1 call at the edge of our service area to take longer than anticipated and the schedule is thrown off for everyone. I hope you understand. It is our loss and once again I am very sorry. Sincerely, Michael
Thomas W.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
It went very well. I purchased a one for myself and one for my son. They came out and did their job and did it well.
Description of Work: I purchased a Big Deal for $55 for 10 Point Precision Furnace Tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Response from Matheson Heating & Air Conditioning Inc
Thank you for recommending us to your son. We love working for entire families like yours. Best regards, Michael
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Water Heaters,
Air Duct Cleaning,
Water Filtration and Softening,
Electrical,
Dryer Vent Cleaning,
Drain Cleaning,
Insulation,
Energy Efficiency Auditing,
Metal Fabrication & Restoration,
Generator
FAQ
Matheson Heating & Air Conditioning Inc is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Matheson Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Matheson Heating & Air Conditioning Inc offers eco-friendly accreditations.
No, Matheson Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Matheson Heating & Air Conditioning Inc offers emergency services.
Yes, Matheson Heating & Air Conditioning Inc offers warranties.
Matheson Heating & Air Conditioning Inc offers the following services: Air duct and dryer vent cleaning, electrical, generators, heating & A/C, homes duct work, plumbing, drain cleaning, water softeners & water heaters. Home Energy Audits including: Thermal Infrared Scan, Blower Door Testing, Combustion Appliance Metering, and Building Envelope Analysis. Energy Efficiency Improvements including: Cellulose and Foam Insulation, Energy Efficient Heating, Cooling and Water Heating, and air sealing.