About us
Business highlights
42 years of trusted experience
Services we offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Photos of past projects
Reviews
4.9304 Reviews
Showing 226-250 of 304 reviews
Chris F.
09/2018
heating & air conditioning/hvac
 + -1 moreExcellent.
Description of Work: They disconnected my AC unit during construction, installed new Nest thermostat, and they are out twice a year for annual maintenance.
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Yes, I recommend this pro
Response from Custom Temperature Control
Robert E.
07/2017
heating & air conditioning/hvac
 + -1 moreService was excellent
Description of Work: Install specialized filter for our furnace
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Yes, I recommend this pro
Response from Custom Temperature Control
Marie B.
10/2009
heating & air conditioning/hvac
 + -1 moreMo, the technician was very polite and professional. He explained in detail proper customer maintenance of my furnace. He answered all my questions I even took notes!! .Customers are treated with respect and dignity . The price of $101.00 included a humidifer pad AT $26.00. I used the coupon on Angies list for $15. I will be using this company again!!
Description of Work: furnace cleaning and inspection
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Yes, I recommend this pro
$101
DICK S.
10/2009
heating & air conditioning/hvac
 + -1 moreThey were very professional. They did what they said they were going to do. They provided top notch service. When needed, we'll use them again.
Description of Work: They installed a new heating and air conditioner for us two years ago.
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Yes, I recommend this pro
JOHN S.
10/2009
heating & air conditioning/hvac
 + -1 moreTheir pricing was reasonable. They do what they say they are going to do. They provide superior service, better then you normally find.
Description of Work: They put in a new heating system and air conditioning 2 years ago.
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Yes, I recommend this pro
Michelle C.
10/2009
heating & air conditioning/hvac
 + -1 moreI thought it was going to be costly but it turned out only to be a maintenence issue. They were very honest and did a great job. I would use them again.
Description of Work: My furnace wasn't working. They took the unit out and investigated what was wrong. They found out it was clogged and blew it all out to make it work.
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Yes, I recommend this pro
Scott M.
10/2009
heating & air conditioning/hvac
 + -1 moreIt's turned out good so far. I would definitely use them again.
Description of Work: We were having problems with our air conditioning every year. They put more coolant in and were able to try to solve the problem.
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Yes, I recommend this pro
sabrina S.
10/2009
heating & air conditioning/hvac
 + -1 moreThey were available when other heating and cooling companies were not available. They also respond quickly. They are consistant and send the same man out every time. I love this company and will continue to use them.
Description of Work: They have cleaned out our heater ducts.
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Yes, I recommend this pro
MARILYN L.
10/2009
heating & air conditioning/hvac
 + -1 moreThe repairman (I wish I could remember his name; he was terrific) was very knowledgeable and professional. He thoroughly inspected the furnace. Although he saw nothing indicating any cracks or leaks, he checked it with a carbon monoxide detector -- which the Hinson repairman had said wouldn't show anything, even though carbon monoxide was supposedly being sent throughout my house so that the furnace needed to be turned off -- and determined that the level of carbon monoxide was 0 ppm. The Hinson guy said if he tested, it would be 1-2 ppm which turns out to be a normal background level that anyone might expect. The Hinson guy said that 1-2 ppm would be sufficient to require him to turn off the furnace. The repairman from Custom Temperature Control explained to me in a clear and simple fashion how a heat exchange works, what the "cracks" that Hinson pointed out actually were (markings from contact), and what to be concerned about in the future. I appreciated his taking the time to clarify with me what the situation with my furnace was, and was not.
Description of Work: Hinson Heating and Airconditioning had come out to do a fall service on my furnace and had turned it off, stating it was dangerous and leaking carbon monoxide. I was skeptical, and got the nameof Custom Temperature Control from a neighbor. I spoke with Tony, the owner, who arranged to have his repairman come out and give a second opinion. Although I didn't call until around 3:00 p.m., the repairman came out within a couple of hours because I was concerned about the safety of the furnace.
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Yes, I recommend this pro
$121
Patrick C.
09/2009
heating & air conditioning/hvac
 + -1 moreI called Tony, the owner of CTC, on Thursday for a furnace inspection and correction of the connection of the water heater flue to the chimney. He asked if Wednesday would work, I said no, and he offered Monday (only 2 work days away). His technician, Mo was scheduled to show up a 2pm. He called at 1:30 to let me know he was en route and was there by 1:55. He went straight to work, fixed the flue, inspected and cleaned the furnace, explained how to read the diagnostic lights, and walked me through the process so I could clean the furnace flame sensor myself. Impressive! He even reminded me to print the Angie's List coupon so I could save $15 dollars.
Description of Work: I needed an annual furnace inspection and correction of the connection of the water heater flue to the chimney. Mo, the technician fixed the flue, inspected and cleaned the furnace, explained how to read the diagnostic lights, and walked me through the process so I could clean the furnace flame sensor myself. Impressive!
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Yes, I recommend this pro
$240
Deborah R.
09/2009
heating & air conditioning/hvac
 + -1 moreThe workers (Moe and the other gentlemen) know their stuff and are respectful. Tony's wife and Tony staff the office. They fixed my HVAC freon problem and gave me honest estimates on remaining useful life of fixtures.
Description of Work: Tony and his company for $120 a year provide a twice-yearly checkup on HVAC and heating systems. They are extremely personable and conscientious individuals. As an example, during one checkup they noted that my dryer had excessive lint build-up in an airflow, which was potentially a dangerous condition. I have had them install a humidifier, during which they also upgraded one of the air outflows (too small sized from previous contractor.).
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Yes, I recommend this pro
$120
Dianne H.
09/2009
heating & air conditioning/hvac
 + -1 moreMy air exchanger for my air conditioner was leaking and the weather was very very hot. I joined Angie's list to find a reputable company. I left a message with Custom Temperature Control. I received a call back from Tony the same day and set-up an appointment for, I beleive it was the next day. I had to change my initial appointment because of a scheduling conflict. Tony was very accommodating and the service man (Mo) was here at the rescheduled time. Mo checked out the unit and replaced the filters I had taken out to clean and couldn't put back. Mo explained and demonstrated the problem with the water pump. He then left to get a new part. He was back in a very short time and finished the job. Needless to say I was elated to have my airconditioning working again and not flooding my basement.
Description of Work: Air conditioner was leaking water. Mo cleaned my air exchanger, replaced the filters, and replaced the leaking water pump.
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Yes, I recommend this pro
$300
Patricia N.
08/2009
heating & air conditioning/hvac
 + -1 moreDuring the winter, my renters complained of a leak from the parts surrounding the boiler and the company I called at the time originally estimated over $2000 for repairs! When called back to actually repair the unit, and discovering that they were talking to the renter (I am in a different state), they decided that they could merely tighten some joints, which they did. Needless to say, I was a little suspicious. While I was at the house in July, I contacted Custom Temperature Control to come out and clean the boiler and check that all was in order. They did find that the float in the air vent needed to be replaced, and that could of caused the earlier leak. Everything else was fine.
Description of Work: Clean and check boiler for baseboard heating system
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Yes, I recommend this pro
$130
LEAH S.
08/2009
heating & air conditioning/hvac
 + -1 moreThey are efficient and always come on time. They are also very polite and very helpful. Their pricing is very good as well. They gave me a 10 % discount as I asked them to check both my furnace and heating and cooling system. The quality of their work is very good and I have been satisfied with their service.
Description of Work: They do the maintenance and servicing of my heating and air conditioning system. They also check my furnace.
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Yes, I recommend this pro
PAMELA W.
08/2009
heating & air conditioning/hvac
 + -1 moreIt went very good, very helpful, would definetely recomend them. The price was reasonable.
Description of Work: Had my A/C and Furnace serviced.
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Yes, I recommend this pro
$135
Dale M.
07/2009
heating & air conditioning/hvac
 + -1 moreThe owner Tony was right on time when he came out to give an estimate. Unlike some of the other companies he actually checked the blower on the furnace to make sure it was sized correctly for the air conditioning. He also measured the plenum to make sure the new coil would fit. He did not try to upsell me a more expensive unit and was very professional. On installation day the tech, Moe, also showed up right on time. He had the job done in less than 5 hours and the work quality looks good. He answered all of my questions and was very professional. So far (1 day) the unit is working well. All in all one of the best experiences I've had with a HVAC contractor.
