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Great Dane Heating & Air Conditioning

4.7(
145
)

Generator

About us

Great Dane Heating and Air Conditioning is your award winning Carrier Factory Authorized Dealer serving the Metro Detroit area since 1999. Great Dane was conceived by Mr. Josh Bigelow, with the idea that your service or installation experience should be worry free and focus on customer needs. As homeowners, too often we have heard of contractor experiences that were less than perfect or down right horrific. Therefore, Mr. Bigelow started Great Dane with the idea that everyone should be able to, “Experience the Service You Deserve!” This idea has evolved into not only into the company motto, but into the pillar of the Great Dane experience. Since 1999, the Great Dane team has successfully embraced this concept and integrated this philosophy to build one of this nation’s most highly recognized heating and cooling teams. Great Dane is the only Carrier Dealer in Michigan to receive the prestigious Carrier President's Award 8 times including 2018. Great Dane is also 1 one of only 7 North American Technician Excellence Quality Circle Contractors serving southeast Michigan.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial repair, maintenance, installation. furnace, central air, ductless air conditioning, boilers, standby generators, custom duct, zoning, air cleaners. humidifiers, UV air purifiers, water heaters & tankless water heaters.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7145 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
8%
3
6%
2
1%
1
6%
Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Write a review
Showing 101-125 of 145 reviews
Troy H.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Excellent job!!
Description of Work: Furnace tune-up
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Great Dane Heating & Air Conditioning
We appreciate you taking time to rate our services and we look forward to serving you again!! Thank you for choosing Great Dane!
Joe S.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Did a good job.
Description of Work: Furnace Checkup
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99.95
Response from Great Dane Heating & Air Conditioning
Thank you for choosing Great Dane for you recent furnace tune-up. We appreciate the opportunity to serve you and we look forward to serving you again. S. Ford Manager
Michael H.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Great Dane Heating & Air Conditioning
Thank you for choosing Great Dane! We appreciate your business and we look forward to serving you again! Appreciatively, S. Ford Manager
Margaret e B.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
I was very pleased with them.
Description of Work: Air conditioning.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Great Dane Heating & Air Conditioning
Thank you for choosing Great Dane for your recent air conditioning repair. We appreciate the opportunity to serve you! Respectfully, S. Ford Manager
Jane T.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are really good.
Description of Work: They replaced a part on the inside unit.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Derek P.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Great Dane Heating & Air Conditioning
Thank you again for choosing Great Dane last year for your new heating and cooling system. We are pleased to hear that you were please with your recent maintenance visit from our service department.. We look forward to seeing you when its time for your next maintenance check. Respectfully, S. Ford Manager
Peggy R.
02/2017
3.0
water heater repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Response from Great Dane Heating & Air Conditioning
We are a bit confused. I know that we had installed your furnace and air conditioner last year, but I do not see that we installed or serviced your water heater. I do however see that we have your furnace and a/c maintenance scheduled for this coming spring. If there is something we can assist you with, than please feel free to contact us at your convenience. We do appreciate your business over the past 13 years and we look forward to continuing to be your choice. Respectfully, S. Ford Manager
Lisa P.
01/2017
1.0
water heater repair
  + -1 more
Very bad, the problem still there.
Description of Work: Today, Saturday January 21, 11:13 am we are still waiting for our fix after several days without hot water, this is one of the worse services I seen in my life.
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
Response from Great Dane Heating & Air Conditioning
We apologize for the delay in restoring your hot water. We fully understand the inconvenience of not having hot water. Unfortunately, the problem had to do with a running change on the model of your water heater. The manufacture of your water heater had changed gas valves, and we inadvertently were given the gas valve that your water heater does not use. Therefore, the delay was created by the misinformation we were given. Fortunately, we were able to restore your water heater yesterday once we received the correct gas valve. We do hope that you have regained confidence and trust in our ability and we look forward to the possibility of serving you again! Respectfully, S. Ford Manager
WILLIAM/DELL L.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Great Dane Heating & Air Conditioning
Thank you for your having Great Dane perform your recent furnace maintenance as a member of our Customer Care Program. We appreciate your continued patronage and we look forward to seeing you in the spring for your routine central air maintenance. Respectfully, S. Ford Manager
Nicole B.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
very well.
Description of Work: Furnace inspection and cleaning with diagnostic.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sarah M.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Friendly service. Quick appointment time. The service technician was very thorough and fixed our furnace problem. Professional and very great with my children asking a ton of questions.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Great Dane Heating & Air Conditioning
Thank you for choosing Great Dane for your recent furnace repair. We are happy to hear that our technician was helpful in answering your children's questions. Maybe one day they will want to pursue a career in HVAC. We look forward to assisting you again in the future! Respectfully, S. Ford Manager
Judith R.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Great Dane Heating & Air Conditioning
