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Custom Temperature Control

Heating and Air Conditioning, Water Heaters, Appliance Repair,

About us

Custom Temperature Control is a Michigan Heating, Air Conditioning, Heat Pump, and furnace repair, service, replacement and maintenance company located in Oakland County. Custom Temperature Control will send you only the best technician for air conditioner or furnace repair as well as all air conditioner & furnace replacement and boiler installation in Auburn Hills MI, Berkley MI, Birmingham MI, Bloomfield Hills MI, Center Line MI, Clawson MI, Clinton Township MI, Commerce Charter Township MI. Additional contact name - Tony Garrish. Award winning.

Business highlights

42 years of trusted experience

Services we offer

Commercial & Residential Ventilation, Hot Water Tanks, Heating & Air Conditioning

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9304 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 276-300 of 304 reviews

Mojahed A.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

Response from Custom Temperature Control
Thank you for your business and your kind posting on AList. We look forward to our continued relationship. Have a "COOL" summer.

Carol O.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Custom Temperature Control
Thank you for the "A" grade! We love it when our customers are happy! Please remember us for all of your future HVAC needs.

Gayle M.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Custom Temperature Control
Thank you for taking the time to recognize us on Angies List. We appreciate you and your business and the faith you put in us. Have a cool Summer.

Munehiro B.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Installation was very good.
Description of Work: Heating and cooling and water heater installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Response from Custom Temperature Control
Good morning! Thank you for your awesome rating of our company. It is friends/clients like yourself and your husband that inspires us, boosts our moral and helps us be the best we know to be. Thank you for your business and we hope that you SPREAD the word! Enjoy your summer.

Susan W.
04/2015
2.0
heating & air conditioning/hvac, roofing
  + 0 more
unknown
Description of Work: Estimate for B-vents for new roof area seemed high, but they were going to replace vent pipes and move away form outside window through crawl space after roofers removed boards allowing access. When they showed, suddenly the plan was to move pipes below ceiling, in the living space, creating new holes in wood panel ceiling of just replace sleeves outside as per roofers suggestion. Naturally, I picked the later. They claimed that one pipe was actually cracked and would have to be replaced. Ok. When came time to pay the bill, it was the same and quoted, even though they only did half of the job quoted. The job foreman said first, the "owner" underquoted the job. Then they wanted to charge me an hourly rate (for 4-5 hours each) for two guys and they had to run all over town to collect parts, even though every single part they used was available at Home Depot. I expected that the cost would be significantly less because they changed the plan and then tried to claim I changed the plan. I only choose from the two options they gave when my roof was torn off and their part had to be completed before the roofers could finish. They also tried to tell me that the work they did do actually cost another $200 but they were giving me a break to honor the original quote. When I disputed the price I would actually pay, they threatened to come back, go up on my new roof and remove the parts they installed and showed up to do just that, had a ladder to the roof, as they were just leaving me a phone message that the foreman was on the way. Communication was poor, to say the least, between the workmen, myself and then the owner. They changed the plan and tried to insist that I did. I don't believe they needed to drive to multiple places and great distance to collect materials. I expected to pay a fair price for their services and they wouldn't budge on the the amount due. Theit only solution was to remove parts that were attached inside my house and sealed into the new roof, leaving hole to the outside and destroying the work the roofers had completed. I refused to allow them any where near my roof and eventually offered them $850 to settle, which they accepted. I feel that they were unprofessional, not completely honest and maybe tried to take advantage of a single female at their mercy. I would trust them and I would never reccommend them.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$1,150

Response from Custom Temperature Control
We are sorry that Mrs. [member name removed] is not satisfied, however, we did and do try our best to make all customers satisfied. Just as she feels taken advantage of, we feel the same. Suffice it to say, it was simply an unfortunate experience for all involved.

Firdevs A.
03/2015
4.0
heating & air conditioning/hvac
  + -1 more
The service was satisfactory.
Description of Work: Replaced parts on furnace.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$700

Response from Custom Temperature Control
Thank you for taking the time to recognize our work. We hope you will call us again and are happy you are satisfied.

James G.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace went out, burner would not come on. Called them on Tuesday Dec. 30th and they were out within 2 hours. Identified a bad control board, went to local supplier and picked one up and back to replace it within the hour. Furnace worked for two days and then went out again on New Years Day. Called the after hours number and they had someone out within the hour and found a loose wire, fixed it at no additional cost and has been working since.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

Response from Custom Temperature Control
It always makes our day when we have satisfied customers! Thank you so much for your kind words. Remember us in the Spring when and if you need service or cleaning of your equipment.

jeff J.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Have used them for years to maintain furnace. Installed new furnace 5/13 and gave competitive price. Township inspector commented saying they did a great installation.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Custom Temperature Control
What a wonderful way to start our very cold day! Thanks for your kind words! We appreciate you and all our customers!

