Hoover Electric, Plumbing, Heating And Cooling

Excellent. Donnie was knowledgeable, courteous and professional. We were so pleased with his service we requested an estimate for future work!

It went great. The technician Jared was great.

They did an amazing job and I would definitely hire them again. They were out in an instant as I had an emergency situation. I would recommend them as well.

John did a fantastic job. Can't say enough good things about him and Hoover. This was my first time with Hoover and I will definitely use them again.

Dustin was knowledgeable, professional, polite and timely. Hoover was able to schedule Dustin to come to my home to repair the emergency leak in my refrigerator water line and replace my faulty water main valves when competitor plumbing companies could not. I’m pleased and impressed with Dustin and Hoover and I will use them again in the future, as needed!

On time, polite, professional and provided a quote that was reasonable.

Donnie did an excellent job on 2 items at my house. He replaced an old and heavy light fixture in my kitchen with an updated fixture that I provided. He did a great job with clean up and took away the old fixture and the 4 long fluorescent bulbs so I did not need to dispose of them. He also successfully diagnosed the cause of a problem with a light in my office and tracked it down to the light switch. (This had been frustrating because the switch started working again the day after I made the appointment.)

Excellent! Dustin always does a great job!

Called at 7am and they told me someone would be out in the afternoon. They waited until the afternoon to call me and tell me they won't be able to make it. Now it's too late to get someone to fix it. Very unprofessional.

Nathan is always a pleasure to work with. He is very professional and does a great job.

Everything went very well. Service performed was great

He gave me a price work will be done next Wednesday

It went well! Dave checked different things, including the sump pump, which was working! He was pretty thorough in checking everything he felt could be the cause. Personable and professional.

Good so far. Whole home filtration plus whole home water shut off repair will happen next week.

Wonderful as usual and yes I will use them again.

My furnace went out while I was on vacation, and I came back to a very cold house. I called Hoover, and they set an appointment the same day. The tech gave me options and completed the repair based upon my selections. After the tech left, I heard a very loud grinding noise coming from the furnace. I left a voicemail, then followed up with a phone call the next morning. The customer service representative scheduled a return visit 3 days out. I talked to a manager and explained the situation, and he sent someone out in 30 minutes. The tech came out, corrected the issue. He handled himself professionally and left me a happy customer when the situation could have been otherwise. I would definitely recommend using Hoover.

Excellent!! Very professional and will definitely use again.

Quality work. Clean and courteous. They wear shoes covers in my home.

Service was awesome and I learned a few technical terms and meanings....LOL. I will use Hoover again as my #1 choice

It went well! The guys were efficient and professional!

Great job by Dave Godwin and his partners. Walked me through everything that needed to be done. They were on time and finished the job in a timely matter. Very professional. I will recommend to friends.

Total rip off, not recommended. $60 just to provide estimate. Clog clearing option was ruled out. $379 estimate just to install the garbage disposal I purchased at Home Depot. Didn't use the service since it was total rip-off. Service technician ask questions such as did you take time off work, so you prefer to complete the repair today, how old is the house?, good house,... These things shouldn't be the factor in repair cost. Total rip-off, very bad attitude. Called another plumber and fixed the garbage disposal for nominal cost $50. Even for installation the alternate plumber quoted just $125. Now I saved the installation cost $379 and returned the new Garbage disposal $259., total savings of $638. Good lesson, I'll never call Hoover. Save your time and money, don't call Hoover.

Good. I didn't have to be home to supervise. He knew what he was doing and cleaned up once done.

The manager told me one thing and the employees told me another thing, they charge me a lot and they are very unprofessional.

Services were all performed to our satisfaction. The technicians were professional and timely but the price gouging is reason enough never to call them again.