Thank you for choosing Great Dane for your recent purchase. We look forward to serving you again in the future! Appreciatively, S. Ford Manager
Virginia G.
07/2016
3.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
Response from Great Dane Heating & Air Conditioning
We appreciate the opportunity to serve you and we are pleased to see that you would choose to hire us again. We look forward to that opportunity! Respectfully, S. Ford Manager
MARIA D.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Great Dane Heating & Air Conditioning
Thank you for taking the time to give us a review. We are pleased to see that you were happy with your experience. Respectfully, S. Ford Manager
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Great Dane Heating & Air Conditioning
Thank you for choosing Great Dane for your recent central air conditioner maintenance. We appreciate the opportunity to serve you and we look forward to assisting you in the future. Respectfully, S. Ford Manager
Daryl E.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Great Dane Heating & Air Conditioning
Thank you for choosing Great Dane for your recent service. We appreciate your patronage and we look forward to serving you again! Thank you, S. Ford Manager
Vernell W.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced my furnace, they came in did a very professional job, I was very pleased
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Great Dane Heating & Air Conditioning
Thank you for choosing Great Dane for your recent furnace installation. We appreciate you business and we look forward to serving you again! Respectfully, S. Ford Manager
Lena C.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Great Dane Heating & Air Conditioning
Thank you for choosing Great Dane for your recent service. We appreciate the opportunity to assist you and we look forward to serving you again in the future. Respectfully, S. Ford Manager
Scott B.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Outstanding company to work with. Sales people know their products well. Installation was done a promised and clear up was complete. Minor problems after installation was corrected quickly and to my satisfaction. Would recommend them highly.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Great Dane Heating & Air Conditioning
Thank you for the great review. We appreciate the opportunity to serve you and we look forward to assisting you again in the future! Respectfully, S. Ford
Tanya T.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Great Dane Heating & Air Conditioning
Thank you very much for the great rating. We appreciate your business and we look forward to serving you again in the future! Respectfully, S. Ford Manager
Steven L.
01/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: cleaned & checked furnace then advised that furnace needed to be replaced. Went with another company as their price for new furnace much higher
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$100
Response from Great Dane Heating & Air Conditioning
We are sorry to hear that we could not earn your business for your replacement furnace. We understand there are many choices and the prices can very significantly from one model to another. I regret that we were not given an opportunity to find a more suitable model that fit your budget. However, I am pleased to hear that our serviceman kept you and your family safe by finding what could have been a very unsafe condition. Our greatest priority is our customers health and safety! We look forward to the possibility to serve you again in the future. Respectfully, S. Ford Manager
Regina W.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It went very well. I bought a brand new furnace and air conditioner system from them last year. They came out for my annual furnace check.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Great Dane Heating & Air Conditioning
Thank you for choosing Great Dane to perform maintenance on the new system that we installed last year. We appreciate your continued patronage and we look forward to serving you again!! Appreciatively, S. Ford Manager
John M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Great Dane Heating & Air Conditioning
Thank you for the excellent rating. We are glad you were pleased with our services. Thank you, S. Ford Manager
Stephanie M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I needed my entire heat exchanger replaced, Joel came out after the initial inspection and went right to work at 9 and had everything wrapped up by noon. He was friendly and informative, I really appreciate how quickly they were able to get everything sorted out, order a new part and complete the work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$700
Response from Great Dane Heating & Air Conditioning
Thank you for choosing Great Dane for your heat exchanger replacement. We appreciate being your choice for this project and we will be sure to share your experience with our technician. Appreciatively, S. Ford Manager
Jane T.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did heating and A/C service.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Great Dane Heating & Air Conditioning
Thank you for choosing Great Dane for you heating and air conditioning maintenance. We appreciated the opportunity to serve you and we look forward to seeing you for your next maintenance call. Thank you, S. Ford Manager

Contact information

36611 Gratiot Ave, Clinton Township, MI 48035

http://www.greatdanehvac.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Insured
Licensed*
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Generator

FAQ

Great Dane Heating & Air Conditioning is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

Great Dane Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Great Dane Heating & Air Conditioning offers free project estimates.
Yes, Great Dane Heating & Air Conditioning offers eco-friendly accreditations.
Yes, Great Dane Heating & Air Conditioning offers a 5% senior discount.
Yes, Great Dane Heating & Air Conditioning offers emergency services.
Yes, Great Dane Heating & Air Conditioning offers warranties.
Great Dane Heating & Air Conditioning offers the following services: Residential and commercial repair, maintenance, installation. furnace, central air, ductless air conditioning, boilers, standby generators, custom duct, zoning, air cleaners. humidifiers, UV air purifiers, water heaters & tankless water heaters.

Contact information

36611 Gratiot Ave, Clinton Township, MI 48035

http://www.greatdanehvac.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM