Custom Temperature Control

On time, went to work quickly, easily found the problem and repaired it.

The service was outstanding and the technician provided excellent service, advise and easily to get along with on top of being very knowledgeable. I will definitely use and reccommend Custom Temperature Control to all my friends. Thank you Angie!

They came out and gave a detailed quote for several jobs I needed done. Arrived on work day right on time. 2 workers sucessfully finished the jobs listed above.Very professional and great to deal with. Final price was right on the quote.They made 1 small mistake and came right back and fixed it.If I have any other HVAC work to do, I will be using this company again for sure!

Water was coming from under my furnace. The furnace and AC were still working, but I couldn't find an obvious leak. I called Custom Temperature late on Wednesday afternoon and they made an appointment for Thursday afternoon. The serviceman, Moe, called me while he was on the road to advise me of his arrival time. He arrived promptly, and diagnosed the problem. There was a clog in the line which he blew out. I wanted to know if I could have avoided that problem and also what I should do for proper maintenance and he took the time to explain things to me so that I understood. There was no mess when he left. He and the person who arranged the appointment were professional and friendly people. There is no doubt that I will use this company again.

Contacted Custom Temperature Control Inc. because of their good reviews on Angies List and left a message. Mo, the service tech called me back within a couple hours and scheduled an appointment for the following day for after 2:30 PM. Arrived on time and went right to work, first he disassembled the compressor and checked out some components inside and tied up a loose wire, then he opened up the plenum and visually inspected the A coil, while he's working he is explaining to me why and what he's doing, back outside he checked the freon volume (1%), then he pressure tested the system and determined that there was a leak somewhere, after listening for any hissing noise and squirting all the joints with a leak detector, found the leak right at the 2 way valve at the fill port, repaired the leak and did a pressure leak down test, after about 15 minuets determined the system was sealed, and then hooked up a few gages and recharged the system (4 lbs. R22) and put it through a few cycles and checked the temperature differential. That was a week ago and its been working great since. Mo was very professional, very polite, knowledgable and worked very efficiently, less than 2 hours and everything was done, he left me a detailed receipt with each service performed and associated cost, and offered a discount because I found them on Angies List that more than covered my subscription cost. I would recommend this company to my family and friends and I intend to use them in the future. Thank You.

Tony was a pleasure to work with. When he came out to provide an estimate for the job he was very detailed and offered several equipment options to choose from. Thankfully, he pointed out a recommendation based on his experience, which I found very helpful. His price was very competitive, so we set up a time for work to be done. He indicated they would need 2 days to complete the job and that is exactly what it took. They came at the time they said they would, removed all the old equipment and installed the new appliances. They ran all the ducts with special attention to leaving room for me to replace filters in the future. They make you feel like this is a true custom installation, not just another job. They cleaned thoroughly after they finished (much better than the cleaning crew I hired before moving in). Tony then gave me a walk through with explanations about the work done. On the way out, he noticed that my new A/C had a rattling noise and he did not leave until the noise was gone. It was an easy fix, but this shows his dedication to leaving the customer satisfied with the quality of the job. Overall, working with Tony and his crew was a great experience. I would recommend them without reservations.

My AC went out the evening of July 4th....one of the hottest days of the year! To make matters worse, my son and family had just arrived from Illinois 2 days before. They were considering cutting their visit short because of the AC breakdown. I placed an online service order with Custom Temperature Control that night. The next morning at 9 a.m. Tony (company owner) called. By 12:30 p.m. he was here!! The AC was repaired in less than an hour (needed fuse and capacitor). Tony also recommended replacement of another part as a preventative measure. We were cool and happy by 2 p.m.!! And my family stayed for their entire planned visit!Thank you, Tony!!

Overall, I was pleased with this company. They promptly returned my call, and scheduled a service visit within 2 business days during the hottest weather spell we've seen in years. On the day of the scheduled service, they called to let me know that the technician would arrive by noon, but then they called again at 1:30pm to let me know he would be delayed due to thunder storms. Once he arrived, he quickly found the issue (bad fan motor), and after a trip to the parts store, he had it running again. He recharged the unit, and now it is performing better than before!! I am very thankful that he investigated the fault of the old unit instead of trying to immediately sell me a new unit. I feel their prices were fair and reasonable considering the work performed and the cost of parts. The work seemed to be high quality and the technician (Tony) was very courteous and friendly. I would have no problem calling them again in the future or recommending them to friends.

Whenever we would turn on our AC the thermostat could not get below 80 degrees. We have a high efficiency furnace and AC unit so after researching HVAC companies on Angie's list we decided to go with Custom Temperature Control because of their review history. We couldn't have made a better choice. My call this morning was immediately picked up and the receptionist kindly squeezed us in for today even with the 4th holiday just around the corner. She gave us a estimated time around 5 PM and noted someone would be in touch. A little after 6 PM Tony the owner called us and said he was on his way (we later found out that we were his 17th service call of the day!). Tony was extremely polite and kind as he took a look at our thermostat, then our furnace, explained everything he was doing, and then invited me outside as he started his inspection of the AC unit. After his inspection and some education Tony laid out the different options for proceeding and scenarios in case the problem persisted. The coolant was low so Tony recharged it, balanced everything out according to the AC unit specs, and then wrapped up. The whole time he was extremely patient as I asked questions about AC units, coolants, furnaces, etc. Tony was very knowledgeable on everything and even had some great tips on maintaining the AC unit to keep it long lasting for years to come. We couldn't be more pleased with Tony and the work he did. Within 15 minutes of the coolant recharge our home temperature dropped 15 degrees and as I type this the cool air feels fantastic. Angie's list was spot on again and we now have another fantastic company to call on in the future. A happy ending.

