Custom Temperature Control is a Michigan Heating, Air Conditioning, Heat Pump, and furnace repair, service, replacement and maintenance company located in Oakland County. Custom Temperature Control will send you only the best technician for air conditioner or furnace repair as well as all air conditioner & furnace replacement and boiler installation in Auburn Hills MI, Berkley MI, Birmingham MI, Bloomfield Hills MI, Center Line MI, Clawson MI, Clinton Township MI, Commerce Charter Township MI. Additional contact name - Tony Garrish. Award winning.
Business highlights
42 years of trusted experience
Services we offer
Commercial & Residential Ventilation, Hot Water Tanks, Heating & Air Conditioning
Everything went smoothly. They were very pleasant on my initial phone call and agreed to honor a coupon even though it was expired. They also were able to squeeze-in my appointment on the next business day to accomodate my busy work schedule. The technician was on time, very professional, and did a good thorough job. I definitely plan to use Customer Temperature Control again in the future!
Description of Work: They did a 20-point furnace inspection, cleaned the furnace, and replaced the humidifier filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Roy M.
11/2010
5.0
heating & air conditioning/hvac
 + -1 more
Tony came out and took a look at old system in vintage 1936 house. Gathered data and designed new system. Price seemed reasonable for the amount of work. We decided on a date and they showed up on time and got the job done in the amount of time they estimated. Excellent piping work and top notch sheet metal fabrication. System works great and we could not be happier. If you want a first class installation with good communication and no surprises, call these guys.
Description of Work: Complete new top of the line York Furnace and Air Conditioner. Also installed York Aircleaner and UV air treatment system. Also new A.O. Smith water heater. Required extensive piping for exhaust and combustion air.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,500
Anthony E.
11/2010
5.0
heating & air conditioning/hvac
 + -1 more
Very professional. We will use again.
Description of Work: Furnace Cleaning and maintence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Carol O.
11/2010
5.0
heating & air conditioning/hvac
 + -1 more
I took advantage of an Angie's Deal which would have cost twice what I had paid. Though the full price was still much cheaper than I have paid in the past. As I was looking for a new company to service my furnace, I felt I couldn't lose. And I didn't. The service technician took his time with me and answered every question I put to him. He went over everything and fixed what was needed. He also serviced my furnace humidifier. When I asked him about replacing my furnace, he was upfront with me and said my furnace was in good condition and didn't really need to be replaced. However, now would be a good time to replace it with the tax credit available and I would end up with a more energy efficient furnace. This is something for me to consider. I am very pleased with the service and attention I received and would not hesitate to call them back.
Description of Work: Full furnace tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49.5
KIMBERLY W.
11/2010
5.0
heating & air conditioning/hvac
 + -1 more
I received notification of Angie's Big Deal for a 50% off a 20-point furnace inspection. I purchased and called right away for an appointment. Tony answered the phone and was scheduled an appointment for within a week. On the day of the appointment, Tony was prompt, pleasant and professional. His was thorough and efficient. He was courteous with me, my husband, the dog and cats (even when they seemed to want to "help" him, he was amused rather than annoyed). I would call Tony again and have recommended to friends already.
Description of Work: Complete furnace check and tune-up; replace furnace filter; replace humidifier filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Lori C.
11/2010
5.0
heating & air conditioning/hvac
 + -1 more
Excellent service. Very prompt and thorough.
Description of Work: 20 pt furnace check
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Kevin K.
11/2010
5.0
appliance repair, heating & air conditioning/hvac
 + 0 more
I'd put up with short showers and limited hot water for too long. I'd attempted a repair 2 years ago, but it didn't help the problem. I called this company about something else, but mentioned my problem with the water heater during my phone conversation. I spoke directly with the Owner, Tony. I gave him numbers from my 10 year old water heater and was able to efficiently locate the correct replacement thermostat. His serviceman was there first thing in the AM, as promised; was very knowledgeable and thorough, politely answered questions and was very professional.
Description of Work: Replaced Water Heater thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
DIANE B.
11/2010
5.0
heating & air conditioning/hvac
 + -1 more
It was fabulous. They were very responsive, polite, and professional. They actually came before they were scheduled, but called to make sure it was ok. They were helpful to point other things out other than the furnace wprl. They left me more information and were patient in explaining what they were doing and ways to keep watch on my furnace.