Description of Work: Replaced an existing central air conditioner.
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Yes, I recommend this pro
$2,300
Seema D.
07/2009
heating & air conditioning/hvac
 + -1 moreBoth Tony and Moe, were extremely friendly and professional. They had really great advice and were super patient with all my questions (I don't know much about AC units). I received a really nice thank you letter from Tony after the job was completed...I'm looking forward to ongoing maintenance with this company! Thanks Angie's List!
Description of Work: One of our air conditioning units had stopped working. Called Custom Temp., Tony (the owner) got back to me very promptly, and we were able to set up a time for the following day. The day of the job, I got a call from Tony telling me exactly when his guy,Moe, would be there. Moe showed up very promptly (within the window given), assessed the problem, explained everything he was doing in detail, answered all of my questions, fixed the AC unit, waited for it to cycle to be sure things were alright, asked me if I had any more questions/conerns, honored my Angie's List coupon, and was then on his way.
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Yes, I recommend this pro
$200
Brent L.
05/2009
heating & air conditioning/hvac
 + -1 moreIt went great. The technician they sent out (Mo), was great, friendly, courteous, and professional. He showed me what needed to be replaced, and explained why it had problems (design problems). He also explained how it could be prevented in the future. I had been using a "re-usable" filter, and it was not being cleaned properly, and was causing the heat exchanger to get too hot. He said, I'm better off using the disposable filters. I bought some more and hopefully won't have this problem again.
Description of Work: I had originally searched Angie's List back in January to have a heater repaired in my rental home. I had the tenant pick (out of three choices) the contractor that would be able to make her schedule to get the work done. She made a good choice and picked Custom Temp Control. They came out, made a repair to get the heater back online and running. I live in Texas and wasn't able to come up to see the problem until April. I called CTC and they looked up my file and told me exactly what the problem was. (I was impressed with the fact that they had the records to know exactly what was wrong, and it took only minutes to find my file). My heat exchanger had gone bad, and the manufacturer was offering a replacement at a discounted price. They said it would probably take a few weeks to get a new heat exchanger, I said that was great, but it'd be even better if I could get it replaced when I was in town. The gentleman I spoke to on the phone said he'd see what he could do. I got a call a few hours later, and he said that they had an exchanger being shipped overnight, and they could put it in the next day. I was impressed.
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Yes, I recommend this pro
$650
Deborah P.
03/2009
heating & air conditioning/hvac
 + -1 moreCustom Temperature Control answered their phone at noon on Sunday and sent out Moe to see what the problem was. He was to our house in just 2 hours, saw we had a cracked ignitor and had the problem fixed within the hour. We were impressed with the service, so asked him to give us a quote on installing a humidifier as well and we were called the next day with a very reasonable quote.
Description of Work: Our furnace quit working on a cold February Sunday morning. I found their name in Angie's List and called to see if they would come out on a weekend.
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Yes, I recommend this pro
$200
Michael D.
07/2008
heating & air conditioning/hvac
 + -1 moreThey removed the old system and cleaned up after themselves. They worked around our workplace needs and did not interfere with our work at all.
Description of Work: Had a new heating and cooling system installed in a small building. Their price was fair, and they did nice clean work. I would use them again.
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Yes, I recommend this pro
$5,000
DICK S.
11/2007
heating & air conditioning/hvac
 + -1 moreTheir work was excellent and both the owner(Tony) and his employee (Ron?) went about their duties quickly and thoroughly. When he changed one of the items to a lower priced item, after explaining everything and getting our approval, he dropped the total price $36 even though we would never have known. The work was done last week and everything is working fine. We received a follow-up letter from Tony today, which was nice.
Description of Work: Custom replaced our 46 year old furnace and air conditioner in about 1 1/2 man days.
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Yes, I recommend this pro
$5,200
Deborah R.
09/2007
heating & air conditioning/hvac
 + -1 moreOther than my description above, the owner gives you a call a week prior to the technician's arrival to schedule and a reminder the day before. They return calls to answer questions and seem to know the Royal Oak and Oakland county area well. (They do HVAC for a number of businesses and residents.) All individuals with the firm were respectful of my schedule (I travel) and were prompt and thorough. The technician took the time to explain whatever I needed. He replaced the filter (which was free because I had prepaid for a service contract), cleaned the burners, blower, pilot, checked the temperature (which confirmed the intake air problem), checked all safety. He did not press the issue but stated that if I were interested in adding a humidifier (I live in an older house without a humidifier and am originally from the South so I didn't understand why it is a good idea to add humidity), gave me a quote for $385 installed. Seems reasonable.