A tech came out first thing in the morning and went right to work. He was very efficient and was in and out in no time.

Service is great. Any time we have needed them they followup promptly. Tony or Moe are very thorough

When I called the woman on the phone was very friendly and even reminded me to print off the coupon from Angieslist.com when I said I found out about them on the web site. They said someone would be out within the same day in around two hours. I received a call from the tech, Moe, only an hour and a half after I had called for service! Moe said he was close and would be at my home in around ten minutes if that was okay with me. He was very friendly and knew right away what the problem was. He gave me an accurate written estimate and when I okay-ed it he said all he had to do was go get the part and come back to install it. He was efficient and professional. It was the quickest furnace repair I've ever had!

All went smoothly and so far, I am pleased with the results.

We needed to get our furnace and water heater inspected for a license we are trying to obtain. I called today and they came out today which makes things a lot easier for me. Mo was great in making sure what we needed inspected was inspected. He also wore protective covering on his shoes which we really appreciated (because of the kids at home roaming around all the time). He was also very polite and very professional. Great customer service! Thanks Mo!

My family had a serious Carbon Monoxide scare a few days prior to their visit. Consumer's Energy couldn't replicate the carbon issue to find the exact source, but they suggested better vents on the water heater and an inspection of the furnace ventilation. Our home warranty company sent out a plumber to inspect the water heater. The guy noticed the poor venting and replaced with a new pipe structure. He told me my carbon monoxide issues would go away. Just 5 hours later, another CO alarm went off in my basement. I called custom around 5pm and they had some one out at my house at 8am the next day. Moe, the Custom technician found the issue for the CO within a few minutes. The diffuser was shot in the water heater, and was blocking any carbon ventilation. I had already called another water tank specialty company to do a water tank replacement, so Custom new they were not getting the actual replacement job. Regardless, they identified the issue for me and dialogued with our water tank company. I appreciate their professionalism . Moe went on toe inspect the rest of the HVAC system to rule out any other CO problems that could be contributing to the problems. I purchased my home two months ago from a disgruntled seller. The seller didn't give me any info on the HVAC system. Moe took his time to inspect every part of the system and give me all the ins and outs of how it works. He even showed me maintenance tips that could keep me from calling them out again. (Basically helping me avoid needless service calls.) Moe checked the chimney flu from top to bottom, even climbing up on the roof. He told me the total history of my system and didn't try to sale me on any needless replacements or repairs. I am not skilled in the area of HVAC maintenance, so I will be using this company yearly for my service needs and a humidifier replacement. While I think they are a tad over-priced, I'm happy to pay a premium for honest, reliable and high quality service. I am extremely happy with Custom Temperature Control and was very pleased with Moe's individual service and effort. I would suggest that they advertise their water heater replacement service as well. If I had known they could do the work, I wouldn't have used the other company.

I am stationed in Afghanistan and researched several compaines using Angie's List. The experience was simply excellent. The installation took two days but tht was explained at the outset. They came as scheduled and provided a detailed estimate and gave my wife several options, explaining the pros and cons of all. Once we decided, we set another appointment for the work. They arrive, again, on-time, and worked diligently through the day and nearly completed, but didn't want to rush, so they returned the next day and completed the installation. Tey cleaned-up after themselve (without being prompted!) and when done, took both my Son and Wife through the entire system explaing all aspects and features. My Wife told me that these workers truly took pride in their work. I cannot say enough about this company and recommend them without hesitation.

We contacted Customer Temperature Control because they had been out once before to do a seasonal inspection of our H&C system. (As I recall, this was an Angie's List Big Deal.) Our humidifier was leaking. Since it was 8 years old, we decided to replace it rather than repair it. The technician came out the following week to install the new humidifier. Everything went well with the installation, and we've had no further problems.

Custom Temperature Control Inc. came out to do an inspection for us. We decided to go with another contractor on this particular occasion but we were so pleased with their inspection that we will use them for future projects and maintenance. The company we used to install a new furnace did not meet our expectations.

They explained everything well in words I could understand. I had a very good experience with them. He also checked the vents, and closed and opened them as necessary. He did not charge n=me extra for this. I was very happy with the service.

He arrived on time, found the problem, went and picked up the new motor and promptly returned to install it.

Job went well. The company was very helpful over the phone when I was trying to get information regarding the different brands and kinds of furnace humidifiers. I called many different places, and when I was done I felt very comfortable with this company. They gave me as much time as I needed to ask questions, and never made me feel like I was wasting their time. They came the day they said they would, and were professional the whole time. They did a good job, explained everything about the unit, and cleaned up after they were done. Very satisfied, and will not hesitate to refer them to someone else.

After hours call made regarding our furnace which would not finish the gas light up. Prompt call back with a one hour estimated service call. We were given the option of coming in one hour, or first thing in the morning (avoiding the emergency call rate). Since the outside temperature was not too bad we opted for the 7:30am service call. As stated, he arrived at 7:30 the next morning. The problem was fixed promptly.

I appreciated that they made my call an emergency. They were pretty booked up but they fit me into their schedule last minute. They arrived on the day they said they would and they did a nice job.

Work was carried out in a proficient and professional manner.

They were very easy to work with and they schedule appointments. They called me ahead of time to confirm that the repairman was on the way. He was extremely polite and professional. He even went above and beyond. He showed me how to fix the problem in the future and one more routine maintenance thing we could do ourselves. I referred them to my brother.