Description of Work: I purchased the Big Deal for 50% off a 20+ point furnace tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49.5
Melissa S.
10/2010
5.0
heating & air conditioning/hvac
 + -1 more
Mr. Garrish came out to our house on time, called ahead to verify, and was very personable, professional, and knowledgable in his estimate. His estimates were also priced competitively and included all necessary work to complete the job. Had something unrelated to him or his company not come up, we would have proceeded. Overall we HIGHLY recommend Custom Temperature Control Inc. and will share his information with any friends/family that end up needing heating/cooling replacement in the future.
Description of Work: Gave estimate on replacing a 23 year old gas furnace and a/c unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
thomas L.
09/2010
5.0
heating & air conditioning/hvac
 + -1 more
EXCELLENT WORK, HIGHLY SKILLED WORK FORCE. BEING IN SKILLED TRADES MY SELF I KNOW WORKMEN WHO DO THERE WORK THE CORRECT WAY
Description of Work: INSTALLED CENTRAL AIR CONDITIONING UNIT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,100
Michael R.
09/2010
5.0
heating & air conditioning/hvac
 + -1 more
I was extremely pleased with the service I received from Custom Temperature Control. After my 33 year old air conditioner died, I called three highly rated companies for bids. While all three did good job returning my calls promptly and giving me a quote for the job, Custom Temp seemed to be the most knowledgable about what it would actually take to do it. My furnace required extra-long intake and exhaust runs, and Tony knew exactly what was required to do the job. He said he had done a number of them and it was not a problem. (I did not get this from the other two companies.) He provided me with several options for equipment and let me decide which as best for my needs. Being an engineer myself, I had quite a few questions about how things worked and why one item was better than another. He was always very patient with me and answered all of my questions to my satisfaction. His quote was also extremely price competitive, making sure that I was aware of all of the various federal, state, and local rebates. He even clued me into a utility company rebate that neither of the other two sales reps mentioned. When the team showed up to do the job, they were polite, conscientious, and hard-working. They showed up on time and put down drop cloths to protect the carpeting wherever they walked. They completed the job within the time proposed, even ending early. When the job was complete, I received a thorough explanation and demonstration of the equipment's operation. They cleaned up everything and made sure I was completely satisfied with the installation before leaving. I would recommend this company, without reservation, to anyone considering a new furnace or A/C. They are smaller, but highly capable!
Description of Work: Replaced existing gas furnace and central air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Martin H.
09/2010
5.0
heating & air conditioning/hvac
 + -1 more
Our 30 year old gas furnace was in need of repair and we decided to replace it with a new high efficiency unit and take advantage of several incentives. Tony (the owner) reviewed the current installation and made some recommendations. His inspection was thorough and his proposal included items not mentioned by other contractors we had asked to quote. He promptly e-mailed a detailed quotation, included option pricing on some details we had requested. The work was started and completed on schedule. They also repaired a leaky cold water pipe near the furnace at no charge. After completing the installation and clean-up, we were given a full explanation of the new furnace features and controls; and all the paperwork we needed for the rebate and tax incentive submissions was provided at the same time. (Federal, State, Gas Company and Manufacturer rebates). This business really understands the meaning of customer satisfaction!
Description of Work: Replace gas forced air furnace, thermostat and air cleaner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
nona/frank B.
09/2010
5.0
heating & air conditioning/hvac
 + -1 more
It went extremely well. When we had a problem with the unit on a Saturday we called them and Moe, one of the service gentlemen came out with in an hour to look at the unit. Less than a week later, after they ordered the part they installed it, and fixed the problem. This company, during the estimate, was the only one to examine the home in full to make sure that he installed the correct sized unit. They were very professional, courteous and had great customer service.
Description of Work: They installed a new furnace and AC unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ERIN P.
09/2010
5.0
heating & air conditioning/hvac
 + -1 more
CTC was great to work with. They provided detailed quotes that were very clear. They took the time to explain the HVAC terminology to my wife and me. They were always on time. They did a great job deinstalling the old system and installing the new one. The new system is working great. They did a good job cleaning up after themselves. Tony (CTC?s president) followed up with us?.explaining to us how the system works and how to best use the system. I would recommend them to any family or friend.