Karen S.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: installed new furnace and air conditioner. Great job,worked efficiently and cleaned up everything. Owner can out 1/26/15 to make sure everything functioning as expected and said he will be back in spring to re-check air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Response from Custom Temperature Control
Thank you for your kind words! We strive to make our customers happy and appreciate being recognized. See you in the Spring.

Lee A.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went great!
Description of Work: I purchased a deal for a spring a/c tune-up.
Rating CategoryRating out of 5
Yes, I recommend this pro
$49.95

Response from Custom Temperature Control
"Thank you for your support and we look forward to seeing you in the Spring! Spread the word!!

Sarah C.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Custom Temperature Control
Thank you for your wonderful evaluation of out service. While we were at your home in October....I am pretty sure it wasn't 1970. I am certain it was 2014! Made me laugh! Thanks so much again!!

Rajesh P.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Custom Temperature Control
Thank you so much for your kind words! What a way to start our New Year. We hope your hew AprilAire is keeping you comfortable. We appreciate your business!

Donna S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
The service was good. I liked it.
Description of Work: Annual heating and A/C service agreement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$179

Response from Custom Temperature Control
Thank you for your business, we were glad to make sure you and your son were happy! Have a good year and toasty winter.

Donna S.
12/2014
5.0
handyman service, roofing, water heater repair
  + 1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Custom Temperature Control
(removed member's initial) - thanks for the favorable remarks on A-List. Our continued goal is the have happy clients who would refer us and return to us. Thank you for your business and have a wonderful new year.

John H.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Custom Temperature Control
Thanks so very much for our "Straight A" rating. We appreciate your kind words and are grateful for wonderful customers as yourself!

Mark H.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Diagnosed, fixed, recharged and cleaned AC unit. Vary happy with service, the tech was vary nice and professional. Would not hesitate to call again if need arises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Custom Temperature Control
Mr. [removed member's name]: thank you for your kind words! We will be sure our tech receives the kudos from you. We look forward to servicing you again. Jackie

Alvin L.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Mo came out and evaluated my HVAC units. I was impressed with his professionalism. I believe he gave us a fair price for the work he performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Custom Temperature Control
Mr. [removed member name]: We are happy to hear your kind words regarding Mo. We agree that he is a polite and professional technician. We look forward to your continued loyalty to Custom Temperature Control. Jackie

Kirsten J.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Everything went fine.
Description of Work: Custom Temperature Control, Inc. installed an air-conditioning unit for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,499

Bruce S.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very professional.
Description of Work: Furnace cleaning and check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49.5

Response from Custom Temperature Control
(member name removed) thanks for the positive review. I hope it hasn't been two years since we were out. If so time for a check up!

Melanie M.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Did not use them
Description of Work: I did not use them. Only spoke with them by phone. I ended up with my family member doing the work. They were, by phone very professional and kind

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert L.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They checked out the system, fixed the problems they found, and told me what I needed to do and to watch for in the future. Courteous and pleasant to work with.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michelle M.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tony was really nice, he explained several things about the furnace that I did not know, was thorough in his diagnosing the problem and fixed it. They came on the same day, which was really great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Muneer A.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
Very well
Description of Work: We contacted them regarding AC performance in different rooms. They representative called promptly and scheduled the appointment. They are providing us the estimate for zoning. Will write more details when the work is completed. Will highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144.99

Jeffrey L.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
great
Description of Work: We had a very complex computer controller problem that took multiple trips to diagnose and fix. While spending $600 was a shock they had to make multiple trips and use multiple parts to finally get a fix that would last. The furnace manufacturer provided incorrect information but their technical expertise overcame poor engineering and documentation of the product. They are expensive but very good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jacquelyn S.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
On Time. Efficient. Pleased.
Description of Work: Checked Air Condit. Condenser Fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Contact information

158 S Rochester Rd, Clawson, MI 48017

www.customtempcontrol.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Appliance Repair,
Air Duct Cleaning,
Electrical,
Roofing,
Handyman Services,
Dryer Vent Cleaning,
Auto Detailing

FAQ

Custom Temperature Control is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 AM

Tuesday: 8:00 AM - 5:00 AM

Wednesday: 8:00 AM - 5:00 AM

Thursday: 8:00 AM - 5:00 AM

Friday: 8:00 AM - 5:00 AM

Saturday: Closed

Custom Temperature Control accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Custom Temperature Control offers free project estimates.
Yes, Custom Temperature Control offers eco-friendly accreditations.
No, Custom Temperature Control does not offer a senior discount.
No, Custom Temperature Control does not offer emergency services.
Yes, Custom Temperature Control offers warranties.
Custom Temperature Control offers the following services: Commercial & Residential Ventilation, Hot Water Tanks, Heating & Air Conditioning

Contact information

158 S Rochester Rd, Clawson, MI 48017

www.customtempcontrol.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
Closed