Description of Work: Tony runs this company with his wife. I found their ad for a free home energy assessment in a local paper and made the appointment. Tony did a tour of my house and mentioned where the air intake to the furnace was incorrectly installed, did a tour of the existing Bryant central air condenser unit outside and looked at the furnace. His firm offers either a 1 year contract for spring and fall inspection of furnace and air systems or you can pay per visit. The rate (I believe $180 was reasonable). Last week his worker, Ron, came and cleaned my 20 year-old finance, did a carbon monoxide test and pronounced the furnace sound. Tony and his wife have a newsletter and guarantee their work.
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Yes, I recommend this pro
$180
DEBRA B.
08/2007
heating & air conditioning/hvac
 + -1 moreWorking with this company was a great experience. I feel this is a very honest company to hire. They would never charge for any service they did not perform or try to sell anything that was not needed. It is very refreshing to know this company exists when there are so many heating and cooling companies that cannot be trusted. Their work quality was excellent and Moe was very knowledgeable. The owner of the company, Tony, was very friendly to talk to when I called for service. It is also refreshing that this company has been in business for many years. I will only hire Custom Temperature Control.
Description of Work: Performed a furnace and humidifier checkup for the winter. Also purchased a 1 year warranty for the inspection which includes an air conditioning check, the checkup for the furnace the following winter season as well as a discount on all products that may be needed for the following year. The technician was Moe. He was prompt and very professional. He did a thorough check on all my heating and cooling equipment, including showing me how to use my new thermostat.
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Yes, I recommend this pro
$360
K L.
06/2006
heating & air conditioning/hvac
 + -1 moreTony was outstanding, from scheduling an estimate to completing the job. The crew was very professional and everyone was proactive in correcting an electrical problem that occurred while testing the new air conditioning unit. The rates were very competitive and I would highly recommend this company!
Description of Work: Installed new high efficiency furnace and air conditioner. Removed old equipment and made all necessary electrical connections. Obtained permits.
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Yes, I recommend this pro
$4,500
03/2006
heating & air conditioning/hvac
 + -1 moreI HAVE BEEN VERY PLEASED WITH THIS COMPANY. THEY ARE VERY REASONABLY PRICED AND DO VERY QUICK WORK. THEY COME WHEN IT IS CONVENIENT FOR ME AND ARE VERY NICE GUYS.
Description of Work: THEY CHECKED THE HEATER AND AIR CONDITIONER, CHANGED THE FILTER, AND MADE SURE EVERYTHING WAS FUNCTIONING PROPERLY FOR THE WINTER.
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Yes, I recommend this pro
$80
Contact information
158 S Rochester Rd, Clawson, MI 48017
www.customtempcontrol.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 AMTuesday:
8:00 AM - 5:00 AMWednesday:
8:00 AM - 5:00 AMThursday:
8:00 AM - 5:00 AMFriday:
8:00 AM - 5:00 AMSaturday:
ClosedLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters,
Appliance Repair,
Air Duct Cleaning,
Electrical,
Roofing,
Handyman Services,
Dryer Vent Cleaning,
Auto Detailing
FAQ
Custom Temperature Control is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Saturday: Closed
Custom Temperature Control accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Custom Temperature Control offers free project estimates.
Yes, Custom Temperature Control offers eco-friendly accreditations.
No, Custom Temperature Control does not offer a senior discount.
No, Custom Temperature Control does not offer emergency services.
Yes, Custom Temperature Control offers warranties.
Custom Temperature Control offers the following services: Commercial & Residential Ventilation, Hot Water Tanks, Heating & Air Conditioning
Contact information
158 S Rochester Rd, Clawson, MI 48017
www.customtempcontrol.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 AMTuesday:
8:00 AM - 5:00 AMWednesday:
8:00 AM - 5:00 AMThursday:
8:00 AM - 5:00 AMFriday:
8:00 AM - 5:00 AMSaturday:
Closed