Description of Work: Replace furnace and central air system. Fix/improve ducting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,300
Anthony K.
09/2010
5.0
heating & air conditioning/hvac
 + -1 more
From start to finish, it was an excellent experience. Tony stopped by as quickly as he could, going out of his way to accommodate my schedule. He was quick to provide a proposal, and clearly explain the tasks to be performed. He and his techs were also able to use the materials I had. I'm certain this is never ideal, but everything worked for them, and there were no other purchases I needed to make. His staff was prompt, efficient, and neat. The workspace was left cleared. While there, they did some quick inspections of the existing system and configuration, and provided advice. Although I didn't shop them, I think that can be a difficult comparison. I've very glad to read of the experiences through Angie's List. I did some quick pulse checks on pricing on the internet, and found it was ballpark. I work in the service industry, and very much realize quality and performance are significantly more valuable than saving $50. The price was higher than I'd anticipated, but I felt comfortable with their performance, professionalism, and guarantee. I will be using them in the future for service, and wouldn't hesitate to recommend them.
Description of Work: Connect AC unit I had already purchased and had waiting.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$775
Aaron P.
07/2010
5.0
heating & air conditioning/hvac
 + -1 more
Tony was very professional and informative. He came out twice before the purchase to go over any questions and to help me pick the right system for my home. The install was between 8am to 5pm on Monday and some fabricated parts and fine tuning to the system was done on Tuesday. The workers were quiet and polite during the install and Tony came out Tuesday after everything was done to answer questions and go over the rebates. He also offered to come out if I had any problems after the system was up and running for a while.
Description of Work: Had a 96% furnace, 14.5 SEER air conditioner, humidifier, and air cleaner from York installed. Also came with a 10 year parts and labor warranty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,235
Response from Custom Temperature Control
Thank you for taking the time to report on our company. We strive to provide the quality workmanship that Angie's List members expect.
Jeffrey B.
07/2010
5.0
heating & air conditioning/hvac
 + -1 more
They were wonderful from the first phone call to the last! Came out the very same day that we called and were able to fit us in the next day to repair our unit. They also installed the unit in less time than they had anticipated and were very accommodating to our busy schedule. They were polite, respectful and neat. I would use them again and again no questions!!!
Description of Work: They replaced our air conditioning unit. However, prior to doing so they fully explained why our prior one was broken, as well as give us a few other options as to how else we could temporarily fix it for less money!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,400
sylvia V.
07/2010
5.0
heating & air conditioning/hvac
 + -1 more
The experience was positive from start to finish. The woman I spoke to on the phone was pleasant and arranged a diagnostic appointment the same day I called. The repairperson (Anthony Garrish) was prompt, professional, and pleasant. Even though he did not have the part to fix the system, he left us with a much-appreciated temporary solution and air conditioning. He returned a few days later (at our convenience; he was willing to come the next day) and completed the repair and tested the system. We have had no problems with the A/C since.
Description of Work: Diagnosis of air conditioning problem (faulty control board), temporary repair while waiting for the new control board (i.e. bypassing control board by tying blower motor into line power), and finally, installation of the new board and testing of the system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500.29
rick W.
07/2010
5.0
heating & air conditioning/hvac
 + -1 more
Anthony at Custom Temperature Control went above and beyond for me. I intend to use this company in September for a furnace check-up. I would recommend Custom Temperature Control to any one.
Description of Work: I had a water leak coming from one of the pipes for the air conditioner going into the furnace. The technician from Custom Temperature Control looked at my AC unit as well as my furnace and said the pipe that was used for the AC was sweating and causing the problem. The technician put insulation tape around the pipe to fix the leak. A couple of days later I noticed the leak was still there. I called Custom Temperature Control and talked to Anthony Garrish the owner. I told Anthony my problem and he came out the next day to look at the problem. Anthony determined there were other issues going on. Anthony insulated pipes that were inside my furnace as well and cemented all the PVC pipe fitting for draining excess water. Anthony worked one my issue for more then an hour and did not charge me any additional cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88
Stephen V.
