Custom Temperature Control

Tony and team installed a complete HVAC system. They were prompt and very cordial. I highly recommend Custom a Temperature Control. Their annual service is unmatched. Mo is especially great!

First time customer. My normal HVAC company still had not returned my call from the previous day. So after reading reviews on Angie's List, I decided to try Custom Temperature Control. I called them on Sunday around noon and got a quick call back. Moe was at my house an hour later, quickly fixed the problem and explained everything along the way. I will definitely call them first next time. Great service, quick to respond and were a pleasure to deal with.

Very prompt and professional. They did exactly what they contracted for, on time,and done well. They cleaned up the furnace area after install and left no mess at all. Their price was more than fair, and I even got a discount using an Angie's List coupon. I am very happy with the entire experience.

Did not use . Got a lower price.

I have used other companies before to service my old Bryant Furnace but none of them were nearly as thorough as this. Mo actually took apart the main components for checking and cleaning and he also removed, cleaned and lubricated the blower unit too. I still have some life in the old furnace and although we discussed future replacement options, this service call was not used to hard sell a new unit. So guess who I will be calling when it is time to replace the unit.

After another company left me unsatisfied with their work and quote, I got a quote from Custom Temperature for both fixing or replacing the A/C unit. Two days later and after a week of no air, couldn't take the heat and humidity anymore. Furthermore, High School Athletic Trainer was worried about our lack of cool air after my son got dehydrated during practice. Called Custom Temperature to come find and fix leak. Came within 2 hours! Fixed leak and have had cool air ever since. Service person was great! Even joked about having to charge for lessons when my sons started asking questions about the unit and how it worked.

completed my suggestion for a reasonable solution costing only $10. They also honored $20 coupon

I Contacted Custom Temperature Control, based upon Searching Many of the A/C Provider's Review's, on Angie's List. I am Very Discriminating, Discerning, and Selective, in Who I Will Allow to Work on My Home, Based Upon Multiple Prior Horrible ( And Very Expensive ) Bad Experiences. The Woman who Answered the Phone at the Company was Very Polite and Informative. Mo Klang, the Service Technician, came out and Performed a Very Thorough and Extensive Check, of Both My Outside AC Unit, and the Furnace, as well. He is Very Thorough, Conscientious, Professional, and has Excellent Explanatory and Communication Skills .He also Takes Whatever Time is Necessary, to Make Certain, that The Job Has Been Done Right. Mo is also an Extremely Nice Person. After Mo left, the Following Day, I was still having a Problem with a Sticky Blower Motor A/C Relay Switch. I called the Company again, and Spoke with Tony, the Owner. He Listened, Very Patiently, to My Explanation, and Calmly Explained How I Could Temporarily Fix The Problem, Which Worked. Again, Tony was also a Very Nice Person, as well. I subsequently called Mo Back, to come out and Install a New Blower Motor A/C Relay Switch. The Bottom Line, is that This Company is Very Honest, Professional, and Operates with Integrity. IMPO,This is a Service & Repair Company that is Run Based Upon the Golden Rule. You would be Hard Pressed to Find A Better, and More Satisfying Experience, than this Company Provides. It's Like Dealing With Your Own Family. I Hope They Never Lose This, Because In Today's World, I Feel That Their Method of Operating, And The Way They Treat People, Really Stand Out, and It Makes Them Very Special. Such A Company, Which Is Rare Today, Needs To Be Both Recognized and Appreciated, and That is Why I Have Submitted This Review. I Felt That Everyone I Dealt With Was Very Knowledgable and Trustworthy, And They Really Genuinely Seem To Care About Their Customer's Well-Being.

We had signed up for their annual service contract to prevent just what happened. We were out of service during the hottest week of the year. And they billed us at the regular customer rate, not the annual service rate. I had to argue with the office person to get them to acknowledge that we had paid the annual amount. So she gave us a refund of the difference in service credit. We contacted Sears to buy a new unit and it was installed with no fuss the next day. I did not have any service call during the 3 years of service where our annual service rate was clear to the service person.

Repairman was able to come the next day after my call. He discovered a short in the wiring from the thermostat, which was causing both AC and furnace to come on when the signal was just for AC. Repairman was friendly and professional. Apparently his dispatcher reversed a couple of house numbers so it took longer for him to reach us. A lot longer, which was strange. Also Custom Temperature charges a service-call fee of $80 which seems rather high.

Moe as always was polite and on-time. Excellent service from Custom as always.

Contact switch not working so AC did not turn off from thermostat. Block of ice formed. Contact switch was replaced. My initial call was returned promptly and the service rep., Moe, was there the next morning. He worked efficiently, showed me the burned out contact switch and replaced it, then tested everything. We were very satisfied.

Moe was fantastic. Very informative and helpful in explaining how to prevent/fix by myself in the future as well as give me a loose estimate of the remaining life of my old furnace. When it is time to replace, CTC will be the first place I call.

Mo was on time and very courteous. The central air wasn't working, so he looked at the whole system and started with recharging the air conditioner with freon. This did the trick, but he also gave us the heads up that our system is mismatched, some parts are old and damaged or out of date and that we should expect it last maybe another 1 or 2 years and explained what he found. He also gave us an estimate of what it will cost to eventually replace the whole system.

The technician came within an hour of us calling Custom Temperature Control on a very hot day and was very knowledgeable in servicing this very old unit and finding an appropriate replacement capacitor when we thought the unit is probably too old to repair. When we thought the unit was making an unusual noise, he came back again at the end of the day to make sure everything was operating correctly. The unit has been keeping our home cool during the extreme heat wave we have been having for several weeks with no problems. The service was excellent and we are very satisfied not to have to replace the unit as long as it keeps running. Custom Temperature Control is truly interested in helping to provide the customer with the best economical outcome rather than trying to sell new units.

The service was great. The owner came out and gave us a quote and he was very nice and he answered all our questions. The guy who installed it was also good.

My wife called several HVAC service companies when our A/C went out. None of the companies could give us a same day appointment except Custom Temperature Control. I wasn't familiar with the company, but all of the others I've used in the past had a one to two day wait for an appointment. Custom Temperature Control had very good ratings on Angie's list so I was comfortable having them service our A/C system. Custom Temperature Control showed up on time and they were very professional. They gave my wife some options about recharging and trying to seal the leak in the system. They performed the work and everything seems to be working fine now. It was a little bit more expensive than I expected, but they did a good job and gave us a same day appointment. I appreciate that they did not try to sell my wife a new A/C system. I'll definitely use them in the future and will recommend them to friends and family.

The experience was excellent. Called them Monday morning after finding out that my mom's air conditioning hasn't worked in 2 years. I made a Wednesday morning appointment which was their first available. On Tuesday, Moe called to say he had a cancellation and could come out a day early which he did. He discovered the unit had almost no freon. He checked everything, filled it, sealed it, and got it running. He called me with a full report and I was able to pay him over the phone. My mom said she was very happy with him. I really appreciated the great service and the fact that they could get her AC running so quickly during a very busy time with temps in the 90s. Assuming this fix lasts for some time, I couldn't ask for more and would recommend them to anybody!

It was a great value. They didn't charge anymore for the filter than I would have paid if I went to a big store. Everything was good. I will absolutely use them again.

The furnace in a rental property I own had a burning smell (smelled like burning rubber). I called Custom Temperature Control after having another company come out that could not identify the issue. They came out the next day early morning. They were on time and very professional. They found the issue, which was very minor and fixed it in no time. Will use Custom Temp Control going forward for my furnace and AC needs.

Our furnace had been intermittently shutting down and they were able to diagnose the problem over the phone and give me a temporary fix until they could get to the house for a full inspection. They cleaned the furnace and replaced a sensor. They were polite and informative which I appreciated as a homeowner.

It was an Angie's List Big Deal that we purchased. We didn't have any issues with them. We would use them again.

The furnace wasn't coming in through the upstairs furnace so he came out to check it and found that I had the thermostat turned off. But then he tuned up the furnaces and changed the filters. He was very honest; he could have fooled me into thinking that there was a problem and done more work.

It went well. They are very responsive. The owner himself came out. They provide excellent customer service. They give you an update on maintaining your products and estimate the life left on that equipment.

The work went fine. I have had no problems since then.