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APPLIANCE INSTALLATION INC

Appliance Sales and Installation

About us

We install all Kitchen appliances in the Detroit Metro area

Business highlights

55 years of trusted experience

Services we offer

We offer installation of all Kitchen appliances

Services we don't offer

Appliance repair

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

3.48 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
13%
1
38%


Rating CategoryRating out of 5
quality
3.2
value
3.7
professionalism
3.2
responsiveness
3.2
punctuality
3.2
Showing 1-8 of 8 reviews

Heather S.
10/2024
2.0
appliance sales
  + -1 more
The installer (Daniel) broke my water main and refused responsibility. He said to me I have good news and bad news. The good news is your dishwasher is installed. The bad news is you have no water and he left. It was contracted through Costco so I had to hire an emergency plumber to repair my water main, was without water for 2 days. Then, try to get payment from Costco, every time I call appliance installations, nobody answer. The installer also charged $35 for an 8ft water supply line that would cost, $12 anywhere.
Description of Work: Dishwasher install

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Nancy Z.
09/2023
1.0
appliance sales
  + -1 more
Daniel came multiple times and was unable to install my dishwasher that I had ordered through Costco. I understand that there is a limited scope of services they can perform, but he was not willing to do anything additional to help get the dishwasher installed. I ended up hiring my own handyman to install it and he was able to fix the "problems" Daniel couldn't take care of in less than 10 minutes. Daniel was also just extremely rude to me in general, very condescendingly saying I "lived in poverty". I ended up trying to call Appliance Installation multiple times every day for WEEKS and no one picked up and eventually their voicemail was full. I ended up asking Costco for a refund for the installation portion and just hiring someone myself.
Description of Work: Diswasher installation

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


George S.
08/2022
5.0
appliance sales
  + -1 more
Great service! I had two dishwashers installed at two separate locations. Both Daniel and Gordon were efficient, knowledgeable, and professional. Will use again.
Description of Work: Installation of two dishwashers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David C.
03/2021
5.0
appliance sales
  + -1 more
Installation from Costco. Installer Charles was great. Arrived on time, was very careful not to ding up cabinetry, was in and out in one hour. Beautiful fit to cabinet - secured the dishwasher to the cabinet since we have granite tops. Alltogether excellent work and a pleasant person. Would definitely hire again.
Description of Work: Dishwasher removal and installation

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurie B.
08/2017
1.0
appliance sales
  + -1 more
The installer did not know how to do the install and kept calling the office for help. The install was terrible and the dishwasher continually smells. The company told me to go to the manufacturer and would not come out again. I suspect that the waste water is backing up in the dishwasher contaminating it. Costco arranged this installer and is unable to rectify the situation. I would not recommend buying a dishwasher from Costco in the Metro Detroit area due to the inability of providing a qualified installer.
Description of Work: New Dishwasher installation.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from APPLIANCE INSTALLATION INC
This unit was installed by Appliance Installations for a 3rd party. The install was completed and worked fine. Later customer thought there was a odor in the machine and thought it might be an installation issue. We checked the install and verified the unit was working correctly and draining properly. Customer verified that the water was not sitting in the bottom of the machine. We have tried to resolve the customers issues the best we can, working within the restrictions set forth by the 3rd party that contracted us.

Kit R.
08/2014
1.0
appliance sales
  + -1 more
phone never worked
Description of Work: PHONE WON'T CONNECT

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from APPLIANCE INSTALLATION INC
Not sure what this review is about. Looks like they are reviewing the wrong people. We install Appliances, has nothing to do with phone lines!

Susan G.
07/2014
5.0
appliance sales
  + -1 more
Very prompt. Very professional. Excellent service. I would definitely use again.
Description of Work: Removed old microwave, installed new mounting plate, installed new microwave, and disposed of old microwave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Lynne W.
06/2014
5.0
appliance sales
  + -1 more
unknown
Description of Work: Install dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    428 Bauman Ave, Clawson, MI 48017


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation

    FAQ

    APPLIANCE INSTALLATION INC is currently rated 3.4 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 4:30 PM

    Tuesday: 8:30 AM - 4:30 PM

    Wednesday: 8:30 AM - 4:30 PM

    Thursday: 8:30 AM - 4:30 PM

    Friday: 8:30 AM - 4:30 PM

    Saturday: 9:00 AM - 12:00 PM

    APPLIANCE INSTALLATION INC accepts the following forms of payment: Check,MasterCard,Visa
    No, APPLIANCE INSTALLATION INC does not offer free project estimates.
    No, APPLIANCE INSTALLATION INC does not offer eco-friendly accreditations.
    No, APPLIANCE INSTALLATION INC does not offer a senior discount.
    No, APPLIANCE INSTALLATION INC does not offer emergency services.
    Yes, APPLIANCE INSTALLATION INC offers warranties.
    APPLIANCE INSTALLATION INC offers the following services: We offer installation of all Kitchen appliances
    Appliance repair

    Contact information

    428 Bauman Ave, Clawson, MI 48017


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    9:00 AM - 12:00 PM