06/2010
5.0
heating & air conditioning/hvac
 + -1 more
When the technician came out, he immediately checked out the furnace, AC unit and explained what was involved in the cleaning. He noticed it needed a little Freon and he charged it with 1lb. of Freon. He cleaned the condenser coil and even explained which filters are best to use. He even noticed something with my furnace that I may need to have looked at later, but never once did he try to sell me any services beyond what I asked. He recommended a tune-up in the fall. As a bonus, he showed me how to optimize the flow through the ducts to direct more AC where I needed it. I was very pleased with the service.
Description of Work: The AC was running a little warm. I called Custom Temperature Control to come out and diagnose and clean the AC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$114.37
Frank B.
05/2010
5.0
heating & air conditioning/hvac
 + -1 more
When Mo came he asked some question about certain pipes attached to the boiler, drained the system, made repairs (leaky pipe, and leaky boiler drain), and did the things to get the heating system. While he was working he explained what he was doing, why he was asking questions, and the nature of a 1948 hot water heating system that had later additions to it. An additional plus is that Mo has a gentle sense of humor. Mo then checked out the AC and found it was good at this time.
Description of Work: Check AC Heating- fixed 2 water leaks. Replaced bad solder joint with new pipe. Replaced the boiler drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$381.65
Michael M.
04/2010
5.0
heating & air conditioning/hvac
 + -1 more
Called before coming, as promised. Prompt, efficient, thorough. In addition to making the repair, he had two suggestions for better venting and conservation of brick chimney. Very knowledgeable, friendly, clean-cut.
Description of Work: Inducer motor needed adjustment. Had no heat for several days, due to spring/fan having moved out of position. Adjusted motor, tested heat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$133
BARBARA M.
01/2010
5.0
heating & air conditioning/hvac
 + -1 more
They were very reasonable in price and did all they could do. I was totally satisfied.
Description of Work: I had a problem with the fan or something on my furnace. I was concerned I would have to replace the furnace but they were able to repair it instead!! His diagnostice fee was $79.95 and the blower and motor replacement and repair equalled the rest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$426.09
Robert G.
12/2009
5.0
heating & air conditioning/hvac
 + -1 more
I?m extremely pleased with the service from CTC, both for capability & integrity. It?s taken almost two months for me to write this review as I didn?t know until know whether the fix that Mo did was correct or not. As it turns out, it was correct. I had the problem for a number of years of my furnace cutting out after running for about 20-30 mins. This was not much of a problem in October/November as it didn?t take long to reach the temperate that I set but in December /January/February it was a problem. Mo figured out that the problem was that condensation was not draining out of the furnace so he re-angled the exhaust pipe, put in new caulking and installed a new furnace tray. The new tray made up the bulk of the $336 cost but that was a lot cheaper than buying a new furnace for $2 -3k. My furnace is 21 yrs old but is a good quality high efficiency Bryant. I?ve been ripped off by other heating & cooling companies in the past so I?m very happy to have found CTC.
Description of Work: Routine maintenance on a 21 year old Bryant high effiency furnace, plus fixed problem of furnace cutting out before reaching set temperature.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$366.46
Valerie L.
12/2009
5.0
heating & air conditioning/hvac
 + -1 more
Mo was on time, professional. Did what he said he would. Described the issues clearly so I could make an informed decision. Its an older furnace and he could have said it needed replacement but instead he explained the interaction of the burner and the blower. On second visit he gave option of new humidifier or replacing parts of current humidifier and priced both options. I opted to not fix or replace at this time and he was professional about my decision and offered to come back anytime to complete. Did replace the blower controller which has stopped the freq cycling. Very satisfied.
Description of Work: 2 visits. First was to inspect and advise on furnace which was cycling on and off. Second was to return to make further adjustments to furnace and install humidistat on humidifier.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters,
Appliance Repair,
Air Duct Cleaning,
Electrical,
Roofing,
Handyman Services,
Dryer Vent Cleaning,
Auto Detailing
FAQ
Custom Temperature Control is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Saturday: Closed
Custom Temperature Control accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Custom Temperature Control offers free project estimates.
Yes, Custom Temperature Control offers eco-friendly accreditations.
No, Custom Temperature Control does not offer a senior discount.
No, Custom Temperature Control does not offer emergency services.
Yes, Custom Temperature Control offers warranties.
Custom Temperature Control offers the following services: Commercial & Residential Ventilation, Hot Water Tanks, Heating & Air Conditioning